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Fiesta Americana Hacienda Ixtapan de La Sal

4.5 star property

Photo gallery for Fiesta Americana Hacienda Ixtapan de La Sal

Banquet hall
Terrace/patio
Interior
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View map
Jose Maria Morelos 44, Fraccionamiento Bugambilias, Ixtapan de la Sal, MEX, 51900
  • Place, Ixtapan Aquatic Park
    ‪7 min walk‬
  • Place, Balneario Municipal
    ‪12 min walk‬
  • Place, Zacango Zoo
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Garden View

9.2 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 1 King Bed, Terrace

  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Terrace

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 2 Queen Beds, Terrace

  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Terrace

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Terrace

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Terrace

Junior Suite, 2 Queen Beds, Terrace

Junior Suite, 2 Queen Beds, Terrace

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ixtapan de la Sal

When you stay at Fiesta Americana Hacienda Ixtapan de La Sal in Ixtapan de la Sal, you'll be in the mountains and 25.4 mi (40.8 km) from Ruins of Teotenango. .This family-friendly hotel is within the region of Zacango Zoo.

What's nearby

  • Ixtapan Aquatic Park - 7 min walk - 0.6 km
  • Balneario Municipal - 12 min walk - 1.0 km
  • Nevado de Toluca National Park - 46 min drive - 57.0 km
  • Zacango Zoo - 51 min drive - 61.5 km
  • Galerias Metepec Shopping Center - 62 min drive - 70.1 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive

Restaurants

  • ‪Restaurant San Jose - ‬10 min walk
  • ‪Restaurante Maria Alejandra - ‬10 min walk
  • ‪Restaurante - Arcoiris (Ixtapan de la Sal) - ‬8 min walk
  • ‪Terraza 71 - ‬10 min walk
  • ‪Los Tarros Bar - ‬12 min walk

About this property

Fiesta Americana Hacienda Ixtapan de La Sal

Fiesta Americana Hacienda Ixtapan de La Sal offers 189 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch plasma televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 189 guestrooms featuring plasma televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by Moxaico for lunch, dinner, or brunch, where this restaurant specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Ixtapan de la Sal? This hotel has 4069 square feet (378 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Moxaico - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Stelaris Coktail Lounge - This rooftop bar specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - This poolside cocktail bar specializes in American cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered valet parking on site
  • Secured, covered parking on site (USD 4 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: USD 24 for adults and USD 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Moxaico
  • Pool Bar
  • Stelaris Coktail Lounge

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (4,069 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (51 centimetre high)
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1999
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 8:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Covered self parking fee: USD 4 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ixtapan Del Sol

Fiesta Americana Hacienda Ixtapan de La Sal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Elide

Liked: Cleanliness
Disliked: Amenities
Tuve la peor experiencia, solicité un cuarto silencioso lejos de alberca y ruido porque deseaba tener un fin de semana tranquilo, de relax y me dieron primero un cuarto frente a un evento con musica a todo volumen, tuve que solicitar cambio a media noche y me dieron otro cuarto junto alberca, habia un evento empresarial y sin importarles los huespedes pusieron bocinas a todo volumen interrumpiendo a los demas desde temprano, la comida tibia fria y cuando hable con el “gerente” en turno ni una disculpa ofrecio. Todo mal! La peor experiencia en un hotel que se dice de cierta categoría
Stayed 3 nights in Dec 2025

10/10 Excellent

Mario Alberto

Stayed 1 night in Nov 2025

10/10 Excellent

Jered

Stayed 2 nights in Nov 2025

8/10 Good

Kurt

Stayed 4 nights in Nov 2025

10/10 Excellent

Perfecto Flores

Liked: Cleanliness
The room was very nice and staff what’s excellent. We will be back. We were very happy with all at the hotel.
Stayed 1 night in Nov 2025

6/10 Okay

Armando

Travelled with family
Liked: Cleanliness, staff & service
Big and outdated hotel friendly staff. Parking lot across the street with no lights at night.
Stayed 1 night in Oct 2025

10/10 Excellent

Eliezer

Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2025

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se encontraba en remodelacion en ese momento. Pero todo bien
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Great staff. Very friendly.
Stayed 3 nights in Jul 2025

6/10 Okay

Joaquin

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Vecinos muy ruidosos que quisieron abrir nuestra habitación por afuera y luego desde su habitación a la 11 de la noche, lo cual nos asustó mucho. Necesita mantenimiento en ciertas áreas y el check out y check in muy lentos. Para ir en pareja mejor otro hotel, si prefieres ir con niños creo que es una gran opción ya que es gigante y tiene un buen de amenidades
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to go with family, specially with little children.
Stayed 1 night in Jul 2025

8/10 Good

Jafet, Jamaica Plain

Liked: Cleanliness, staff & service
Amazing hotel, but needs a lot of maintenance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice few days with my husband and mother. However, the adult pool needs cleaning and the food (snacks - ceviche) we ordered in the pool was not what we expected. Perhaps, it is the way they do that in Ixtapan. They exchanged it for another dish but it was not to our taste (meat of Pepito was not of good quality). Other than that, the staff were great. We had an extra bed brought in at no cost. Food in restaurant was great too. Perhaps check if there are still doing renovations when you go as the noise of the drill was a bothersome in the early afternoon when we ate there. It got solved when we moved to eat in the terrace, beautiful sights to the mountains and chant of birds.
Stayed 2 nights in Mar 2025

8/10 Good

Juan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities
Nice place, clean and Friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

carlos rodriguez

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff excellent, always trying to please you. Property needs a lot of investing (more than 10 years ago I stayed and everything was great at the property). Not many guests this time, I imagine they have a lot to do in marketing to promote the hotel, at the same time they should renovate it (we had to change room due to a lack of AC and 2nd room had a water leak.
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Victor

Liked: Room comfort

Too expensive vs what they offer

They emailed me, told them we were staying for our anniversary but they didnt prepare anything. Common areas need repair. Bar was closed at 10pm on independence day of all days! Definitely not worth the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Jun 2024

2/10 Terrible

JAVIER

Business traveller
Liked: Cleanliness
Disliked: Staff & service
My wife had food poison, I requested to talked to the GM twice he never showed up.
Stayed 1 night in Sep 2024

8/10 Good

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good spot for a family vacation
Stayed 5 nights in Jul 2024

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Large hotel with friendly staff. The facility itself could use renovations. Overall a family vacation spot. I would recommend a more intimate hotel for a couple or anyone looking for a more tranquil experience.
Stayed 5 nights in Jul 2024