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The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property

Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

Front of property
Executive Room, 1 King Bed, City View | Lobby
Lobby
View from property
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
321 17th St, Denver, CO, 80202
  • Place, 16th Street
    ‪3 min walk‬
  • Place, Paramount Theater
    ‪3 min walk‬
  • Place, Colorado Convention Center
    ‪7 min walk‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Signature Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Signature Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(43 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Classic Room, 1 Queen Bed, City View

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Lobby

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Grand Suite, 1 Bedroom, City View

Premium bedding, down duvets, in-room safe, desk

Grand Suite, 1 Bedroom, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed, City View, Corner

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Executive Room, 2 Queen Beds, City View

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, City View

Presidential Suite, 1 Bedroom, Non Smoking, City View

Presidential Suite, 1 Bedroom, Non Smoking, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Signature Room, 2 Queen Beds, City View

Premium bedding, down duvets, in-room safe, desk

Signature Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Royal Suite, 1 Bedroom, City View

Royal Suite, 1 Bedroom, City View

Royal Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

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Exterior
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  • Air-conditioning
4.6 out of 5, Wonderful, 1,324 reviews
The price is NZ$349
includes taxes & fees
8 Feb - 9 Feb
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About the area

Denver

With a stay at The Brown Palace Hotel and Spa, Autograph Collection, you'll be centrally located in Denver, just a 4-minute walk from 16th Street and 10 minutes by foot from Colorado Convention Center. .This luxury hotel is 1.2 mi (1.9 km) from Coors Field and 1.2 mi (2 km) from Union Station.

What's nearby

  • 16th Street - 3 min walk - 0.3 km
  • Paramount Theater - 3 min walk - 0.3 km
  • Colorado Convention Center - 7 min walk - 0.6 km
  • Denver Art Museum - 8 min walk - 0.7 km
  • Bellco Theatre - 13 min walk - 1.1 km

Getting around

  • 18th - California Station - 6 min walk
  • Denver Union Station - 17 min walk
  • Denver Intl. Airport (DEN) - 31 min drive

Restaurants

  • ‪The Sheraton Denver Lobby - ‬3 min walk
  • ‪Yard House - ‬3 min walk
  • ‪Earls - ‬3 min walk
  • ‪The 16th Street Commons - ‬3 min walk
  • ‪Red Lobster - ‬1 min walk

About this property

The Brown Palace Hotel and Spa, Autograph Collection

Luxury hotel with 4 restaurants, 4-minute walk to 16th Street
The Brown Palace Hotel and Spa, Autograph Collection offers 243 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Stay in one of 243 guestrooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Grab a bite at Brown Palace Lobby Tea, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Denver? This hotel has 31470 square feet (2924 square meters) of space consisting of conference space and 19 meeting rooms.
Brown Palace Lobby Tea - Onsite restaurant.
Ellyngton's - Onsite restaurant. Open daily.
Ship Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Palace Arms - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Valet parking on site (USD 63 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brown Palace Lobby Tea
  • Ellyngton's
  • Palace Arms
  • Ship Tavern

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Shopping

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 31,470 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (121 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1892
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 34.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, location, cleanliness.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Frank, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere and comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Update lights

Light bulbs out in bathroom, next to bed, and front table.
Stayed 1 night in Oct 2025

6/10 Okay

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in great, valet great but parking expensive. Told at check in bottled water in room. At arrival, no water. No TV remote. I called front desk, one sent up, I asked person about water and was given a pitcher of water. Got into shower this morning, no soap. I rented 3 rooms. One friend had no water. Other room had pastries with ‘Welcome Mark’ note on it. Rooms obviously not ready for guests.
Stayed 1 night in Oct 2025

4/10 Poor

Jose

Stayed 2 nights in Oct 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Brown Palace is top notch in service and accommodations, but has some issues that come with a building of this age. No controls for the temperature in the rooms ( a staff member has to come to the room to manually adjust a hidden control to change the temperature).
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Classic old hotel right in the action of downtown Denver!
Stayed 2 nights in Oct 2025

10/10 Excellent

cara

Stayed 3 nights in Sep 2025

10/10 Excellent

Bart

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Liked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Joel, Denver

Liked: Cleanliness
Disliked: Staff & service
When we first arrived, Bellman took our bag but after checking in no one offered to take our bag to the room. Check in clerk was pretty unfriendly and not very helpful giving us information on the hotel restaurants and transportation. Our room did not have a working thermostat and we were told it could not be repaired. Pretty disappointed that restaurants and bars were closed at 11pm. We came back Saturday evening after attending a concert hoping to grab dessert, but nothing was open. Restaurant food and service was very good, but I would not recommend staying at this hotel againl.
Stayed 1 night in Oct 2025

6/10 Okay

SOPHIE, GULFPORT

Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cold room, could not use thermostat (didn't work). Could not get hot water in sink until the day we left.
Stayed 2 nights in Oct 2025

4/10 Poor

BARBARA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible - wouldn't change room for me. Checked into room 625, but there was no air. They gave me room 425, and the same issue was there. Finally, I was given room 702 same issue. Met a nice house keeping gentlemen that assisted me and my husband, to get the air moving.
Stayed 1 night in Oct 2025

6/10 Okay

Rebekah, Columbus

Travelled with family
I was a little reluctant to book this hotel based on mixed reviews. The hotel overall is beautiful with old world charm, but is in need of comprehensive maintenance. While the room was clean with modern amenities, the bathroom pocket door was broken, lights needed replacing and hooks were missing from doors. The lighted make up mirror didn’t work, and several lamps also didn’t work in our room. Ice machines were out on all floors. The piano music in the lobby and the afternoon tea were a total 10/10! Staff was nice and accommodating.
Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, historic, well appointed property, however, all the ice machines were missing, $14 for internet??
Stayed 1 night in Oct 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These rooms are not in good condition. The furniture is damaged and stained, the staff especially concierge is non reachable and just zero value for the expense. This isn’t the brown palace we Denverites remember.
Stayed 1 night in Oct 2025

6/10 Okay

Sean, Burke

Liked: Amenities
The lobby was beautiful, but the rooms are in need of renovation. Bathroom drain had a smell of sewage. Ceiling fan squeaked so loud we had trouble falli by asleep. Bed frame squeaked every time we moved, and woke us up.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there following the wedding of a friend.
Stayed 1 night in Sep 2025

2/10 Terrible

Jordan

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was OVERPRICED and outdated. Our room didn't even have hot water in the shower. It was legit falling apart. Paint chipping, wallpaper falling off. It definitely was NOT cleaned. The front desk didn't even acknowledge us. No discount, no apology. We were a burden. The valet which cost over $65 TOOK 35 minutes to get our car. Don't stay here.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

6/10 Okay

Matthew

Awful sewer smell throughout the 7th floor where we were staying. Lasted all 4 days
Stayed 3 nights in Sep 2025