- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy clean great service also nicely renovated. Room
Stayed 2 nights in Dec. 2019
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James Cook Hotel Grand Chancellor
Hotel Class
Information
Reviews
Very Good
2,994 reviews
Amenities
- Free WiFi
- Air Conditioning
- Spa
- Restaurant
Map
147 The Terrace, Wellington
What's nearby
- Lambton Quay
- 7 min walk
- Wellington Cable Car (Lambton Quay Station)
- 8 min walk
- TSB Bank Arena
- 8 min walk
- Wellington (WLG-Wellington Intl.)
- 17 min drive
Choose dates to view prices
Book online or call:
0508 283 858Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
Double Room, 1 King Bed (Lambton)
Room Amenities
- Sleeps 2
More detailsTwin Room (Lambton)
Room Amenities
- Sleeps 3
More detailsExecutive Double Room
Room Amenities
- Sleeps 2
More detailsExecutive Twin Room
Room Amenities
- Sleeps 4
More detailsPremium Room
Room Amenities
- City view
- Sleeps 2
More detailsFamily Studio, 2 Double Beds
Room Amenities
- Sleeps 5
More detailsClub Studio Suite, Harbour View
Room Amenities
- Harbor view
- Sleeps 2
More detailsTerrace Room
Room Amenities
- Sleeps 4
More detailsClub Room, 1 King Bed
Room Amenities
- City view
- Sleeps 2
More detailsCity Suite, 1 Bedroom, Business Lounge Access, City View
Room Amenities
- City view
- Sleeps 3
More details
About this area
Wellington
In the city center and near a train station, James Cook Hotel Grand Chancellor is in an area with good airport proximity. Old Government Buildings and Civic Square are notable landmarks, and some of the area's activities can be experienced at Interislander Ferry Terminal and Wellington Waterfront. Traveling with kids? Don't miss Wellington Cable Car (Lambton Quay Station), or check out an event or a game at Westpac Stadium. Our guests appreciate the hotel's central and quiet location.
What's nearby
- Lambton Quay - 7 min walk
- Wellington Cable Car (Lambton Quay Station) - 8 min walk
- TSB Bank Arena - 8 min walk
- Civic Square - 11 min walk
- Carter Observatory - 13 min walk
Getting around
- Wellington Station - 10 min walk
- Wellington (WLG-Wellington Intl.) - 17 min drive
Restaurants
- Whitbys Restaurant – Restaurant with a bar. Serves breakfast, lunch, and dinner daily.
- Sojourn Cafe and Bar – Café with a bar. Serves breakfast, lunch, and dinner on select days.
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Renovations and closures
The property will be renovating from 01 November 2018 to 31 December 2020 (completion date subject to change). The following areas are affected:
- Select guestrooms
- Spa
Policies
Check-in
Check-in between 2 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18
Special check-in instructions
The property is renovating its guestrooms until December 2020 (completion date subject to change). For more details, please contact the property using the number provided on the booking confirmation email.
Check-out
Check-out before 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for NZD 50.0 per day.
Pets
- Pets not allowed (service animals welcome)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: NZD 32 for adults and NZD 16 for children (approximately)
- Valet parking fee: NZD 30.00 per night (in/out privileges)
- Rollaway bed fee: NZD 50.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a $100 NZD cash bond must be paid at check-in.
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Parking height restrictions apply.
Property is also known as
- James Cook Hotel Grand Chancellor Wellington
- James Cook Hotel Grand Chancellor
- James Cook Grand Chancellor Wellington
- James Cook Grand Chancellor
- James Cook Wellington
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking: NZD 30.00 per night
- Extended parking (surcharge)
- Parking height restrictions apply
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: NZD 32 for adults and NZD 16 for children
- 2 restaurants and 1 coffee shop/café
- 2 bars/lounges
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Full-service spa
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- In-room child care (surcharge)
- Refrigerator
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- Hindi
Business services
- Meeting rooms
- Conference center
Spa
- 3 treatment rooms
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - hot stone
- Massage/treatment rooms
- Spa open select days
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Heating
- Pillow menu
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
Entertainment
- LCD TV
- Satellite channels
Food and drink
- Minibar
- Refrigerator
More
- Desk
- Free newspapers (weekdays)
- Iron/ironing board
- Laptop-friendly workspace
- Phone
Nearby activities
Activities
- Ecotours
- Fitness center (free access)
- Golf lessons
- Golfing
- Kayaking
- Mountain biking
- Sailing
- Scooter/moped rentals
Where to eat
- Whitbys Restaurant – Restaurant with a bar. Serves breakfast, lunch, and dinner daily.
- Sojourn Cafe and Bar – Café with a bar. Serves breakfast, lunch, and dinner on select days.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec. 2019
- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
Staff helpful but bathroom looked like something out of the ark extremely dated with very noisy wooden sliding door that was far too heavy for the purpose tiling broken in places and toilet didn't flush properly. Noisy by motorway. Definitely not worth the money
Stayed 1 night in Nov. 2019
- Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy, good overall standard. Valet Parking was available which was very convient. I enjoyed the piano played in the reception area.
Stayed 2 nights in Sep. 2019
- Liked: Cleanliness, staff & service, amenities
liked location. HELPFUL STAFF dIsliked Main restaurant closed on WEDNESDAY
Stayed 3 nights in Sep. 2019