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Aurea Museum by Eurostars Hotel Company

5.0 star property

Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪7 min walk‬
  • Place, Castle of São Jorge
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

9.4 out of 10
Exceptional
(74 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

7.0 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Terrace

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Studio Suite (Single Use)

Minibar, in-room safe, individually decorated, individually furnished

Junior Studio Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed for Child)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed for Child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room Single Use, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use, Terrace

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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Lobby
EPIC SANA Lisboa Hotel
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,004 reviews
The price is NZ$452
includes taxes & fees
29 Mar - 30 Mar
EPIC SANA Lisboa Hotel

About the area

Lisbon

A stay at Aurea Museum by Eurostars Hotel Company places you in the heart of Lisbon, within a 15-minute walk of Rossio Square and Commerce Square. .This luxury hotel is 0.6 mi (0.9 km) from Castle of São Jorge and 0.7 mi (1.1 km) from Santa Justa Elevator.

What's nearby

  • Lisbon Cathedral - 2 min walk - 0.2 km
  • Commerce Square - 7 min walk - 0.6 km
  • Castle of São Jorge - 7 min walk - 0.6 km
  • Rua Augusta Arch - 8 min walk - 0.7 km
  • Rossio Square - 12 min walk - 1.0 km

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 26 min drive

Restaurants

  • ‪Taylor's Port - Wine Shop & Tasting Room - ‬2 min walk
  • ‪Break Se - ‬5 min walk
  • ‪Menina Sardinha - ‬1 min walk
  • ‪Noca's Café - ‬1 min walk
  • ‪Alpendre - ‬4 min walk

About this property

Aurea Museum by Eurostars Hotel Company

Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 91 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 15 2026 to March 20 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 7670

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1005 reviews
Rating 8 - Good. 164 out of 1005 reviews
Rating 6 - Okay. 30 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good lication. Close to a lot. Check out on youtube before you book to see all the details. 🎥
Stayed 5 nights in Dec 2025

10/10 Excellent

Devin

Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel!!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda M

Liked: Cleanliness, staff & service, amenities
Everything lovely, and the tour of the ruins beneath the hotel was excellent
Stayed 1 night in Dec 2025

4/10 Poor

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
We arrived Friday morning & reserved a room for Thursday night due to early morning arrival on Friday . Upon arrival, Catarina, who worked at the front desk, asked for our info which we gave. Due to getting off a long flight & time of morning, I said we’re checking in today. She claim she couldn’t find our reservation so I showed her the res. from my phone. It went all downhill from there! She blew up stating I gave her the wrong info & how she can’t properly do her job if given the wrong date. She had a nasty attitude to which I let her know! She asked for our passports & credit card which we gave. She then slapped the passports on the desk instead of handing them back to me. She then tried swiping our Amex and told us it was declined - we were like seriously, it’s a platinum card! We then gave her another card to which she also said declined! By this time, we were highly upset bc this woman was either racist or having a bad day! She then tried explaining that a pin # was needed to use any card in Lisbon. Then she asked for $100 dep. in order for us to use one of our credit cards which she said was declined! We ended up using a debit card w/a PIN just to get in the room. We also called Amex who never heard of such nonsense. My spouse went down & spoke w/Soraya (sp?) mgr, who stated everything done earlier wasn’t hotel policy! She apologized which made us feel better. Stay away from Catarina as she’s rude & may have a disdain for Americans! Thx to Sara for anniv wine!
Stayed 4 nights in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Hamid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good service except smart tv
Stayed 5 nights in Nov 2025

10/10 Excellent

SOYOUNG

Liked: Cleanliness, amenities, property conditions & facilities
The staff is nice and friendly. I really like how clean and spacious room is, I love the location as well.
Stayed 4 nights in Nov 2025

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La empleada en recepción no fue muy agradable al efectuar el checkinn, entendemos que al llegar en horas tempranas las habitaciones no estan listas, pero no vimos interes en acelerar la entrega de la habitación, ni informar acerca de visitas o tours en la ciudad, horas y lugar del desayuno incluido en la reserva, los demas empleados fueron muy correctos y atentos al solicitar ayuda o información,
Stayed 4 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Wonderful staff, clean room, spa amenities and hotel location. It was very nice hotel to stay.
Stayed 1 night in Nov 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely facility. Helpful staff. Clean rooms. Good location. Good breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional Hotel very clean and comfortable
Stayed 4 nights in Nov 2025

2/10 Terrible

M, Merritt Island

No hot water
Stayed 2 nights in Nov 2025

10/10 Excellent

Danielle

Stayed 2 nights in Nov 2025

6/10 Okay

Marsel

Stayed 2 nights in Nov 2025

10/10 Excellent

Jason, St Petersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay for our first time in Lisbon. The Aurea hotel is located close to the cruise port so it’s in a very safe location. Although this means it is also very “touristy”! This is fine however as there’s plenty of great restaurants in walking distance as well as the historic Alfama district literally right behind the hotel! Just be ready to climb a lot of steep hills & staircases. The hotel itself is very clean and the staff were very friendly and helpful! The room we had was a basic king - which in Europe means two full beds pushed together. The room was decent sized nothing special however. The bathroom was very nice with two basins and even a bidet. My only complaint was our toilet seat was broken a bit and kept sliding which they did their best to try to fix. I Suspect it needs to be fully replaced however. The breakfast was very good. We only did it on one day but it blew away what you get in the US at most upper scale restaurants, no real surprise as Lisbon has a phenomenal food culture! Unfortunately the dinner we did not do as the sene took us quite small surprisingly and the one night we did want to try it they were out of the steak, so we went elsewhere. For shopping, It’s only a few blocks from the Main Shopping districts as well of Chiado/ Baixa. Just avoid the obvious tourist traps right next door. You Definitely need to walk a bit further to get to the good stuff. Overall an excellent stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Check-inn was quick and breakfast was average, room is pleasant
Stayed 1 night in Nov 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm historic property with access to the spa being a nice way to spend a Sunday afternoon.
Stayed 4 nights in Nov 2025

10/10 Excellent

Larry

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I have traveled around the world for work and stayed at many 5 star hotels. I would rate the AUREA Museum hotel right up there with them but at half the price! Beautifully appointed, clean, modern! If you are in Lisbon stay there!
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin, Fullerton

Stayed 2 nights in Nov 2025

10/10 Excellent

Satomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in a double room with terrace for two nights. Our room was clean and well appointed. We liked the world map during the Age of Discovery on the wall. The view of the Tejo River from the terrace was gorgeous. We happened to see one of the cruise ships leaving the port of Lisbon. Also, we enjoyed the hotel’s free archaeological remains tour after breakfast. What a historic hotel! The hotel is within walking distance to many attractions, restaurants and train/subway stations.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Wonderful gem of a hotel. 5 star experience and ideal location. Ideal for the cruisers or a short walk to the centre. Spar was a nice bonus.
Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

4/10 Poor

Pinakin

Travelled with partner
Great location. But the hotel service and room condition are not worth the price.
Stayed 3 nights in Nov 2025

10/10 Excellent

joe

Travelled with group
excellent
Stayed 2 nights in Nov 2025