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Quality Inn & Suites University/Airport

2.5 star property

Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Laundry room
Fridge, microwave, stovetop, coffee/tea maker
Indoor pool
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Gym
  • Parking included

Explore the area

View map
311 E Gaulbert Ave, Louisville, KY, 40208
  • Place, University of Louisville
    ‪3 min walk‬
  • Place, Kentucky Exposition Center
    ‪3 min drive‬
  • Place, Churchill Downs
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Louisville

Located in Louisville (Old Louisville), Quality Inn & Suites University/Airport is within a 5-minute walk of University of Louisville and within a 5-minute drive of Churchill Downs. .This hotel is 2.4 mi (3.9 km) from Kentucky Kingdom and 2.6 mi (4.1 km) from Fourth Street Live!.

What's nearby

  • University of Louisville - 3 min walk - 0.3 km
  • Kentucky International Convention Center - 3 min drive - 3.7 km
  • Kentucky Exposition Center - 3 min drive - 3.7 km
  • KFC Yum Center - 4 min drive - 4.4 km
  • Churchill Downs - 4 min drive - 3.4 km

Getting around

  • Louisville Intl. Airport (SDF) - 5 min drive

Restaurants

  • ‪Taco Bell - ‬9 min walk
  • ‪Circle K - ‬3 min walk
  • ‪The Tavern - ‬16 min walk
  • ‪The Service Station - ‬10 min walk
  • ‪Chick-fil-A - ‬16 min walk

About this property

Quality Inn & Suites University/Airport

Hotel with free breakfast, 4-minute walk to University of Louisville
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 87 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Louisville? This hotel has 180 square feet (16 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 180 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 12 to February 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 274 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 155 out of 1002 reviews
Rating 2 - Terrible. 116 out of 1002 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating we absolutely enjoyed our stay and will definitely be back!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was pretty comfortable and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Luis

Stayed 5 nights in Jul 2025

4/10 Poor

Bruce

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was hard to drive to the hotel and it's in a rundown area of town. There was a massage bathtub but the area around the jets looked disgusting. The breakfast was good in a nice room on the third floor.
Stayed 1 night in Jul 2025

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two stars.....

Jeremy is excellent hotel staff. Breakfast staff and food excellent. Gym is non functional, broken equipment and broken glass. Gym needs a camera for safety. Outside is unkept and dirty. Service technician work is dirty. Handicapped parking often used by staff with out placard. Overall it needs proactive care so residents also take care of property. An abandoned suv with flat tire left on property for two weeks.
Stayed 8 nights in Jul 2025

4/10 Poor

Christopher

Business traveller, Travelled with group
Disliked: Amenities
It sucked
Stayed 1 night in Jul 2025

8/10 Good

jaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager and the staffs were friendly, easy to approach.
Stayed 5 nights in Jul 2025

6/10 Okay

Durand

Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was wet. Internet doesn't stay connected.
Stayed 5 nights in Jul 2025

6/10 Okay

Jaquan

Stayed 1 night in Jul 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good about this place was that I got refunded. We had to suck it up and stay one night. I hope this review helps someone else because the other reviews were false.
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lindsey

Liked: Staff & service, property conditions & facilities
Hotel was safe and secure, but it is directly off of the interstate ramp ,and across from the hotel there is a homeless camp. In the parking lot while unloading the car we came a crossed a use needle thank God it was capped.
Stayed 1 night in Jul 2025

8/10 Good

Isabella

Travelled with group
It was fine. A place to sleep. The room itself was clean I didn’t notice anything. The hotel itself was dirty. There were a lot of homeless people present outside of the hotel, across the street. I saw a man sleeping outside when I first arrived.
Stayed 2 nights in Jul 2025

6/10 Okay

Wayne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel staff was great building needs updating rooms were clean but a lot of homeless and drug activity so if you stay strapped up the police are terrible and don't do much
Stayed 4 nights in Jul 2025

10/10 Excellent

JAZ

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Warren

Liked: Cleanliness
Remote control didn’t work
Stayed 2 nights in Jul 2025

4/10 Poor

Adam

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Bad for families

Not a great place for a family. Nothing against the staff or facility. It just attracted to many homeless people and drug addicts. The facility is next door to a homeless shelter and they are free do anything to they want outside of the hotel.
Stayed 3 nights in Jul 2025

2/10 Terrible

William

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Random people roaming around the parking lot, homeless camp across the street the elevator broke didn’t get new towels had to go to the front desk room smelled like dirty mop water.
Stayed 2 nights in Jul 2025

8/10 Good

Aja

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine but across the street was very questionable!
Stayed 3 nights in Jul 2025

4/10 Poor

Alicia

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t recommend.

Advertised that they cleaned the rooms every 3 days during a stay, we were there a week and housekeeping never came. Never got clean towels, never had the trash picked up. Asked for sheets and a blanket for the pullout couch and they said they didn’t have any. Pool didn’t seem clean, and the paint and floor were peeling a lot. Halls and rooms smelled like smoke even though it’s a non smoking hotel. Renovations needed. Right next door homeless people were sleeping outside of the hotel adjacent to this one.
Stayed 6 nights in Jul 2025

6/10 Okay

Mladen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

OK hotel

The best thing about this hotel is the waffle maker at the kitchen where they serve complimentary breakfast every morning. Other than that, it’s a really old place and it’s suited for out of state workers.
Stayed 3 nights in Jul 2025

8/10 Good

DeLisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Tahira, Bloomfield

Travelled with family, Business traveller
Disliked: Amenities
As soon as we pulled up to the hotel, there was 3 cop cars and a girl sitting on the sidewalk. Not a good start. Front desk person was nice. Go to the room and it's not what was presented on Expedia. The room smelled like a pack of Newports. In the picture, there were 2 tables, there was only one table and an open space. Both myself and my husband required desks because we needed to work. Husband got creative and had to use the iron board for workstation. The shower head was terrible, it had Zero pressure and temperature was impossible. Everything in the bathroom is outdated including the room. The carpets are filthy. The positives-the pool is nice, breakfast is decent and the bed is comfortable. The proximity to Kentucky Expo is perfect but the area is sketchy. As the front desk informed us, there is lots of homeless in the area. Proceed with caution. I would not recommend this place.
Stayed 4 nights in Jul 2025

2/10 Terrible

jessica

Travelled with group
Disliked: Cleanliness

Requesting refund

I never request refund but who do i need to talk to about requesting a refund for my 2 rooms?!?! This stay was horrible. Tub jets were FILTHY in both rooms, crumbs were on the floor in 1 room, goldfish and what looked like a blood stain were in the carpet of the other room,some hairs on the toilet seat, as well as a bunch of disgusting looking white stains in the couch cushion so luckily we didnt even utilize the sofa bed. We didnt even notice these things until this morning, as we got in to our rooms very late in the night and were exhausted so we just laid down and went to sleep.
Stayed 1 night in Jul 2025