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Empire Lisbon Hotel

3.0 star property

Photo gallery for Empire Lisbon Hotel

Reception
Reception
Standard Twin Room | City view
Lobby lounge
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
Avenida Almirante Reis, 130, Lisbon, 1150-023
  • Place, Avenida Almirante Reis
    ‪1 min walk‬
  • Place, Saldanha Square
    ‪13 min walk‬
  • Place, Avenida da Liberdade
    ‪3 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, individually decorated, desk, blackout curtains

Standard Double Room

9.4 out of 10
Exceptional
(23 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Accessible

In-room safe, individually decorated, desk, blackout curtains

Twin Room, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Lisbon

With a stay at Empire Lisbon Hotel, you'll be centrally located in Lisbon, within a 5-minute drive of Rossio Square and Avenida da Liberdade. .This hotel is 1.7 mi (2.7 km) from Marquis of Pombal Square and 1.8 mi (2.8 km) from Campo Grande.

What's nearby

  • Avenida Almirante Reis - 1 min walk - 0.1 km
  • Saldanha Square - 13 min walk - 1.1 km
  • Marquis of Pombal Square - 3 min drive - 2.2 km
  • Avenida da Liberdade - 3 min drive - 2.2 km
  • Campo Grande - 3 min drive - 2.3 km

Getting around

  • Arroios Station - 1 min walk
  • Roma-Areeiro Station - 18 min walk
  • Humberto Delgado Airport (LIS) - 17 min drive

Restaurants

  • ‪Portugália - ‬2 min walk
  • ‪Pastelaria Luso Americana - ‬1 min walk
  • ‪Pali Baba Kebab and Pizza House (Formiga Gulosa) - ‬3 min walk
  • ‪Habibi - ‬4 min walk
  • ‪A Parreirinha do Chile - ‬2 min walk

About this property

Empire Lisbon Hotel

Hotel with a bar, near Rossio Square
Empire Lisbon Hotel offers 63 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 63 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 45.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 30 per person (roundtrip)
  • Airport shuttle fee per child: EUR 30 (roundtrip)
  • Rollaway bed fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Empire Lisbon
Empire Lisbon Hotel Hotel
Empire Lisbon Hotel Lisbon
Empire Lisbon Hotel Hotel Lisbon

Empire Lisbon Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 465 out of 881 reviews
Rating 8 - Good. 321 out of 881 reviews
Rating 6 - Okay. 72 out of 881 reviews
Rating 4 - Poor. 12 out of 881 reviews
Rating 2 - Terrible. 11 out of 881 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great
Stayed 3 nights in Oct 2025

8/10 Good

Edyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
airflow that is hard to change
Stayed 2 nights in Oct 2025

8/10 Good

Jose, North Vancouver

Liked: Cleanliness
Yes
Stayed 2 nights in Oct 2025

2/10 Terrible

Dlear

Disliked: Cleanliness, staff & service, property conditions & facilities
I normally to write feedback, but this time it is different. Arrived one hours before check-in time, they didn’t allow had to wait until check in time which is fine. But the room wasn’t ready at the check-in time too. The shower in the room didn’t draining the water, I normally take a quick shower and consume very little water. The water was coming out of the bathroom to the bedroom area. I informed the reception about the water drainage issue, he immediately said it is my fault because I booked an accessible room and the showers are designed that way without doors, I explained it has nothing to do with the doors, the issue is with the drainage system. Unfortunately, he insisted that it isn’t fault and can’t do anything. I explained that I don’t want you to change my room, I’m here for the short time leaving early morning but want to let you know that there is a problem with the bathroom, and I believe it is a safety concern to the customers and would damage the floor and walls of the room. At the end he suggested to give me extra towers to lay them on the bathroom floor to absorb the water. Only one lady at the reception was smiling and helping and was trying to find solutions. The other one were unfriendly and very stubborn.
Stayed 1 night in Oct 2025

6/10 Okay

Klaus

Liked: Cleanliness, staff & service
The room was very loud from the Traffic in the street and the room was very, very smal. You can't Take a Seat at the Table snd no space for suitcases in the room. No furnitures on the balcony, therefore noch usable. The breakfast was ok, but the filling was bad.
Stayed 4 nights in Oct 2025

8/10 Good

HYUK

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Corine, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionists were very friendly and helpful. We had an early flight so the hotel offered us a take away breakfast. The breakfast was good with a lot of variety. Very convenient location next to a metro station and a supermarket. The only complaint was the bed that was so lumpy.
Stayed 1 night in Oct 2025

10/10 Excellent

Wioleta

Stayed 3 nights in Oct 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

All the clocks in the reception area and the breakfast area were wrong. That is just laziness! The orange juice was cheap and fake. Portugal has the best oranges in the world, please make natural juice. There was some mould in the bottom corner of the shower and the toilet was dripping all night! Besides that everything was great. The room was spotless, bed was super comfortable and all the staff were nice and helpful. The breakfast was good, maybe could do with a bit more variety, but all the food was fresh and tasty. We would definitely stay there again if we go back to Lisbon. And we would recommend.
Stayed 1 night in Oct 2025

2/10 Terrible

Shania

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a terrible experience at this hotel from the moment we arrived. We arrived late evening our first night and checked in (it was a smooth check-in) but when we got to the room and attempted to connect to the wifi, it kept cutting in and out. When we informed the front desk, they simply responded with telling us to restart our phones and stated “well everyone else’s is working”.. very poor customer service. It is a noisy spot, you can hear the metro/subway underneath the building. We slept with a sound machine and could still hear it. That next morning when I showered, I noticed black mold all over the shower/walls/and ceiling of the bathroom. When we informed front desk they said they would have house cleaning take a look and “try” to move us rooms. We refused to be retuned to that room and informed them no guest should be staying in that room. We went about our day, and upon return they had switched us room, however the room was very subpar again. Dirty bathrooms, grimy and unacceptable presentation. We also tried to get a late checkout on our last day due to a late train to Porto and they said “we cannot accommodate this we are fully booked” despite there being rooms available online for that same night. Not happy with my stay here and I would not recommend to anyone that you stay at this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Zeno

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

natasha

Travelled with partner
Liked: Cleanliness, staff & service
Room was a little small but adequate for us to stay. It is a little far from the main areas so we did have to walk or use ride share a lot.
Stayed 3 nights in Oct 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, comfy bed, good air con, Breakfast -sausages freezing cold and never any cutlery
Stayed 3 nights in Oct 2025

10/10 Excellent

reagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean room and a complimentary breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location steps from Metro station

Wide variety for the breakfast. Cozy room, and great location, steps away from the Metro. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is conveniently across the street from the subway, which we found amazingly easy to use. Excellent breakfast was included. Our room was spotless. Staff member who checked us in was brusque and not friendly, but other than that we had a pleasant stay.
Stayed 3 nights in Sep 2025

8/10 Good

Wendy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The morning breakfast had many options to choose from. We felt ready to take on our day of travel after a lovely meal!
Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff ready to accomodate our demands.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicklos Steven

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

8/10 Good

Markku

Liked: Cleanliness, staff & service, property conditions & facilities
menu was fresh,but service was bad.Tables full of plates.Some foods allways at the end
Stayed 2 nights in Sep 2025

4/10 Poor

Marcel

Liked: Staff & service
Disliked: Property conditions & facilities
El área es bien rara, nada turístico. El hotel muy simple para el precio.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, great shower, very clean convenient breakfast
Stayed 1 night in Sep 2025