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James Cook Hotel Grand Chancellor

Hotel Class
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
2,994 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Lambton Quay
    7 min walk
  • Popular Location
    Wellington Cable Car (Lambton Quay Station)
    8 min walk
  • Popular Location
    TSB Bank Arena
    8 min walk
  • Airport
    Wellington (WLG-Wellington Intl.)
    17 min drive

Choose dates to view prices

Book online or call:

0508 283 858
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Double Room, 1 King Bed (Lambton)

    Room Amenities

    • Sleeps 2
    More details
  • Twin Room (Lambton)

    Room Amenities

    • Sleeps 3
    More details
  • Executive Double Room

    Room Amenities

    • Sleeps 2
    More details
  • Executive Twin Room

    Room Amenities

    • Sleeps 4
    More details
  • Premium Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Family Studio, 2 Double Beds

    Room Amenities

    • Sleeps 5
    More details
  • Club Studio Suite, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 2
    More details
  • Terrace Room

    Room Amenities

    • Sleeps 4
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • City Suite, 1 Bedroom, Business Lounge Access, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Wellington

In the city center and near a train station, James Cook Hotel Grand Chancellor is in an area with good airport proximity. Old Government Buildings and Civic Square are notable landmarks, and some of the area's activities can be experienced at Interislander Ferry Terminal and Wellington Waterfront. Traveling with kids? Don't miss Wellington Cable Car (Lambton Quay Station), or check out an event or a game at Westpac Stadium. Our guests appreciate the hotel's central and quiet location.

What's nearby

  • Popular Location
    Lambton Quay - 7 min walk
  • Popular Location
    Wellington Cable Car (Lambton Quay Station) - 8 min walk
  • Popular Location
    TSB Bank Arena - 8 min walk
  • Popular Location
    Civic Square - 11 min walk
  • Popular Location
    Carter Observatory - 13 min walk

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 17 min drive

Restaurants

  • Whitbys Restaurant – Restaurant with a bar. Serves breakfast, lunch, and dinner daily.
  • Sojourn Cafe and Bar – Café with a bar. Serves breakfast, lunch, and dinner on select days.

About this property

James Cook Hotel Grand Chancellor

4.5-star family-friendly hotel, walk to Wellington Cable Car (Lambton Quay Station)
This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a coffee shop/café, and a conference center are onsite. All 268 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, refrigerators, and minibars.
James Cook Hotel Grand Chancellor offers 268 air-conditioned accommodations with minibars and complimentary weekday newspapers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
This Wellington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Renovations and closures

The property will be renovating from 01 November 2018 to 31 December 2020 (completion date subject to change). The following areas are affected:
  • Select guestrooms
The following facilities are closed seasonally each year. They will be closed from 25 December to 07 January:
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

Check-in

Check-in between 2 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

The property is renovating its guestrooms until December 2020 (completion date subject to change). For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Pets

  • Pets not allowed (service animals welcome)

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 16 for children (approximately)
  • Valet parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a $100 NZD cash bond must be paid at check-in.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • James Cook Hotel Grand Chancellor Wellington
  • James Cook Hotel Grand Chancellor
  • James Cook Grand Chancellor Wellington
  • James Cook Grand Chancellor
  • James Cook Wellington

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: NZD 30.00 per night
  • Extended parking (surcharge)
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: NZD 32 for adults and NZD 16 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi

Business services

  • Meeting rooms
  • Conference center

Spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Nearby activities

Activities

Where to eat

4.2

Very Good

5 - Excellent
1,213
4 - Good
1,311
3 - Okay
351
2 - Mediocre
84
1 - Poor
35
4.4
Cleanliness
4.3
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Handy clean great service also nicely renovated. Room

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec. 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Staff helpful but bathroom looked like something out of the ark extremely dated with very noisy wooden sliding door that was far too heavy for the purpose tiling broken in places and toilet didn't flush properly. Noisy by motorway. Definitely not worth the money

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Clean, tidy, good overall standard. Valet Parking was available which was very convient. I enjoyed the piano played in the reception area.

Stayed 2 nights in Sep. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

liked location. HELPFUL STAFF dIsliked Main restaurant closed on WEDNESDAY

Stayed 3 nights in Sep. 2019

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