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Best Western Diamond Bar Hotel & Suites

2.5 star property

Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator
Outdoor pool
Exterior
Free daily buffet breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • Place, Steep Canyon Trailhead
    ‪5 min drive‬
  • Place, Disneyland® Resort
    ‪21 min drive‬
  • Place, Disney California Adventure® Park
    ‪22 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪16 min drive‬

Room options

Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

7.8 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • Sleeps 2
  • 1 King Bed

Two Queen Room Freeway Side

  • Sleeps 4

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

King Room Freeway Side

  • Sleeps 2

View all photos for Interior King Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Interior King Room

  • Sleeps 2

View all photos for Interior Two Double Room

Bathroom

Interior Two Double Room

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Walk In Shower, Freeway Side, Wi-Fi, Non-Smoking

  • Sleeps 4

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Ayres Suites Diamond Bar
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  • Parking included
4.7 out of 5, Exceptional, 1,332 reviews
The price is NZ$267
includes taxes & fees
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Ayres Suites Diamond Bar

About the area

Diamond Bar

With a stay at Best Western Diamond Bar Hotel & Suites, you'll be centrally located in Diamond Bar, within a 15-minute drive of California State University, Fullerton and California State Polytechnic University, Pomona. .This hotel is 14.5 mi (23.4 km) from Ontario Convention Center and 3.6 mi (5.8 km) from Phillips Paw Park.

What's nearby

  • Steep Canyon Trailhead - 5 min drive - 4.9 km
  • Disneyland® Resort - 21 min drive - 34.1 km
  • Disney California Adventure® Park - 22 min drive - 34.5 km
  • Knott's Berry Farm - 23 min drive - 39.2 km
  • Anaheim Convention Center - 23 min drive - 36.7 km

Getting around

  • Walnut Industry Station - 5 min drive
  • San Dimas Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 36 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬5 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Basil And Co. - ‬6 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Hotel in Diamond Bar with an outdoor pool and free breakfast
Best Western Diamond Bar Hotel & Suites offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Best Western Diamond Bar Hotel & Suites. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.99 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 394 out of 1007 reviews
Rating 8 - Good. 237 out of 1007 reviews
Rating 6 - Okay. 144 out of 1007 reviews
Rating 4 - Poor. 93 out of 1007 reviews
Rating 2 - Terrible. 139 out of 1007 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The service was great. The front desk and all the workers were very helpful. It was nice to have the shuttle to the airport.
Stayed 1 night in Nov 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience
Stayed 1 night in Nov 2025

2/10 Terrible

Tania

Stayed 1 night in Oct 2025

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities
Bed make too much noise
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2025

2/10 Terrible

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The manager is very rude.
Stayed 1 night in Nov 2025

10/10 Excellent

Vianey

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, always so spacious love it here
Stayed 2 nights in Oct 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The continental breakfast was good and there was a variety.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
This place is great, the only thing it doesn't have is a microwave in the room, you have to go to the office to use theirs. Staff is good.
Stayed 2 nights in Sep 2025

8/10 Good

Yessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Spacious hotel room.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, amenities
Floor was dirty, spiders inside the towels, hair all over the pillow cases and sheets. I stayed there because it was close to the service for a family member. I would’ve left but there was no time. I’ve never felt so uncomfortable staying alone in a hotel.
Stayed 1 night in Oct 2025

8/10 Good

CHEN

Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Oct 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival a drunk man approached my family and I in a very aggressive manner after the encounter we noticed the front desk as my children were extremely scared to the point they didn’t want to stay at this property we tried to get our money back although the staff was extremely rude showing no empathy towards the situation they said they could not authorize a refund till the next day when the manager was back in office. Extremely dirty rooms don’t waste ur time
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and caring.
Stayed 2 nights in Oct 2025

8/10 Good

How Horng

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Abelardo

Stayed 3 nights in Oct 2025

10/10 Excellent

kui

Stayed 1 night in Oct 2025

8/10 Good

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The staff were nice. The breakfast was good. Only problem was there was a large group below us that were extremely loud until 2 am. Yelling, laughing, slamming doors so hard we could feel it on the second level. While this isn't the staff's fault, there should be some sort of clause that gets signed that allows the staff to enforce quiet hours after 10 pm.
Stayed 1 night in Oct 2025

10/10 Excellent

Alvaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Gillian

Stayed 1 night in Oct 2025

10/10 Excellent

Nilvia

Stayed 1 night in Oct 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
... tv didnt work
Stayed 1 night in Oct 2025

4/10 Poor

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This is a PARTY Hotel…be warned and ask if anyone is having a birthday party. I was able to hear how the neighbors bragged how they had permission from the manager so they should not worry about the noise. After 10 pm you would think they should stop being outside talking and of course slamming doors, but they didn’t. Im sure they are good kids, just there to party and even though I talked to them, it did not help. Neither did management when I complained. Of course they spoke to them but it didn’t work. Even when the cops showed up as soon as the cops left they were back causing noise problems. Things didn’t quiet down until 12:30 am. If I could’ve slept in that would have been nice but I needed to be up at 4. Defiantly not a place to stay if you want quiet and rest. Hopefully they washed down the visit on the sidewalk left by the neighbors of mine
Stayed 1 night in Oct 2025