MCM Eleganté Hotel & Suites

3.5 star property

Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Interior
Interior
Breakfast, lunch, dinner served; American cuisine
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Lake Alan Henry
    ‪10 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(102 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(42 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the area

Lubbock

With a stay at MCM Eleganté Hotel & Suites, you'll be centrally located in Lubbock, within a 5-minute drive of Texas Tech University and Lubbock Memorial Civic Center. .This hotel is 0.4 mi (0.6 km) from Fresenius Medical Care at Lubbock Heart Hosptial and 0.6 mi (1 km) from Louise Hopkins Underwood Center for the Arts.

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.3 km
  • Lake Alan Henry - 10 min walk - 0.9 km
  • Buddy Holly Center - 19 min walk - 1.6 km
  • Jones AT&T Stadium - 2 min drive - 3.4 km
  • Texas Tech University - 4 min drive - 2.3 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Paint Rock Coffee Co. - ‬11 min walk
  • ‪BierHaus Lubbock - ‬13 min walk
  • ‪Two Docs Brewing - ‬14 min walk

About this property

MCM Eleganté Hotel & Suites

Hotel with free parking, near Texas Tech University
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 293 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Stop by Rustler Cafe for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 641 out of 1142 reviews
Rating 8 - Good. 238 out of 1142 reviews
Rating 6 - Okay. 141 out of 1142 reviews
Rating 4 - Poor. 65 out of 1142 reviews
Rating 2 - Terrible. 57 out of 1142 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was for one night only. Front desk staff to breakfast staff went out of their way to accommodate any requests. Beds were very comfortable and room was quiet. Would definitely recommend.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
the staff were very friendly and courtious
Stayed 1 night in Oct 2025

10/10 Excellent

Earl

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service
Shuttles to and from the game was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

russell

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was decent overall — comfortable bed, good location, and friendly front desk staff. However, the cleaning between nights was disappointing. The room wasn’t refreshed properly, and it seemed like housekeeping rushed through. With better attention to cleanliness during multi-night stays, this could be a much better experience.
Stayed 2 nights in Oct 2025

6/10 Okay

Sean

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in Lubbock near campus! Excellent hot breakfast with a lot of variety. Friendly staff. They do have airport shuttle, but we didn’t need it. Restaurant with a desirable menu. Bar area with nice seating. The rooms were comfortable. Small bathrooms, but it was nice to have the sink outside of the shower room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Weldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean nice and convenient shuttle to Stadium.
Stayed 1 night in Oct 2025

6/10 Okay

Paul, McKinney

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

6/10 Okay

Yvonne

Travelled with partner
Liked: Staff & service, amenities
If you're a Christian Nationalist, this is the place for you! 10 Commandments etched in stone next to the front door. Very friendly front desk, lobby and dining room were lovely, breakfast was healthy and well kept, beds were comfortable, bathroom was built for short people and a little run down.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except the bathrooms appeared to be older and needed updating.
Stayed 1 night in Oct 2025

6/10 Okay

Steve

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never again
Stayed 4 nights in Oct 2025

10/10 Excellent

Monica

Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Noami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast was delicious. We loved our stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica, Round Rock

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at Elegante before but this is the first time we brought our dogs with us. I like how spacious the suites are and we (dogs included) had a great time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2025

4/10 Poor

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One positive our evening check in person was nice. Now for the reality. The bed had stains on it, stains on the walls, shower and bathroom were dirty. Went to breakfast during specified hours and the waffle and omelet bar was closed. I was yelled at for not having our breakfast tickets when no one else was asked for theirs that came in with us or after us. She was so loud that everyone in the room stopped eating to watch. When we checked out we were not asked about our stay at all.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms. Great experience. Will stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accomodating.
Stayed 1 night in Oct 2025