See all properties
Save

City Center Hotel by Kasa

2.0 star property

Photo gallery for City Center Hotel by Kasa

Exterior detail
Room, 1 King Bed, Mobility Accessible (Self Check-in) | Television
Gym
Lobby sitting area
Room, 1 King Bed (Self Check-in) | Television

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

View map
566 East 3rd Street, Long Beach, CA, 90802
  • Place, Long Beach Convention and Entertainment Center
    ‪12 min walk‬
  • Place, Aquarium of the Pacific
    ‪18 min walk‬
  • Place, Long Beach Cruise Terminal
    ‪5 min drive‬
  • Airport, Long Beach, CA (LGB-Long Beach Municipal)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed (Self Check-in)

Room, 1 King Bed (Self Check-in)

Room, 1 King Bed (Self Check-in)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Self Check-in)

Room, 1 King Bed, Mobility Accessible (Self Check-in)

Room, 1 King Bed, Mobility Accessible (Self Check-in)

  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby

Lumea by the Sea

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.8 out of 5, Exceptional, 912 reviews
Lumea by the Sea

About the area

Long Beach

With a stay at City Center Hotel by Kasa in Long Beach (Downtown Long Beach), you'll be within a 5-minute drive of Long Beach Convention and Entertainment Center and Aquarium of the Pacific. .This hotel is 2.7 mi (4.3 km) from Long Beach Cruise Terminal and 7.3 mi (11.8 km) from World Cruise Center.

What's nearby

  • Long Beach Convention and Entertainment Center - 12 min walk - 1.0 km
  • Aquarium of the Pacific - 18 min walk - 1.6 km
  • Shoreline Village - 2 min drive - 1.5 km
  • Long Beach Cruise Terminal - 5 min drive - 4.1 km
  • RMS Queen Mary - 5 min drive - 4.5 km

Getting around

  • 1st Street Station - 7 min walk
  • Commerce Station - 24 min drive
  • Long Beach Municipal Airport (LGB) - 27 min drive

Restaurants

  • ‪Kimu Sushi - ‬4 min walk
  • ‪Zuzu’s - ‬5 min walk
  • ‪Kin Long Beach Kitchen - ‬5 min walk
  • ‪Roscoe's House of Chicken 'n Waffles - ‬5 min walk
  • ‪Sushi Mafia - ‬3 min walk

About this property

City Center Hotel by Kasa

Hotel with an outdoor pool, near Aquarium of the Pacific
City Center Hotel by Kasa offers 49 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. 50-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 49 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
Enjoy a satisfying meal at Olive & Rose serving guests of City Center Hotel by Kasa.
The front desk is staffed during limited hours.
Olive & Rose - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • Olive & Rose

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number BU22409355

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

City Center Hotel by Kasa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 177 reviews
Rating 8 - Good. 31 out of 177 reviews
Rating 6 - Okay. 11 out of 177 reviews
Rating 4 - Poor. 3 out of 177 reviews
Rating 2 - Terrible. 8 out of 177 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else
Stayed 3 nights in Jun 2025

2/10 Terrible

Gia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

They cancelled my reservation last minute and I still have not received my refund
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness
I chose this hotel because I wanted to be near the beach without spending a fortune. But I found out in reality I paid just as much as the people who are right by the beach in the nicer hotels. This is OK it’s a nice place but the neighborhood is a little dicey. It’s right at the edge of the good part of town and the bad part of town. In general, the closer you are to the ocean the better the neighborhood this is third Street and it’s a little bit out there and there are some pretty scary characters about. Do not go out after dark. The room itself was fine but there’s a pool that no one swims in and they have the music going all day and for me listening to the Basco boom boom boom is a real turn off. They have a very nice restaurant there lots of young hip clientele. So the property itself is decent, but the neighborhood is a little scary and the building itself is kind of average. If you’re on the fence, I would kind of steer away from this so unless there’s no other option. It’s fine but a little far from the beach.
Stayed 4 nights in Mar 2025

