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My Story Hotel Figueira

4.0 star property

Photo gallery for My Story Hotel Figueira

Reception
Staircase
Front of property
Double Room, City View
Double Room, City View | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
Praca da Figueira 15, Lisbon, 1100-119
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Twin Room

9.4 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room, City View

Twin Room, City View

Twin Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, City View

Double Room, City View

Double Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room

  • Sleeps 2

View all photos for Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

Family Room

  • Sleeps 4

Double Room With View

  • Sleeps 2

Single Room

  • Sleeps 1

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About the area

Lisbon

With a stay at My Story Hotel Figueira, you'll be centrally located in Lisbon, steps from Rossio Square and 7 minutes by foot from Avenida da Liberdade. .This hotel is 0.2 mi (0.3 km) from Santa Justa Elevator and 0.4 mi (0.6 km) from Castle of São Jorge.

What's nearby

  • Rossio Square - 2 min walk - 0.2 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Castle of São Jorge - 5 min walk - 0.5 km
  • Avenida da Liberdade - 7 min walk - 0.6 km
  • Commerce Square - 10 min walk - 0.9 km

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪A Ginjinha - ‬3 min walk
  • ‪Casa das Bifanas - ‬1 min walk
  • ‪Confeitaria Nacional - ‬2 min walk
  • ‪Bastardo - ‬2 min walk

About this property

My Story Hotel Figueira

Hotel with a restaurant, steps from Rossio Square
My Story Hotel Figueira offers 79 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and LED televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Italian cuisine at La Squadra, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
La Squadra - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Squadra

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Property Registration Number 11838

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

My Story Hotel Figueira Hotel
My Story Hotel Figueira Lisbon
My Story Hotel Figueira Hotel Lisbon

My Story Hotel Figueira Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 199 out of 297 reviews
Rating 8 - Good. 80 out of 297 reviews
Rating 6 - Okay. 8 out of 297 reviews
Rating 4 - Poor. 6 out of 297 reviews
Rating 2 - Terrible. 4 out of 297 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, quiet and right in the town center.
Stayed 1 night in Jul 2025

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel and the surrounding Rossio square and the restaurants and shopping except for the bathroom which was a little snug
Stayed 2 nights in Jun 2025

8/10 Good

Carles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Adhish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in an excellent central location with walking distance from many great restaurants and points of interests. Very clean and friendly service.
Stayed 4 nights in Jun 2025

4/10 Poor

Kathleen

Liked: Cleanliness, property conditions & facilities
Pretty good location but the room was very small.
Stayed 3 nights in May 2025

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in the heart of Lisbon, easily walkable to major attractions of the city. I had a great corner room on the top floor with balconies looking out into the plaza. My bathroom had a bathtub but no shower, which I would have preferred. The hotel lobby is non-existent.
Stayed 2 nights in May 2025

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
The Story Figueira has a good location which is fairly convenient for getting around. We had a horrible experience with the hotel in that the first night when we checked into the hotel, my husband was so tired that he felt asleep on the bed (without lifting the top bedsheet) and I didn't want to wake him up so I didn't turn on any lights and just lifted the bedsheet and went to bed. The next morning when I woke up i felt something on the bedsheet, I tough it and saw a couple of brown spots on my side of the bedsheet. I initially though its chocolate but then when I turned on the light and blinds I realized that it's feces. I got furious and went downstairs and told the receptionist. She asked me why I did not find out the night before and I explained to her the reason. She sent a couple of ladies from housekeeping and I took pictures and asked them to change all my pillow cases and sheets. My husband and I had to wash all our underwears, pyjamas and wipe down all the headboards, coffee tables, faucets etc. I then spoke to the hotel manager Alfonso Santos, front office manager in person and in whatsapp. I am shock that Mr. Santos did not even apologize but simply said the sheets have been changed. I then whatsapp the contact on the hotel card and he responded saying that the hotel offers "impeccable" standard of service and he "firmly stands by his staff and company". My husband and I own businesses in Canada and we would never ever treat our customers this way.
Stayed 5 nights in May 2025

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel experience

A perfect place to drop your bags for the Camino de Santiago. I dropped off my bags after staying one night before flying on to Paris for the start of my Camino experience. I retrieved my bag upon my new returning reservation. The staff already had my bags in the room awaiting me. The food is a geat value and expertly prepared. It is very welcoming to be offered a free arrival drink. A great hotel experience
Stayed 1 night in Apr 2025

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

yehudit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Enjoy every moment. The pool, the staff, the room, the view from the room, the property in the middle of the natural
Stayed 5 nights in Apr 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Check in counter is oddly located right next to the bar area. The hotel is centrally located, making it very convenient to get around especially on foot. The rooms and halls are very dark and gloomy, making it not very warm and inviting. Rooms were spacious with high ceilings. Breakfast buffet had a good variety of options.
Stayed 1 night in Mar 2025

10/10 Excellent

GERRY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay, great location, very walkable throughout the city. Freindly, clean and safe. Would recommend my story Figuera hotel. Amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect experience

Fantastic service and the whole experience for the visitor had been well thought through from free welcome and leaving drinks, simple reference guide to traveler info, and they spotted (I think from my passport) it was my birthday and sent cake and wine to our room.
Stayed 5 nights in Feb 2025

10/10 Excellent

moona

Travelled with family
Liked: Amenities
Excellent hotel. Very central. Close to attractions, metro and restaurants. The rooms were immaculate. Very comfy beds. Sound proofing was amazing, being on a busy street, we couldn’t hear a thing once you shut the windows.
Stayed 4 nights in Feb 2025

8/10 Good

B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service. Great location. Rooms very small.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alasdair, London

Stayed 2 nights in Feb 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, excellent location with plenty of restaurants nearby. Room a little small..but all clean with a comfortable bed. Worst thing was air con...controlled by staff via till and with several bedrooms on the same circuit it meant when someone complained about being cold our air con was also turned off and our room quickly got to 25°and was far too hot for sleep. Good choice for breakfast but not so much towards the end of service. Very happy with the evening meal we had one night. Overall good value for money and would certainly return
Stayed 3 nights in Jan 2025

8/10 Good

Elaine

Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Lisbon, very convenient to walk to the major attractions of the city. Very clean, amazing breakfast , friendly staff.Would definitely recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen, Jersey City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. It is an immaculate hotel with everything you need.
Stayed 6 nights in Dec 2024

8/10 Good

Hui, Andover

Stayed 4 nights in Nov 2024

8/10 Good

Eugenia, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location is the winner here! The hotel is newish, but standard rooms are very small. I had the one that faced the side of the building and it was always very dark in the room. The reception staff is okay, but not warm or very friendly (which came as a true surprise). Also, please note that there is no lobby of any kind there- you open the door and step into a very busy restaurant. This was also strange. So, would I be back? No, I’ll look for a better boutique hotel in Lisbon. But you won’t regret it if you’re set to go there.
Stayed 8 nights in Nov 2024

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for all the most interesting sites in the old city.
Stayed 2 nights in Oct 2024