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Best Western Diamond Bar Hotel & Suites

2.5 star property

Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator
Free daily buffet breakfast
Outdoor pool
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • Place, Steep Canyon Trailhead
    ‪7 min drive‬
  • Place, Disneyland® Resort
    ‪34 min drive‬
  • Place, Disney California Adventure® Park
    ‪34 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪26 min drive‬

Room options

Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

8.0 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Queen Room Freeway Side

  • Sleeps 4

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

King Room Freeway Side

  • Sleeps 2

View all photos for Interior King Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Interior King Room

  • Sleeps 2

View all photos for Interior Two Double Room

Bathroom

Interior Two Double Room

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Walk In Shower, Freeway Side, Wi-Fi, Non-Smoking

  • Sleeps 4

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About the area

Diamond Bar

With a stay at Best Western Diamond Bar Hotel & Suites, you'll be centrally located in Diamond Bar, within a 15-minute drive of Brea Mall and California State University, Fullerton. .This hotel is 3 mi (4.9 km) from California State Polytechnic University, Pomona and 5.2 mi (8.3 km) from Mount San Antonio College.

What's nearby

  • Steep Canyon Trailhead - 7 min drive - 2.6 km
  • Disneyland® Resort - 34 min drive - 32.6 km
  • Disney California Adventure® Park - 34 min drive - 34.1 km
  • Knott's Berry Farm - 35 min drive - 38.5 km
  • Anaheim Convention Center - 35 min drive - 34.8 km

Getting around

  • Walnut Industry Station - 5 min drive
  • San Dimas Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 36 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬5 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Basil And Co. - ‬6 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Best Western Diamond Bar Hotel & Suites offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Best Western Diamond Bar Hotel & Suites. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.99 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 403 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 143 out of 1005 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

angel

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to start off the year
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent 😍😍😍😍😍
Stayed 2 nights in Dec 2025

10/10 Excellent

Cam

Stayed 1 night in Dec 2025

10/10 Excellent

angel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very big room an new appliance. Very good price.
Stayed 2 nights in Dec 2025

6/10 Okay

Enrique

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The Room Condition was good. The Staff were great with lots of experience. But the Breakfast was Horrible.. I will NOT Recommend this hotel,
Stayed 1 night in Dec 2025

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Well it's a motel. But, I was expecting a little more. Pros: 1. Convenience- we were going to the Pomona area, so it is very easy accessible. There are lots of Asian food fusions around. 2. Accessible from freeway, and very easily to find. Cons: 1. we have the Freeway side, so our first night was full of freeway and constructions sound. 2. Bathroom ventilation was super loud. 3. The room itself was clean, however, the sheets and the bedding looked dated and needed to add bleach. 4. Parking lot was sure very dirty. 2. The bathroom
Stayed 4 nights in Dec 2025

10/10 Excellent

Budhi

Stayed 2 nights in Dec 2025

6/10 Okay

Humberto

Stayed 1 night in Dec 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They require upon requests for microwave and tv remote control.
Stayed 1 night in Dec 2025

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was room smelled like dingy and stuffy . Service was horrible. Asked for towels we had to go get them . Towels were small . Noisy from train and freeway. Never again . Couldn’t do early check in .
Stayed 1 night in Dec 2025

2/10 Terrible

Florence

Stayed 2 nights in Dec 2025

10/10 Excellent

yovani

Stayed 1 night in Dec 2025

10/10 Excellent

Estrella

Stayed 1 night in Sep 2025

2/10 Terrible

Autumn

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelt like dirty feet. The bedding had a funky odor. The cleanliness could have been waaay better. It was super loud and lots of movement heard from adjoining rooms. Huge crack underneath door.
Stayed 1 night in Dec 2025

6/10 Okay

Guadalupe F

Liked: Staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Ruben

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Nov 2025

8/10 Good

Wendy K.

Travelled with partner
Liked: Staff & service
I like that the room is newly remodeled with LVP floor and the room size was big. I don't like: the floor in my room was so dirty (dusty). Some part of the floor was sticky, and there was drinking straw on the floor.
Stayed 3 nights in Nov 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Fridge had a lot of mold in it and was not working. They brought up another but I could tell there were mold spores in the room so we had to leave the next day. I'm not sure how to receive a refund as booked through hotels.com. The person checking us in was unreasonably slow - took 10-15 mins to just check in. His English was not good so communication was limited. This simply should not be. We've stayed here before and not had any problems so maybe ownership/management changed in the past 2 years? There is no dresser so I cleared a shelf where the coffeemaker was -- it was caked with dust that I had to clean off in order to put my clothes there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lu

Stayed 1 night in Nov 2025

10/10 Excellent

imad

Stayed 1 night in Nov 2025

10/10 Excellent

Joselyn

Stayed 1 night in Nov 2025

8/10 Good

KEUN MOO

Stayed 1 night in Nov 2025