8/10 Good

melanie, Plano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, cute decor. Comfy bed. We liked sitting in the courtyard by the pool having coffee in the morning. Nice landscaping. No parking on site, but with a little luck you figure out street parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean facility. Young lady at the desk was incredibly helpful and extremely friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
This location was central to stores I needed and the neighborhood was quiet
Stayed 3 nights in Jun 2025

6/10 Okay

Brianna

Stayed 1 night in Jun 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at Sonder city center it was so close walking distance to whatever you wanted friendly staff clean comfortable room however don’t expect to have your room cleaned or trash collected unless you pay an additional fee for housekeeping Surprise but really cool place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms, very clean and private
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent that's what sold me
Stayed 13 nights in May 2025

10/10 Excellent

Susan

Stayed 2 nights in Jun 2025

10/10 Excellent

colin

Liked: Cleanliness, amenities, property conditions & facilities
Perfect accommodations
Stayed 4 nights in Jun 2025

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hoops you need to jump through at the beginning before being provided your code due to the “contactless stay” is super annoying. Upon our arrival, I was having issues with the app and had to keep finding my reservation number and re-logging in. There was a pleasant young woman at the desk who helped us. It also isn’t clear in the app that you can request an earlier check in time (4pm is pretty late IMO) so we stowed our belongings in a locker until 4pm. If no lockers had been available, I’m not sure what we would have done. The hotel set up and room itself was comfortable and the location is super walkable. Some of the front desk people weren’t very friendly at all and would barely look at you. The keypad on the outside of the building is very hard to see at night, and though someone at the desk could have just pushed the button to let us in, they didn’t on several occasions. We tried to eat at the restaurant on site but didn’t have reservations, so had a few things off the limited menu in the courtyard with lackluster service. We requested a later noon check out which was nice, but then they accidentally checked us out at 11 so had to let us back in to our room. We stayed 3 nights and for what I spent I’d expect way better customer service & would just prefer a regular check in process + interaction with people at the desk. Feels more like a wannabe Airbnb than a $300+/night hotel brand honestly. Not sure I’d stay again unless I didn’t have other options.
Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here while in town for a music festival. The room was cute, and very clean. A mini fridge would have been cool but I have no complaints about the room. Book a spot at a parking garage nearby in advance on Spot Hero. This saved me a lot of trouble. It was a quick walk for me. My only qualm with this place was the customer service. I checked in around 4, the gentleman working the desk was not rude but also not very warm. He was also on what seemed like a meeting I could hear while I was checking in. Thought that was a bit unprofessional. I asked him which staircase was closest to my room (for obvious reasons! I have luggage)..and he responded with a tone like I was kind of an idiot for asking. “There’s stairs in each corner” okay great, I know that. that wasn’t what I asked. Another woman in the lobby thankfully told me which staircase. I was in a hurry but wanted to grab a drink from the bar to take to my room while I got changed. I had my stuff still in my arms but it was literally just a large tote bag. The woman server in the restaurant looked at me like I didn’t belong there and approached me. I kindly asked if I was able to take a drink to the room from the bar, she looked somewhat appalled I asked this??? And once again looked me up and down with judgement in her face and told me in a very flat zero percent friendly way that I could but it would have to be in a plastic cup. Okay? That’s what I expected.. The bartender wasn’t really friendly at all either.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall great experience. Very clean room, comfy bed. Nice property, well kept. The only drawback no onsite parking provided. I would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Penelope

Stayed 1 night in Jun 2025

8/10 Good

Jackie

It’s definitely different from regular hotels.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jun 2025

2/10 Terrible

Kimberly

Stayed 5 nights in Jun 2025

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding location, value and amenities

Sonder is incredible value given its location and amenities. Centered just a few blocks from downtown Long Beach, Sonder includes fine dining helmed by a Michelin-star chef, lots of attractive outdoor seating, great room amenities -- very comfortable bed, lots of coffee pods, plenty of towels -- all for a price that makes it one of the cheapest hotels in the area! The staff was so welcoming and friendly. They remember you and always wish you a good day. I stayed here for the first time for 8 days between May and June, and I was so impressed. I will definitely be coming back when I return to Long Beach in September.
Stayed 8 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

brandon

Stayed 2 nights in Jun 2025