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Hotel Alpina

3.0 star property

Photo gallery for Hotel Alpina

Front of property
Quadruple Room
Point of interest
City view
Premium bedding, in-room safe, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View map
Frankenstrasse 6, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Design Double Room

Deluxe Design Double Room

Deluxe Design Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Basic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hotel Monopol
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 705 reviews
The price is NZ$457
includes taxes & fees
12 Jan - 13 Jan 2026
Hotel Monopol

About the area

Lucerne

A stay at Hotel Alpina places you in the heart of Lucerne, within a 5-minute walk of KKL Lucerne and Chapel Bridge. .This hotel is 0.3 mi (0.5 km) from Jesuit Church and 0.9 mi (1.5 km) from Lion Monument.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Jesuit Church - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Chateau Guetsch - 15 min walk - 1.2 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 59 min drive

Restaurants

  • ‪Heini - ‬4 min walk
  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Alpina

Hotel with a restaurant, 4-minute walk to KKL Lucerne
Hotel Alpina offers 35 accommodations with safes and hair dryers. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and shopping on site.
At Hotel Alpina, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Alpina has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 1 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Hotel Monopol, located next door.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Reviews

Hotel Alpina Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 138 out of 457 reviews
Rating 8 - Good. 189 out of 457 reviews
Rating 6 - Okay. 83 out of 457 reviews
Rating 4 - Poor. 23 out of 457 reviews
Rating 2 - Terrible. 24 out of 457 reviews

Reviews

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

BALASUNDARRAJ

Travelled with family
Disliked: Staff & service, amenities
Terrible service, unsafe furniture, un attentive staff and expedia did nothing about it. Bed was faked as a king; with a double twin beds separated in the middle and stuffed with pillows mattress pad on top and wallah it's a king. Ridiculous. one side of the bed was sticking out of the cot, the middle was too squishy with pillows hence, leaving us only about 2 feet of the twin bed to sleep on. there was no AC so a huge air cooler was kept in the bed side making it impossible to get in and out of bed. The cooler had a big pipe running out the window for drainage so we could not close the curtains. Overall expedia is loosing standards.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.
Stayed 5 nights in Aug 2025

8/10 Good

Timothy, Rockford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Late night loud street noise. No air conditioning.
Stayed 2 nights in Sep 2025

6/10 Okay

RAGHUNANDAN, Middleton

Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Susan

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff service.
Stayed 2 nights in Aug 2025

8/10 Good

Abby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, booked the quadruple room, was spacious for European standards.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Doug

Travelled with partner
Disliked: Amenities, property conditions & facilities
Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.
Mt Pilatus from balcony
Stayed 5 nights in Aug 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here, except that we were in the heat of summer. It has no air conditioning but they do provide a fan for each side of the bed. Its a great area and everything we needed was within walking distance. I would stay here again if I were not travelling in summer.
Stayed 3 nights in Aug 2025

4/10 Poor

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want to sleep do not stay here!

Hotel Alpina is in a fantastic location—just steps from the train station, which made getting around incredibly convenient. The hotel itself is clean, charming, and the staff were welcoming and friendly throughout our stay. However, there is one major issue that would keep me from staying here again: the noise. There is a bar called Franky’s located directly beneath the hotel, and unfortunately, the noise from its patrons at night is overwhelming. When we entered the room and saw both earplugs and headphones laid out on the bedside table, we had a feeling it might be a problem—and it definitely was. The noise was so obnoxiously loud we couldn’t sleep at all. To make matters worse, the rooms have no air conditioning. While a small fan and what appeared to be a portable A/C unit were provided, the portable unit did not work, and the fan offered little relief. With no way to close the windows without overheating, the full brunt of the street noise came right in. It’s really unfortunate because the location is excellent and the staff are lovely. If you’re staying on a Sunday night (when Franky’s is closed), you might have a different experience. But personally, I would not stay here again due to the lack of sleep caused by the extreme noise.
Stayed 2 nights in Aug 2025

8/10 Good

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older and does not have great air conditioning, but they do have floor fans in the room that were on when we arrived. We were on the 5th floor, so it's helpful that they have a lift/elevator. It is small but does the trick with luggage. If a top priority is distance to the train station, this one is a good option.
Stayed 1 night in Jul 2025

8/10 Good

Bijaya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.close to train station. Close to attractions.
Stayed 2 nights in Jun 2025

4/10 Poor

Kim

Travelled with partner
Disliked: Amenities
Old building with no charm. No air conditioning, it was stuffy and warm. Room did not feel clean or sanitized from the previous customers.
Stayed 2 nights in Jul 2025

6/10 Okay

Ginette

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Cet hotel est reconnu pour être bruyante à cause des restaurant et bar autour...Donc, l'hotel nous fourni des bouchons pour les oreilles et des écouteurs pour mettre sur notre tête....LOL, mais nous n'avons pas eu à les utiliser.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susanne, Milperra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alpina is in a great location very close to Lucerne Main train station. Located in the heritage district, this hotel has character. We stayed for 3 nights. Evenings were a little noisy but that didn't worry us too much. The Las, I'm sorry I cannot remember your name, who was on the front desk was an absolute delight. She was always happy to see us on our return each day from adventuring into the alps. Hotel Alpina became our home away from home. On our second day we requested another fan for our room, and it was replaced immediately. I recommend Hotel Alpina and would certainly stay again.
Stayed 3 nights in Jun 2025

8/10 Good

Donna, Green Bay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location but no air conditioning made sleeping very uncomfortable. Fans nice but not very effective.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

This is an amazing central location in old Luzerne, perfect for Lake, trains, buses, central to restaurants and walks and with a view of Pilatus. Supermarket near by aswell. However, it can be noisy at night and no air conditioning due to historic building. Good value for money overall. The hotel's location outweighed the negatives.
Stayed 4 nights in Jun 2025

10/10 Excellent

JackieRyanMK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train and central Luzern. Nice clean rooms
Stayed 1 night in Jun 2025

6/10 Okay

Rodiana, Naples

Travelled with family
Liked: Cleanliness, amenities
NO AC!!! Be aware that this hotel has no AC. Typically the town of Lucerne has mild weather but we ended there when it was 90* and without AC it was hard to breathe and sleep. Besides that the hotel is near everything and very convenient to walk around.
Stayed 1 night in Jun 2025

2/10 Terrible

Yuvraj

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at All Costs – Deceptive Staff, Miserable Stay Hotel Alpina was one of the worst hotel experiences I’ve ever had. The front desk staff outright lies to your face — claiming someone is “inspecting the room” just to avoid letting you in before the 3 PM check-in, even when the room is clearly ready. Zero flexibility, zero hospitality. The room itself? Tiny, claustrophobic, and stifling — there’s no air conditioning, and the space is barely livable. The bathroom is so cramped that two people can’t even brush their teeth at the same time. It’s like staying in a closet. The elevator fits one person with a bag (barely), and the hotel is located on an incredibly noisy street where people yell and fight well into the night. It feels like a total ghetto. Do not be fooled by any photos or reviews — stay far away from this place. I wouldn’t recommend this hotel to anyone, not even for one night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location Large room with balcony
Stayed 3 nights in Jun 2025

10/10 Excellent

Gin

Stayed 2 nights in Jun 2025