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James Cook Hotel Grand Chancellor

4.5 star property

Photo gallery for James Cook Hotel Grand Chancellor

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Executive Twin Room
Buffet
Exterior
Concierge desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View map
147 The Terrace, Wellington, 6011
  • Place, Te Papa
    ‪11 min walk‬
  • Place, Courtenay Place
    ‪14 min walk‬
  • Place, Sky Stadium
    ‪3 min drive‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(15 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.2 out of 10
Wonderful
(115 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(105 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room

9.4 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room

Terrace Room

8.4 out of 10
Very good
(172 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

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About the area

Wellington

With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.5 km) from Old St Paul's and 0.9 mi (1.5 km) from Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Te Papa - 11 min walk - 1.0 km
  • Cuba Street Mall - 11 min walk - 1.0 km
  • Courtenay Place - 14 min walk - 1.3 km
  • Sky Stadium - 3 min drive - 2.2 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪InterContinental Lounge - ‬4 min walk
  • ‪Collective Coffee Shop & Co - ‬4 min walk
  • ‪Frank's Coffee - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Long Bar on Brandon - ‬5 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with bars and a fitness center
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Stop by the hotel's restaurant, Whitbys Restaurant, for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 4 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 4 and younger eat free breakfast.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for NZD 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Reviews

James Cook Hotel Grand Chancellor Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 833 out of 1613 reviews
Rating 8 - Good. 538 out of 1613 reviews
Rating 6 - Okay. 145 out of 1613 reviews
Rating 4 - Poor. 64 out of 1613 reviews
Rating 2 - Terrible. 33 out of 1613 reviews

Reviews

10/10 Excellent

VICKI

Great stay, nice twin room, quiet, super clean and such a good location. Will be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jul 2025

10/10 Excellent

Domenic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service meal was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great price
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my stay of choice for business in Wellington
Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, amenities
Didnt realise had to park your own car was told on phone when i rang about parking that i would go straight to reception and someone would park car so that confused us breakfast was good room was ok tv wouldnt work after 8 just froze close to lambton
Stayed 1 night in Jul 2025

10/10 Excellent

SC

Stayed 1 night in Jul 2025

4/10 Poor

Graham

Disliked: Property conditions & facilities
Penny pinching charges. Unsafe bathrooms with shower over bath
Stayed 2 nights in Jul 2025

10/10 Excellent

SC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in CBD. Great choices at breakfast buffet. Husband is a vegan - breakfasts were fine but would have liked more options for vegan good at the bar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

MAURICE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Was ok woll be staying elsewhere in future not kid friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, but hotel was clean and tidy, conveniently located and within walking distance for Sky stadium. Staff were all friendly and efficient too.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great breakfast, outlook not so good

Nice room but a bargain price so naf view from room. Great breakfast, very clean, great staff. Shower over bath so not great for us old folks.
Stayed 3 nights in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 2 nights in Jul 2025

10/10 Excellent

A K

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a lift to Lambton Quay. Nice friendly helpful staff. Would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible buffet! Such a great location with great parking. Will 100% stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently the best place to stay in Wellington

I love staying at this hotel. Gorgeous room, outstanding staff, convenient location and parking, perfect amenities, great food and service.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place and will stay here again- have been here 2x and it gets a 5.0 score!
Stayed 1 night in Jul 2025

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking was hard work
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025