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James Cook Hotel Grand Chancellor

Photo gallery for James Cook Hotel Grand Chancellor

Buffet
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception
Deluxe Junior Suite
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Wellington Cable Car
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King

Executive King

Executive King

9.2 out of 10
Wonderful
(141 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(124 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.4 out of 10
Very good
(6 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room

Terrace Room

8.4 out of 10
Very good
(203 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

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About the area

Wellington

With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a short 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.5 km) from Old St Paul's and 0.9 mi (1.5 km) from Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Lambton Quay - 1 min walk - 0.1 km
  • TSB Bank Arena - 5 min walk - 0.4 km
  • Michael Fowler Centre - 8 min walk - 0.7 km
  • Te Papa - 11 min walk - 1.0 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪D4 - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪Whitby’s Restaurant & Piano Bar - ‬1 min walk
  • ‪Two Grey - ‬3 min walk

About this property

James Cook Hotel Grand Chancellor

James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Stop by the hotel's restaurant, Whitbys Restaurant, for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 4 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 4 and younger eat free breakfast.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for NZD 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 947 out of 1740 reviews
Rating 8 - Good. 551 out of 1740 reviews
Rating 6 - Okay. 145 out of 1740 reviews
Rating 4 - Poor. 62 out of 1740 reviews
Rating 2 - Terrible. 35 out of 1740 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Feb 2026

8/10 Good

Anthony, Alton

Liked: Cleanliness, property conditions & facilities
Good points: very well located in city centre, airport buses serve Lambton Quay outside. Plenty of nearby places to eat. Rooms are clean, well sized and bathrooms well appointed. Desk staff helpful and friendly. Indifferent points: quirky room lighting with dimmer controls instead of individual bedside lights. Room cleaning erratic, "please make up room" signs don't confer any priority. Could do with: room safes, leaving valuables with the front desk is very passé. Would stay there again.
Stayed 3 nights in Feb 2026

4/10 Poor

Erin

Stayed 1 night in Feb 2026

2/10 Terrible

Liang

Stayed 1 night in Feb 2026

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room on the 21st floor.
Stayed 1 night in Feb 2026

10/10 Excellent

Justine

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2026

8/10 Good

Tom

Stayed 1 night in Feb 2026

10/10 Excellent

Merran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great central location with a clean tidy room. Parking was additional but close to the hotel reception.
Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth, Wellington

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2025

10/10 Excellent

Mei Wah

Business traveller
Liked: Cleanliness, staff & service, amenities
Location is great. Clean and spacious with great view of the waterfront and city
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very nice cozy room, easy to get arpund
Stayed 1 night in Jan 2026

8/10 Good

Rinosha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and very helpful. Location was close to the waterfront and easy access to local restaurants via Lambton quay. The room was large and great for our family.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were helpful and patient with the questions we had.
Stayed 2 nights in Feb 2026

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a good location. Dining room experience was very nice.
Stayed 1 night in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Great check in staff, clean modern room.
Stayed 1 night in Feb 2026

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, staff were all friendly and parking straightforward
Stayed 2 nights in Feb 2026

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location excellent, staff very friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ewen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot in centre of city.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Another perfect stay. We love this hotel - this time we were in town for a concert. Location is perfect. Staff as always, friendly, helpful and extremely courteous and competent. Excellent amenities, including the club room. Spotless everywhere. Great breakfast. Beautiful decor and comfy bed.
Stayed 1 night in Feb 2026

8/10 Good

Neil

Stayed 3 nights in Feb 2026

8/10 Good

Thilina

Stayed 2 nights in Jan 2026

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff + location was key.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Wild corner room with city and harbour views was somewhat terrifying in the wind and rain…
Stayed 1 night in Feb 2026

10/10 Excellent

Theresa

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good, will definitely stay again 👍
Stayed 1 night in Jan 2026