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MCM Eleganté Hotel & Suites

3.5 star property

Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Property preview
Breakfast, lunch, dinner served; American cuisine
Interior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

View map
801 Avenue Q, Lubbock, TX, 79401
  • Buddy Holly Center
    ‪19 min walk‬
  • Jones AT&T Stadium
    ‪2 min drive‬
  • Texas Tech University
    ‪3 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(39 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(90 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Lubbock

With a stay at MCM Eleganté Hotel & Suites, you'll be centrally located in Lubbock, within a 5-minute drive of Texas Tech University and Lubbock Memorial Civic Center. .This hotel is 0.4 mi (0.6 km) from Fresenius Medical Care at Lubbock Heart Hosptial and 0.6 mi (1 km) from Louise Hopkins Underwood Center for the Arts.

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.3 km
  • Buddy Holly Center - 19 min walk - 1.6 km
  • Jones AT&T Stadium - 2 min drive - 3.4 km
  • Texas Tech University - 3 min drive - 3.0 km
  • University Medical Center - 3 min drive - 4.5 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Bier Haus - ‬12 min walk
  • ‪Two Docs Brewing - ‬14 min walk
  • ‪Monomyth Coffee - ‬13 min walk

About this property

MCM Eleganté Hotel & Suites

Hotel with free breakfast, near Texas Tech University
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 293 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Stop by Rustler Cafe for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1013 reviews
Rating 8 - Good. 223 out of 1013 reviews
Rating 6 - Okay. 120 out of 1013 reviews
Rating 4 - Poor. 58 out of 1013 reviews
Rating 2 - Terrible. 55 out of 1013 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
I had a issue with my room. They were quick to fix the issue and put me in a new room. Breakfast was excellent also.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent! We got two free adult beverages per night and free breakfast! Will stay here again!
Stayed 3 nights in Jun 2025

4/10 Poor

Paul, Lucas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
1. The lady who checked us in was nice. 2. The room was clean when we moved in, but little to no cleaning occurred during our stay. 3. The room is worn out and needs to be updated... the same can be said for the entire hotel. 4. The breakfast was utterly inedible. I am no stranger to hotel food, but this was so bad I thought I would be ill if I ate any more than the few bites I tried. However, the coffee was okay. All-in-all, not the value I had hoped for, and I will not be rebooking here.
Stayed 3 nights in Jun 2025

8/10 Good

anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property...good breakfast an friendly people...
Stayed 1 night in Jun 2025

4/10 Poor

Jose

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was old, dirty, and in poor condition. The first room smelled like cigarette smoke. Honestly, it was not the best experience.
Stayed 2 nights in Jun 2025

2/10 Terrible

Stephanie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was worse than I expected. The hotel itself is rundown. It is not maintained, rather kept together with bandaids. Our room was dirty, with stains on the wall and smelled of cigarettes. There was no door on what should have been the closet, literally off the hinges (still on the wall). There was a strange man who asked to help with our bags. He came out of nowhere and still lingered around our door and vehicle after we got to our room. My party and I did not feel safe so we left w/o requesting a refund.
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bed was comfortable. Staff was friendly. Food at breakfast buffet was not that great, but the made to order breakfast was good!
Stayed 2 nights in Jun 2025

6/10 Okay

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities
decor is dated, pillows are very small and soft. If you need larger or more firm, bring your own
Stayed 1 night in Jun 2025

10/10 Excellent

Marina, Wink

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to anyone wanting a great nights rest.
Stayed 1 night in Jun 2025

4/10 Poor

Crystal

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dezaray

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming. Breakfast was excellent with the customized omelettes.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Galja

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is very old, but it's comfortable. Some wall sockets didn't work and the room overall could use an upgrade. Breakfast was pretty good.
Stayed 1 night in Jun 2025

10/10 Excellent

Chet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and managers hour at night
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and friendly staff
Stayed 2 nights in Jun 2025

2/10 Terrible

Joshua

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Hotel was great, staff was super friendly. We’ll definitely be back!
Stayed 2 nights in May 2025

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2025

10/10 Excellent

vince

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a good time.
Stayed 2 nights in May 2025

6/10 Okay

Robert

Travelled with group
Liked: Amenities, property conditions & facilities
Front desk could be a little more helpful
Stayed 1 night in May 2025