Holiday Inn Express & Suites Louisville Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Louisville Downtown by IHG

Exterior
Property amenity
Lobby
Exterior
1 bedroom, premium bedding, down duvets, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
800 W Market St, Louisville, KY, 40202
  • Louisville Slugger Museum
    ‪3 min walk‬
  • Kentucky International Convention Center
    ‪9 min walk‬
  • KFC Yum Center
    ‪11 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

Standard Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Louisville

A stay at Holiday Inn Express & Suites Louisville Downtown by IHG places you in the heart of Louisville, within a 5-minute walk of Louisville Slugger Museum and Frazier International History Museum. .This hotel is 0.5 mi (0.7 km) from Evan Williams Bourbon Experience and 0.5 mi (0.8 km) from Fourth Street Live!.

What's nearby

  • Louisville Slugger Museum - 3 min walk - 0.3 km
  • Fourth Street Live! - 9 min walk - 0.8 km
  • Kentucky International Convention Center - 9 min walk - 0.8 km
  • KFC Yum Center - 11 min walk - 1.0 km
  • Louisville Palace - 15 min walk - 1.3 km

Getting around

  • Louisville Intl. Airport (SDF) - 12 min drive

Restaurants

  • ‪Thelma's Deli - ‬11 min walk
  • ‪Swizzle Dinner & Drinks - ‬11 min walk
  • ‪Shippingport Brewing - ‬10 min walk
  • ‪Evan Williams Bourbon Experience - ‬6 min walk
  • ‪Jockey Silks Bourbon Bar - ‬11 min walk

About this property

Holiday Inn Express & Suites Louisville Downtown by IHG

Hotel with free breakfast, steps from Louisville Slugger Museum
Holiday Inn Express & Suites Louisville Downtown by IHG offers 145 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 21 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 21 per day (50 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Suites Louisville Downtown by IHG
Holiday Inn Express Suites Louisville Downtown an IHG Hotel
Holiday Inn Express & Suites Louisville Downtown by IHG Hotel

Holiday Inn Express & Suites Louisville Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 918 out of 1473 reviews
Rating 8 - Good. 325 out of 1473 reviews
Rating 6 - Okay. 112 out of 1473 reviews
Rating 4 - Poor. 56 out of 1473 reviews
Rating 2 - Terrible. 62 out of 1473 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sorana, Toronto

Liked: Cleanliness, staff & service
Ok-ish, not mind blowing. Beds were comfortable, sink and shower tub clogged. Breakfast could be slightly better.
Stayed 1 night in Mar 2025

8/10 Good

Venita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dead bolt did not lock on my room door
Stayed 1 night in Mar 2025

2/10 Terrible

Cort

Travelled with partner
Disliked: Staff & service
Over charged. Booking was made in January for a stay in March. The hotel then over charged me by $58 for the stay. Seems dishonest to make a reservation at one rate then overcharge when the guest stays at the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Suad

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities

Not For Families With Teens

Nice hotel but won't be staying at one again as i prefer 2 separate rooms for a family stay. Breakfast closed at 9 which seemed early and was for my teens.
Stayed 1 night in Mar 2025

2/10 Terrible

kenya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Julianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and comfy

The woman at the front desk when we checked in was incredibly helpful as we have never been to the area. She helped with advice for parking and where to walk and not walk after dark. So kind.
Stayed 1 night in Mar 2025

2/10 Terrible

Carlos

Stayed 1 night in Mar 2025

8/10 Good

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Minerva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Mar 2025

6/10 Okay

rick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The way that Expedia described the room that I wanted to reserve was misleading. I wanted a King room, and that is what i thought I was reserving. When I arrived at the hotel I was given a double with two Queen beds. It turns out that the King bed was an “option” but it was not guaranteed. Be careful, and read all of the fine print.
Stayed 3 nights in Mar 2025

10/10 Excellent

Africa

Liked: Property conditions & facilities
Everything was excellent
Stayed 1 night in Mar 2025

8/10 Good

Jada

Travelled with partner
Liked: Cleanliness, staff & service
Enjoyed my stay at this hotel!
Stayed 2 nights in Mar 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service checking in. Had a room that smelled like smoke. Quickly resolved. Very nice rooms. Parking right next door.
Stayed 1 night in Mar 2025

6/10 Okay

Elbert

Travelled with group
Disliked: Property conditions & facilities
The room smelt of smoke and made the attendant aware of this and they did listen and was concerned about it. The service was excellent and the breakfast was good overall not bad but a shuttle service would have been nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Malik

Stayed 1 night in Mar 2025

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels is walking distance from the distilleries,restaurants and shopping
Stayed 2 nights in Mar 2025

10/10 Excellent

Dakota

Stayed 1 night in Feb 2025

8/10 Good

Cornelya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, lobby smelled like weed. Glad parking was adjacent to hotel.
Stayed 1 night in Feb 2025

8/10 Good

Edward

Travelled with family
Disliked: Staff & service

Rude

Everything was nice except the lady at the front desk was short she did not want to be there.
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

DaVonna

Liked: Cleanliness, staff & service
Parking should be closer, overall great hotel!
Stayed 1 night in Mar 2025

6/10 Okay

amalesh

Stayed 5 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2025