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Eloisa Royal Suites

3.5 star property

Photo gallery for Eloisa Royal Suites

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Executive Room, 2 Double Beds | Balcony
Reception
Property grounds
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015
  • Place, Mactan Export Processing Zone
    ‪1 min walk‬
  • Place, The Outlets at Pueblo Verde
    ‪2 min walk‬
  • Place, Mactan Town Center
    ‪15 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed

7.4 out of 10
Good
(16 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Vivien's Hotel
Basak
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 233 reviews
The price is NZ$81
includes taxes & fees
11 May - 12 May
Vivien's Hotel

About the area

Lapu-Lapu

When you stay at Eloisa Royal Suites in Lapu-Lapu, you'll be in the business district, within a 10-minute drive of Jpark Island Waterpark and SM City Cebu. .This hotel is 6.6 mi (10.5 km) from Ayala Center and 6.7 mi (10.8 km) from Waterfront Cebu City Casino.

What's nearby

  • Mactan Export Processing Zone - 1 min walk - 0.1 km
  • The Outlets at Pueblo Verde - 2 min walk - 0.2 km
  • City Times Square - 8 min walk - 0.7 km
  • Mactan Town Center - 15 min walk - 1.3 km
  • Lapu-Lapu City Hall - 5 min drive - 3.0 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 14 min drive

Restaurants

  • ‪Lobby Lounge - ‬6 min walk
  • ‪Jollibee - ‬4 min walk
  • ‪Mang Inasal - ‬3 min walk
  • ‪Sinangag Station Pueblo Verde - ‬4 min walk
  • ‪The Original AA BBQ - ‬4 min walk

About this property

Eloisa Royal Suites

Eloisa Royal Suites offers 66 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations include desks. Beds feature memory foam mattresses. This Lapu-Lapu hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 66 individually decorated guestrooms. Your room comes with a memory foam bed. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
At Eloisa Royal Suites, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Onsite venue - This restaurant specializes in Regional cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 8641084

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Eloisa Royal Suites
Eloisa Royal Suites Hotel
Eloisa Royal Suites Hotel Lapu Lapu
Eloisa Royal Suites Lapu Lapu
Eloisa Royal Suites Cebu Island/Mactan Island
Eloisa Royal Suites Hotel Lapu-Lapu
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel Lapu-Lapu

Eloisa Royal Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 357 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Stayed 1 night in Feb 2026

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean & comfortable. Requested to be located at the REAR of the property as the first evening was facing the main street & the noise from the traffic kept us awake until 2:00 AM!! The internet SUCKED!!! You would get connection for 5 SECONDS and then nothing for 10 seconds - VERY frustrating. The MAIN reason that i did NOT give a five-star rating was that we planned a trip to the beach. we placed ONE bath towel in our backpack. In reception, I informed the desk staff that i was taking the towel & could they put a fresh towel back in my room, since the one that were going to take would be used & have sand / salt on it. We were told that it would cost us PHP 100.00! I was happy to pay the PHP 100.00 if it was a refundable deposit. I was told that it was NOT a deposit. I was told that it was a charge!! I asked that since i was paying PHP 100.00 for the towel, that would I be able to keep the towel. The answer was NO! In total frustration I returned the towel from my backpack & headed out for the day!!
Stayed 6 nights in Jan 2026

6/10 Okay

Marc

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean, friendly staff, but the traffic noise from the street kept us up all night. Not ideal when we have flights to catch.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great staff, very kind and courteous. Room was clean! Everything went very well. To pick one category of what was so great has to be all of the staff! Salamat
Stayed 3 nights in Jan 2026

10/10 Excellent

Liberty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied with the services. Thank you
Stayed 1 night in Jan 2026

4/10 Poor

Earl

Liked: Cleanliness
Yes, wall paper peeling paint chips throughout staff was great for most part little gliche getting help to airport shuttle we basically took our own bags (very heavy) from room to lobby, of note no elevator in our area. Room also very tight. kettle had no auto shut off so we steamed the room up to a point of setting off smoke/heat Deector!
Stayed 2 nights in Jan 2026

