Cairns Harbourside Hotel

4.0 star property

Photo gallery for Cairns Harbourside Hotel

Relax by the tranquil pool surrounded by lush palm trees and a serene body of water.
Enjoy dining in this inviting space with a clean design, pendant lights, and potted plants.
Stroll through a serene garden filled with lush palm trees and greenery along a winding pathway.
Relax in a serene outdoor space surrounded by lush greenery and a stunning ocean view.
Enjoy a peaceful retreat with a balcony offering views of lush greenery and distant mountains.

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Night Markets
    ‪3 min drive‬
  • Cairns Convention Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

King Bed Premium

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cairns

Located in Cairns (Cairns North), Cairns Harbourside Hotel is within a 5-minute walk of Cairns Esplanade and within a 5-minute drive of Cairns Night Markets. .This hotel is 1.4 mi (2.3 km) from Mount Whitfield Conservation Park and 1.5 mi (2.4 km) from Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Aquarium - 19 min walk - 1.6 km
  • Cairns Central Shopping Centre - 2 min drive - 2.1 km
  • Cairns Night Markets - 3 min drive - 1.8 km
  • Cairns Convention Centre - 4 min drive - 2.8 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Guyala Cafe - ‬10 min walk
  • ‪Odett's Cafe - ‬2 min walk

About this property

Cairns Harbourside Hotel

Waterfront hotel with a 24-hour business center and a 24-hour front desk
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 173 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Rooms have private balconies. 108-cm LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Satisfy your appetite with local and international cuisine at Harbourside Bar & Kitchen, a poolside restaurant which features a garden view. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2550 square feet (237 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • Free cot
  • Highchair
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,550 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (87 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1016 reviews
Rating 8 - Good. 334 out of 1016 reviews
Rating 6 - Okay. 94 out of 1016 reviews
Rating 4 - Poor. 29 out of 1016 reviews
Rating 2 - Terrible. 14 out of 1016 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Wendy

Liked: Staff & service
Room was a bit outdated
Stayed 1 night in Jun 2025

10/10 Excellent

Edmond

Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Apr 2025

6/10 Okay

Shang

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wifi is super slow
Stayed 3 nights in Apr 2025

6/10 Okay

Justin

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Bed bugs, but decent sized rooms.

The room was nice and the two double beds were comfortable for me and my friend. Unfortunately, we both got bitten all over by bedbugs in the bed. We tried to explain it to the guy at the front desk the morning after and said that we suspected that they were bedbugs in the room. However, he didn't seem bothered at all and didn't offer an apology or anything other than saying oh I guess I'll have to get someone to look at the room, then just looked down at his screen again.
Stayed 1 night in Apr 2025

8/10 Good

Anisa

Liked: Cleanliness, staff & service, amenities
Rooms need a revamp
Stayed 5 nights in Apr 2025

8/10 Good

Owen

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building
Stayed 5 nights in Apr 2025

10/10 Excellent

Glenda

Stayed 2 nights in Apr 2025

6/10 Okay

Baljinder Singh

Disliked: Staff & service, property conditions & facilities
Rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald, Burbank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern property across the street from the Cairns Esplanade. Shuttle service available (4x a day) to the town center (book it at the front desk) there are return shuttles as well, but we chose to walk back. The in house dining options were very good. Helpful and friendly staff. Some on-site parking, plenty of street parking. Comfortable rooms, the A/C really works well. Would stay there again.
Stayed 2 nights in Apr 2025

6/10 Okay

Morris

Stayed 3 nights in Apr 2025

8/10 Good

Morris

Travelled with family
Liked: Staff & service, amenities
Every staff member that we came in contact with were very welcoming, attentive and cheery. They couldn't do enough for us. The bar manager was amazing and made great selections for my daughter who is vegan. Everyone was just so welcoming and couldn't do enough for us. The downside was the cleanliness of the room. There was dust on most furniture and the carpet hadn't been vacuumed very well. The shower/bath was dirty, and the glass windows were also dirty. There were dead bugs on the furniture as well. We did opt to have our room serviced each day, however, out of the four nights, we only had our room serviced twice.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location with a lovely walk along the beachside to the ‘centre’
Stayed 1 night in Apr 2025

8/10 Good

Ivana

Travelled with partner
Liked: Cleanliness
Room was comfy, bed with soft and firm pillows, shower had very good preassure. The water in the region was making my skin very dry, meaning my hands were peeling after every handwash.
Stayed 1 night in Apr 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities
Really lovely staff, there was always somebody there if you needed anything. The room itself was nice and spacious, with a balcony. Nice location on the ocean side with a nice walk down the promenade to the centre.
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ann

Travelled with family
This property could have been cleaner. Our bedding and room was clean but the room was dated and in need of some attention. The common areas, dining, bar, outside dining and pool areas could use some additional maintenance attention. There was 1 outlet to use to charge phones and tablets for three people. The lack of available outlets was a problem. This hotel was quite a walk from the night markets and the harbor boats. This was my mistake for not checking the distance but overall I would probably choose a different accommodation for a return trip.
Stayed 2 nights in Apr 2025

8/10 Good

catherine

Travelled with partner
Liked: Staff & service, property conditions & facilities
decent hotel with a kind staff. But updated rooms and old bathrooms. matters not good at all.
Stayed 3 nights in Apr 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short o ernight stay. Easy access well appointed
Stayed 1 night in Apr 2025

8/10 Good

Raghu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to water and had excellent Views of the water and mountain with a chance to view nice Sunrises. Its close to Esplanade and a nice walk or jog tracks. Breakfast was included and the options were decent. Staff were were helpful For drinking water in the lobby , they had a water cups But there was no water fountain where we could refill our water bottles and everytime we needed cold water, the bar guys were helpful to fill it up for us.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Amenities
Very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, the only thing is they don’t change the sheets when they clean the room and I know this as my partner accidently dripped food onto the bed and it was still there after the room clean. Just the bed was made and got new towels. But overall amazing.
Stayed 3 nights in Apr 2025