See all properties
Save

James Cook Hotel Grand Chancellor

4.5 star property

Photo gallery for James Cook Hotel Grand Chancellor

Buffet
Reception
Deluxe Junior Suite
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Wellington Cable Car
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(16 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.2 out of 10
Wonderful
(124 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.8 out of 10
Excellent
(115 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room

Terrace Room

8.4 out of 10
Very good
(186 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

Similar properties

Premium bedding, in-room safe, desk, laptop workspace
Novotel Wellington
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$170
includes taxes & fees
1 Feb - 2 Feb
Novotel Wellington

About the area

Wellington

With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.5 km) from Old St Paul's and 0.9 mi (1.5 km) from Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Wellington Cable Car - 1 min walk - 0.0 km
  • Lambton Quay - 1 min walk - 0.1 km
  • TSB Bank Arena - 5 min walk - 0.4 km
  • Te Papa - 11 min walk - 1.0 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪Sal's Authentic New York Pizza - ‬3 min walk
  • ‪Two Grey - ‬3 min walk
  • ‪Sierra Cafe - ‬3 min walk
  • ‪Frank's Terrace - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with bars and a fitness center
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Stop by the hotel's restaurant, Whitbys Restaurant, for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 4 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 4 and younger eat free breakfast.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for NZD 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 874 out of 1662 reviews
Rating 8 - Good. 539 out of 1662 reviews
Rating 6 - Okay. 152 out of 1662 reviews
Rating 4 - Poor. 63 out of 1662 reviews
Rating 2 - Terrible. 34 out of 1662 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tash

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Great property, only downside is booked a “terrace room” that states it includes a terrace. No balcony and no opening windows, booked this room expecting some sort of balcony or outdoor space. Other than that great breakfast, location and comfortable beds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Newly refurbished rooms - comfy beds and pillow menu
Stayed 1 night in Oct 2025

10/10 Excellent

Mere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was access to shopping, safe. Staff were helpful and respectful. Room was clean and bed was super comfortable. Loved the pillow options.
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
As usual a pleasant stay. Lives up tp expectations
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

iain

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Generally a good stay except advised that breakfast was included only to be charged on checkout.
Stayed 1 night in Jul 2025

10/10 Excellent

kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and staff were super accommodating and kind
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, walking distance to Wellington sights. Clean good size rooms, and comfortable beds
Stayed 2 nights in Oct 2025

10/10 Excellent

Raja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , polite and very helpful !
Stayed 1 night in Oct 2025

10/10 Excellent

Talia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, all staff we encountered were great and the room was clean and comfy.
Stayed 2 nights in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nick

Stayed 1 night in Oct 2025

10/10 Excellent

Hemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Helena

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark, palmerston north

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Staff are amazing. Excellent food. Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great to have acess to parking and easy access to lambton quay. Buffet breakfast was a great treat.
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Stayed 1 night in Oct 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable, i wanted to take it home. The lifts were super fast. Everyone very helpful. Kitchen buffet was as good as the koru lounge. Very enjoyable stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Kendall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great stay over the school holidays. Clean, well-equipped gym, and my kids loved being able to choose their pillows from the 'pillow menu'. Also the staff were all friendly and very helpful. Would stay again.
Stayed 3 nights in Sep 2025

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Shops nearby. Great location.
Stayed 2 nights in Sep 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to CBD 1 minute
Stayed 2 nights in Oct 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Easy to park car and walk everywhere. Many choices for cafe/restaurants. Fabulous shopping close by.
Stayed 2 nights in Oct 2025