4/10 Poor
Kaitlyn
Travelled with family
16 Jun 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pros: The view was absolutely beautiful. Loved that there was easy parking, close to the beach. Very private, hardly anyone at the beach and a clean pool. Extra bathrooms close to rooms and seating area. A/C worked very well and beds were clean and comfortable. Coffee was put out early which was very nice. We would go out at 5am and coffee was already out, ready to go. Piña colada was delicious and orange and apple juice were freshly squeezed and delicious.
Cons: Food was very expensive, minimal variety and honestly not that great. They seemed to always be out of at least 1 thing on the menu. Service was not great. Had to look for employees to get anything we needed and had to wait a very long time for things. Breakfast was supposed to start at 7:30am, we stayed for 5 days and each day we waited 10-30 minutes to be acknowledged to order food. Then took 30-45 minutes to get our food. Water in shower was messed up and inconsistent. I would have preferred to have no hot water at all. Water went from freezing cold to burning hot every other minute which made it nearly impossible to shower successfully. Website states they have laundry but when we asked about it we were told that they only provide laundry services, not do it yourself laundry and they charge $20 per 12 pieces of clothing. We ended up not washing our clothes. WiFi did not work very well so if you are depending on WiFi this is no the place for you.
Kaitlyn
Stayed 4 nights in Jun 2025
