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Lisboa Carmo Hotel

4.0 star property

Photo gallery for Lisboa Carmo Hotel

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Food court
Premium Double or Twin Room (Castle and River View)
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
Rua Oliveira ao Carmo 1-3, Largo do Camo, Lisbon, 1200-307
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double or Twin Room (Castle or River View)

Deluxe Double or Twin Room (Castle or River View) | Front of property

Deluxe Double or Twin Room (Castle or River View)

9.6 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Double or Twin Room (Small)

Double or Twin Room (Small)

Double or Twin Room (Small)

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room (Castle and River View)

Premium Double or Twin Room (Castle and River View)

Premium Double or Twin Room (Castle and River View)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite (2 Adults + 2 Children)

Family Suite (2 Adults + 2 Children)

Family Suite (2 Adults + 2 Children)

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Single Room

Premium bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1
  • 1 Single Bed

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About the area

Lisbon

With a stay at Lisboa Carmo Hotel, you'll be centrally located in Lisbon, steps from Santa Justa Elevator and 4 minutes by foot from Rossio Square. .This hotel is 0.4 mi (0.6 km) from Avenida da Liberdade and 0.6 mi (1 km) from Castle of São Jorge.

What's nearby

  • Rossio Square - 2 min walk - 0.2 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Commerce Square - 7 min walk - 0.6 km
  • Castle of São Jorge - 8 min walk - 0.7 km

Getting around

  • Chiado Stop - 3 min walk
  • Rossio Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Quiosque do Carmo - ‬1 min walk
  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Toca da Raposa - ‬2 min walk
  • ‪Rooftop Carmo - ‬3 min walk

About this property

Lisboa Carmo Hotel

Hotel connected to a shopping center in Lisbon with a restaurant
Lisboa Carmo Hotel offers 45 accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 45 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy Portuguese cuisine at Maria do Carmo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Maria do Carmo - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maria do Carmo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift (90 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance by telephone to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lisboa Carmo
Lisboa Carmo Hotel
Lisboa Carmo Hotel Lisbon
Lisboa Carmo Lisbon
Lisboa Carmo Hotel Hotel
Lisboa Carmo Hotel Lisbon
Lisboa Carmo Hotel Hotel Lisbon

Lisboa Carmo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1007 reviews
Rating 8 - Good. 217 out of 1007 reviews
Rating 6 - Okay. 45 out of 1007 reviews
Rating 4 - Poor. 10 out of 1007 reviews
Rating 2 - Terrible. 7 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service
Our breakfast was NOT free. It was quite expensive but variety was wonderful. Room Was very clean and comfortable. The front desk/ reception staff were FANTASTIC—very helpful with everything including meal reservation with Fado, how to get to various attractions and shops and even with plane check in and taxis.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything you’d want in a hotel if you’re planning a weekend away to explore Lisbon - the rooms, staff, breakfast and location were all fantastic and the little touches (delivering a cupcake to our room on Halloween, the concierge waiting outside with an umbrella while it was raining) were unexpected but appreciated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location - excellent breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Genia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer, das Personal und die Lage
Stayed 5 nights in Nov 2025

8/10 Good

Jane, Mascot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay at Porto , close to every places you’d want to see. Great breakfast. Staff are helpful.
Stayed 1 night in Oct 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities
Outstanding location close to many of the attractions, key public transportation (tram, train and metro). The staff was super friendly and helpful!! Always smiling and in solution mode. Superior breakfast with lots of choices. The only point that requires some attention is the amenities (like the bathroom). . Aside from that, superior hotel. Recommend and will come back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great room, incredible staff. We could not be happier with our stay and hope to return soon.
Stayed 15 nights in Oct 2025

10/10 Excellent

Attique

Liked: Cleanliness, staff & service, amenities
Great staff, clean room and excellent location.
Stayed 6 nights in Oct 2025

10/10 Excellent

Carol Ann, Coconut Creek

Travelled with family
Great staff; friendly, very helpful. Clean room. Big screen TV with Netflix.
Stayed 1 night in Nov 2025

