DoubleTree by Hilton El Paso Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton El Paso Downtown

Terrace/patio
Pool
Room, 1 King Bed, Non Smoking, Patio
Reception
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
600 N El Paso Street, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪3 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪5 min walk‬
  • Place, University of Texas at El Paso
    ‪14 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Patio

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Fitness King Room

  • Sleeps 3

Mobility Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Accessible King Room with Bathtub

  • Sleeps 3

King Room With Pool View And Patio

  • Sleeps 3

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 3

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Two Queen Room

  • Sleeps 4

Mobility Accessible Deluxe 2 Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible Deluxe King Room with Bathtub

  • Sleeps 3

1 Bedroom King Suite

  • Sleeps 3

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 3

Similar properties

About the area

El Paso

With a stay at DoubleTree by Hilton El Paso Downtown, you'll be centrally located in El Paso, within a 5-minute drive of Paso del Norte International Bridge and Sun Bowl Stadium. .This hotel is 7.6 mi (12.2 km) from Fort Bliss and 8.6 mi (13.9 km) from American Consulate.

What's nearby

  • Abraham Chavez Theater - 3 min walk - 0.3 km
  • Plaza Theater - 3 min walk - 0.3 km
  • Judson F. Williams Convention Center - 5 min walk - 0.5 km
  • El Paso Downtown Artist and Farmer's Market - 9 min walk - 0.8 km
  • University of Texas at El Paso - 14 min walk - 1.2 km

Getting around

  • El Paso Union Depot - 12 min walk
  • El Paso International Airport (ELP) - 14 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬2 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪The Plaza Theatre - ‬6 min walk
  • ‪Weso Steakhouse - ‬3 min walk
  • ‪Cónico Cocina Mexicana - ‬3 min walk

About this property

DoubleTree by Hilton El Paso Downtown

Mountain hotel with a restaurant, near Sun Bowl Stadium
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 200 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in El Paso? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Liquid Lounge - Onsite bar.
M Cafe - Onsite coffee shop. Open daily.
Casanova - Onsite restaurant. Open daily.
Ristorante Casanova - This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A restaurant

Restaurants on site

  • Casanova
  • Liquid Lounge
  • M Cafe
  • Ristorante Casanova

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 0.75 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 22.00 per person
  • Self parking fee: USD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Tracee

Travelled with group
Liked: Cleanliness, amenities
The front desk was always empty with no way to let staff know people were waiting or ask questions when necessary. Also an announcement went out through the building about a possible fire and instructions to evacuate through the stairwells, but then cut out mid announcement and no other cancellation of the instructions or warning was given. We just had to guess that the building wasn’t on fire because no one was evacuating and no other alarms were sounding, and no one answered at the front desk. The rooms are nice and clean, the bathroom is spacious with all the usual things you need in the space. The few other spaces within the hotel we went were clean as well. The parking garage has very tight corners and our large vehicle in the space was difficult to maneuver. The location is great for walking to downtown venues.
Stayed 1 night in Oct 2025

8/10 Good

Tomer

Travelled with group
Disliked: Cleanliness
Breakfast was good
Stayed 6 nights in Oct 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food. Great rooms
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay. Easy check-in. Great parking access.
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was very nice. Unfortunately most of the amenities were a bit of a mess. A lot of stuff just seems overlooked. The pool area and outside bar and pizza area looked totally abandoned with garbage all over the place I was a bit shocked. The hallways and areas by ice machines could use a serious mop and dust. Staff was friendly and polite. I hate paying to park at a hotel leaves a very bad taste in my mouth.
Stayed 1 night in Sep 2025

8/10 Good

Peggi

Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS GREAT
Stayed 2 nights in Sep 2025

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Fatima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the border to cross to Juarez
Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room
Stayed 1 night in Oct 2025

8/10 Good

Heather R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a lot to do nearby in walking distance. Clean. The bed was so soft and comfortable. People at front desk were very nice, efficient, and helpful. The restaurant in the hotel was excellent. Our only complaint is that our room had no refrigerator and the carpet had some stains. But, we will definitely stay there again if ever in the area.
Stayed 1 night in Oct 2025

4/10 Poor

melanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The good: staff and restaurant. Bad and ugly: terrible housekeeping. In 4 days, no clean glasses, no vacuuming. Stained carpet, torn curtains, tatty furniture.
Stayed 4 nights in Oct 2025

10/10 Excellent

Meah

Stayed 1 night in Sep 2025

10/10 Excellent

Maryann Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice , great pool and bar area
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Danny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had such a hard time trying to check in. They said payment had not been sent
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing wrong was A/C didn’t work and, while most of my stays around the world have had a fridge, they told me that having a fridge is an upgrade. I highly disagree!
Stayed 2 nights in Aug 2025

10/10 Excellent

Misha

Stayed 4 nights in Sep 2025

10/10 Excellent

Veronica

Stayed 1 night in Jun 2025

8/10 Good

Rodolfo

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Maria De Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025