8/10 Good

Engel Faye

Stayed 2 nights in Jan 2026

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed with tea and coffee. Very helpful staff and included breakfast and transferairport transfer
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Liked: Staff & service
Very noisy area and loud guests in common areas staying up until 2am +, made it hard sleeping both nights. Shower was not very warm. But otherwise an average stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rhea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Lucien, Brantford

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Always happy with this Hotel, the Staff makes it Great.
Stayed 5 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
good hotel at good price
Stayed 1 night in Dec 2025

10/10 Excellent

Mahonri

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome
Stayed 2 nights in Dec 2025

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities
Good budget hotel, clean enough & friendly staff. Swap the powdered milk in rooms & too firm matresses for medium or at least something plusher. Overall good value & close to airport & shops. Heads up...the factory outlets just down the road are a ripoff.
Stayed 9 nights in Dec 2025

8/10 Good

MANDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast. Airport shuttle only runs at specific times so we had to take a taxi but it was very cheap.
Stayed 1 night in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay for a quick stay after flying 28 hours it could have had more options on breakfast buffet but the staff were great and very helpful decent shower could use more lightning in the bathroom
Stayed 2 nights in Dec 2025

8/10 Good

Mahonri

Stayed 2 nights in Dec 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, amenities
We checked in for premiere junior suite and the room was outdated and the king size bed was old and mattress was saggy and hard on my back, did not get good sleep for my 3 nights stay. Was not upgraded because hotel was fully booked. Will not stay in this hotel ever again!!! The staff were rude and don’t want to be bothered with the guests!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin, Peterborough

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, used ride to airport.
Stayed 1 night in Dec 2025

8/10 Good

Zechariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay with my wife here! Clean, nice design, small but fun gym, and a hotel cafe with plenty of good options for food and coffee! Really friendly staff too! Shoutout to the cafe host who was very accommodating and fun to talk to! Didn't get a chance to try the pool! Maybe next time! God Bless you guys at this hotel! 😃
Stayed 2 nights in Nov 2025

8/10 Good

Roy

Stayed 1 night in Dec 2025

6/10 Okay

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Pickup at airport was good, check in quick . Upon entering the room it was very warm busboy turned AC on high not much cool air coming out , after half hour still warm I checked the filter it was 3/4 clogged found a maintenance man who quickly cleaned it then it started to work better but still took 2 hours before it started to feel alittle cool!! After diner I checked about a ride back to airport at 7am and was informed shuttle only goes at 6,8,10 am etc so I was forced to take a cab which took 20 mins in front of hotel to get !! I guess I just assumed it would be hourly since we were only 15 min max away from airport !! Room was small but clean
Stayed 1 night in Nov 2025

8/10 Good

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Very attentive to any request and very informative to all my inquiries. If they didn't know they asked until the question was answered. The room and facilities were spotless and well maintained. The only problem was the room location. The first room had chickens and roosters calling out all night. The second room was facing the busy noisy street so 4-6 lanes of busy traffic from 6:30 am till 10 pm.
Stayed 1 night in Nov 2025

6/10 Okay

Tom

Liked: Staff & service
Disliked: Room comfort
Cons: Located on a very loud and busy road and noise levels are very high during both day and night, even on our 3rd floor room. The AC was below average and the shower had low water pressure and the warmest water temperature wasn't even warm enough. The bathroom was outdated and the sink water won't drain. Pros: Super comfortable bed, friendly staff/good customer service, airport shuttle and breakfast were included in the fare making the stay excellent value for money. Neutral: Distance to the airport is very small "on paper" but traffic can make travelling there take much longer. Overall: Can't complain since the value for money was great but will not stay there again due to all the cons, especially the very high noise levels.
Stayed 1 night in Nov 2025

4/10 Poor

Rob

Disliked: Amenities
The pool was underwhelming The breakfast was undwhelming Forget the airport shuttle If you want cheap. This is the olace
Stayed 1 night in Nov 2025