10/10 Excellent

Abigail Jane

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, friendly staff, brilliant location and delicious breakfast. A great place to stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities
Great hotel,friendly staff. Perfect room and location
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Everything about this quaint hotel is first-rate, and the staff makes you feel welcome immediately. The small lobby is clean, the lifts are a good size, and the rooms are Euro-modern. It is superbly situated with easy access to Bairro Alto, a score of cafes, Plaza Luís de Camões, Santa Justa Lift to access Plaza Dom Pedro IV, and the Bica Funicular to access the waterfront. Also, the Rossio Railroad Station is just a few blocks downhill with several trains per day directly to Sintra. The front desk staff and restaurant manager were superb and were genuinely interested in providing us with the best experience. We will definitely be back.
Stayed 2 nights in Oct 2025

6/10 Okay

Viktoriya

Stayed 5 nights in Oct 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Location, room and staff was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Christine Goyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

glenn

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel, staff, food, location, bed, shower
Stayed 4 nights in Oct 2025

6/10 Okay

Anand

Liked: Cleanliness, room comfort
Rooms were clean and staff were very helpful at the reception. House keeping was not upto the standards expected. Breakfast was limited and hot dishes like bacon, eggs, sausages etc were very cold. No proper supply of tea and coffee packets in the room. The cups were tiny for morning tea.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness
The breakfast was simple and delicious. There was a good variety of food and the dining room is lovely.
Stayed 4 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness, room comfort
The hotel location was excellent. The rooms were clean & comfortable, and the staff was courteous. And the breakfast that was included was very nice and had a wide number of options. Our disappointment arises because the photos & description of the room reserved did not match what we were given upon arrival. We reserved a Deluxe Double Room (Castle/River View). The photos of such rooms appearing on the Hotels.com site all show bright rooms with large windows and/balconies. Our room (#407) was dark and had only a very small window (~1.5 ft X 2.5 ft) crammed into a corner, behind a desk. While it’s true that one could see the castle if they shoved themself in between the wall and the desk, and craned their neck to look outside, the marketing photos do not accurately portray the room provided. When I brought our disappointment to the manager, he was courteous but explained that marketing photos cannot be relied upon and no other rooms were available. He also stated their affiliation was with Expedia, not a hotels.com, so he was unable to explain any inaccuracies that maybe be present. Additionally, no hairdryer was provided despite being described as an amenity on Hotels.com when our reservation was made. We are frequent users of Hotels.com and have relied heavily on the site for our vacations over the last many years. We’ve never run into such an issue before. While we very much enjoyed our recent visit to Lisbon, this experience was quite disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yared Feleke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops are nearby. Bar was well stocked. The staff is very friendly. Close to every thing. I highly recommend this hotel. You will not be disappointed.
Stayed 5 nights in Oct 2025

6/10 Okay

Timothy, Telford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 7 nights. The room was large, for Lisbon, and the bed huge! The bottle of mineral water was replaced every day and the Nespresso machine was restocked with capsules too. It was clean, pleasant and quiet. However, on the first morning, we reported an issue with the shower being broken which prevented us from being able to stand under the shower head and this was not resolved until the 7th evening. We had no bath towels one day and I didn’t notice this until after I’d used the ‘shower’ and had to dry myself with a robe and a hand towel. We also spent two days with no tissues. Indeed, one evening we found the tissue box dismantled and left empty for the second day. Yes, these are First World problems but they’re not acceptable for such a class of hotel for which we’d paid a premium price. The breakfast was reasonable although I found the hot buffet to be lukewarm most days. Would I stay there again? It’s doubtful - the previous 5 times we’d been to Lisbon in the previous 5-6 years, we’d always stayed at a particular hotel of the same class in Baixa but fancied a slight change of scene this time. It was worth a punt and the slight change in location.
Stayed 7 nights in Oct 2025

10/10 Excellent

Manoj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the staff was really helpful! They packed us some boxed breakfast when we had some early morning trips :-) Overall great location, good rooms and ameneties !! really a great hotel :))
Stayed 4 nights in Sep 2025

8/10 Good

Donna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Convenient, nice neighborhood. Pleasant stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful view of the archaeological Carmo Convent Museum.
Stayed 3 nights in Oct 2025