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Hotel da Baixa

4.0 star property

Photo gallery for Hotel da Baixa

Restaurant
Lobby
Front of property
Front of property
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.4 out of 10
Exceptional
(46 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed

Similar properties

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Hotel Santa Justa Lisboa
Lisbon City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,236 reviews
The price is NZ$467
includes taxes & fees
4 May - 5 May
Hotel Santa Justa Lisboa

About the area

Lisbon

With a stay at Hotel da Baixa in Lisbon (Lisbon City Center), you'll be steps from Santa Justa Elevator and 3 minutes by foot from Rossio Square. .This hotel is 0.5 mi (0.8 km) from Avenida da Liberdade and 0.3 mi (0.5 km) from Commerce Square.

What's nearby

  • Rossio Square - 2 min walk - 0.2 km
  • Santa Justa Elevator - 2 min walk - 0.2 km
  • Castle of São Jorge - 5 min walk - 0.5 km
  • Commerce Square - 5 min walk - 0.5 km
  • Avenida da Liberdade - 8 min walk - 0.7 km

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪Casa Brasileira - ‬2 min walk
  • ‪Concha D'Ouro - ‬2 min walk
  • ‪Oven - ‬1 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk

About this property

Hotel da Baixa

Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 66 guestrooms featuring minibars (stocked with some free items) and espresso makers. Your pillowtop bed comes with Egyptian cotton sheets. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a television in a common area and a banquet hall.
Enjoy a meal at Sebastião, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sebastião - Onsite restaurant.
Sebastião - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 8309

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 867 out of 1002 reviews
Rating 8 - Good. 106 out of 1002 reviews
Rating 6 - Okay. 22 out of 1002 reviews
Rating 4 - Poor. 3 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Manny & Liz

Liked: Cleanliness, property conditions & facilities
Absolutely amazing hotel for families!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, service excellent, location absolutely perfect!
Stayed 4 nights in Dec 2025

10/10 Excellent

Tanya, Littleton

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfy, breakfast was wonderful, staff extremely helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Raphael in the reception area was very helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, with variety of options. They do have made to order eggs on weekends only, which we didn't get to enjoy but other than that, staff were excellent, very helpful with all our needs. Rooms were clean. The Sparkling wine, along with a bottle of Porto wine and pastry with a personalized note made us feel welcomed with a personal touch. Hotel restaurant and bar had variety of options. Friday evening, they have live music performances. A very nice hotel, walking distance to all the attractions and shopping Lisbon has to offer.
Stayed 3 nights in Dec 2025

10/10 Excellent

Reema

Liked: Cleanliness, staff & service, amenities
Staff was great! Very hospitable
Stayed 4 nights in Dec 2025

10/10 Excellent

sophia

Stayed 1 night in Dec 2025

8/10 Good

Nadeem

Liked: Cleanliness, property conditions & facilities
Staff were friendly, room was quite tight and difficult to move around at times after unpacking
Stayed 3 nights in Dec 2025

10/10 Excellent

amir, Friendswood

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very helpful Clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Hongli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The breakfast is high quality.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities
Clean room, coffee and cookies at the reception, delicious breakfast, cozy bar, great location.
Stayed 3 nights in Dec 2025

6/10 Okay

SAYOMPOL, Toronto

Travelled with partner
The location was great, but we were disappointed with the breakfast. Don’t waste your money on breakfast. There are many places around the hotel that offer better food and you won’t smell like the omelet station.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

CARISSA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hospitality was just amazing. Came in to find a bottle of wine, then the minibar was free. They brought wine and made the beds and topped up coffee pods for Turn down service. The room was beautiful, took a deluxe room with a balcony overviewing the street with trams. The bathroom and amenities were just great. Walking distance to everything. We love it!
View from room balcony
Stayed 3 nights in Dec 2025

10/10 Excellent

Terence

Stayed 9 nights in Nov 2025

4/10 Poor

Jacob

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Great location, room appeared clean, however the smell was very unpleasant. It seems that the kitchen regularly shares the same ventilation system. We came back to the smell of fried fish which consumed the room and varied throughout the day/evening of whatever they were cooking. Calling down to the front reception several times resulted in no resolution. This seems like a regular occurrence at this hotel and the answer from them is to just put up with it until the kitchen closes. If you don’t mind you and your clothes smelling like the back of a kitchen fryer, then it’s a great area of Lisbon. But we won’t be returning for this price :(
Stayed 2 nights in Dec 2025

10/10 Excellent

MEGHAN

Liked: Property conditions & facilities
Staff was great & location was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels in Lisbon! The room was large, spotless, and very comfortable, and it even included a standalone bidet. The hotel is in the heart of downtown Lisbon, making everything conveniently walkable. Outstanding service all around.
Stayed 1 night in Nov 2025

10/10 Excellent

Banafsheh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff, excellent location, helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities
Great staff and very clean rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the above mentioned and the great location and excellent breakfast selection
Stayed 2 nights in Nov 2025

10/10 Excellent

RICHARD J

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay was really amazing since the moment we did the check-in We have 2 rooms one was already ready for us. Rooms clean, service was great and food was great. We love to come back
Stayed 4 nights in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Great location! Perfect for walking around Rossio square and near a lot of cafes and shopping. Our stay was nice, comfortable bed and friendly staff. It’s a little noisy being on a transit street but still worth the stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. The staff was very attentive and friendly. The hotel is a great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 2 nights in Nov 2025