6/10 Okay
Sarah
Travelled with partner
15 Mar 2025
Liked: Cleanliness, staff & service
The staff was incredible, very friendly and accommodating. Our room was fine, bed was more comfortable than most. I am rating it a three for two main reasons: our room was VERY WARM, we had the thermostat set to 62 or off the whole time and our room didn’t go below 70 the entire time but felt much warmer like upper 70s. It was hard to sleep for us as we like a cold room. The second reason is just bad luck but the elevator was broken. We stayed four days and it was not repaired. The staff offered to help with our bags but taking the stairs to the fourth floor multiple times a day was not only tiring but very claustrophobic as the stairs are windy and very small and lopsided. Literally lopsided you can see them slanting, which is comical but would’ve been nice to at least have the option of taking the elevator. For that reason I would also not recommend to the elderly or not able-bodied.
Sarah
Stayed 3 nights in Feb 2025