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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Restaurant
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(78 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Single Bed

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The price is NZ$123
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4 Jan - 5 Jan 2026
Holiday Inn Portsmouth by IHG

About the area

Portsmouth

When you stay at Holiday Inn Express Portsmouth - Gunwharf Quays by IHG in Portsmouth, you'll be near the beach, just steps from Gunwharf Quays and 9 minutes by foot from Portsmouth Historic Dockyard. .This hotel is 2 mi (3.3 km) from Portsmouth International Port and 0.2 mi (0.4 km) from Spinnaker Tower.

What's nearby

  • Gunwharf Quays - 1 min walk - 0.0 km
  • University of Portsmouth - 4 min walk - 0.4 km
  • Mary Rose Museum - 6 min walk - 0.6 km
  • Portsmouth Historic Dockyard - 9 min walk - 0.8 km
  • Portsmouth Guildhall - 10 min walk - 0.9 km

Getting around

  • Portsmouth Harbour Station - 5 min walk
  • Southampton (SOU) - 41 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪Nando's - ‬3 min walk
  • ‪Brasserie Blanc Portsmouth - ‬1 min walk
  • ‪Chiquito - ‬3 min walk
  • ‪Cosy Club - ‬5 min walk

About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Hotel with free breakfast, steps from Gunwharf Quays
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 130 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Portsmouth? This hotel has 743 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 2 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth Gunwharf Quays an IHG Hotel
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

jarrett

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

No AC - rooms are very hot

The AC was out in the hotel. That was not told to us at check in. After a very uncomfortable nights rest, we ask for maintenance to come check our AC. We were told that it is out across the hotel & we should have been told at check in. Based on the conversation, I believe the AC has been out for a while. We were told we could open the window but that did not help at all. When we ask about a partial refund we were told to reach out to hotels.com. We also asked about checking out to find a hotel with AC but we were told that we could not get a refund. To say that the hotel has AC when it is broken is false advertising. It is a convenient location for shops & restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Albert

Stayed 2 nights in Sep 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very central the the shops and restaurants. The staff were all very friendly and couldn't do enough for you.
Stayed 3 nights in Sep 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Niall

Stayed 1 night in May 2025

8/10 Good

J

Stayed 1 night in Sep 2025

6/10 Okay

Graham

Travelled with partner
Liked: Staff & service
Staff friendly and helpful Room ok bathroom very tired needs attention, bed ok not that comfy. For a night stop it did the job breakfast was good
Stayed 1 night in Sep 2025

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service
Perfectly fine stay, great location. Room was fine, bathroom was fine. Everything was clean except for the glasses at the Bar. Breakfast was good, but the dining area is too small for number of rooms.
Stayed 1 night in Sep 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shockingly disappointed

The location of the hotel is excellent for shopping. However, the hotel itself is disappointing. One room had 5p on floor showing the lack of cleaning and toilet bowl was unclean. The view from the window was of bins and the AC wasn’t working so we were given a filthy fan as a substitute measure. The breakfast time was so busy we couldn’t find a seat for all 4 of us, we’d purchased two rooms for two couples. The breakfast was okay but cheap ingredients and seemed staff could not keep up with service. The worst part was the bed was so small, soft and lumpy. None of us slept well. We frequently stay in hotels and they are often at the higher end, yet the cost of this we would have expected at the very least comfort and cleanliness.
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Comfortable, friendly stay.

We stayed here as our son started Uni this weekend it was therefore very convenient. Location great and lovely view of spiniker tower lit up at night . will stay again!
Stayed 1 night in Sep 2025

6/10 Okay

Anne

Not as good as previous visits.

A bit disappointing this time. Air conditioning not working - they had put fans in rooms and had water to help yourself to. Not the greatest experience with staff who seemed overworked. Breakfast both days was poor. Cooked food was overcooked and dry. Bread and pastries were dry. Slow to replace items as guests used them. Coffee machine was terrible. The room was fine. No sockets by the bed - there was a usb charging point but this didn’t work. At over £200 per night this seemed very expensive for what we got. The location is great and car parking works well - just remember to get your ticket validated.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy for the ferry port
Stayed 1 night in Sep 2025

8/10 Good

MARIOS

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HVAC was out, and the halls a little narrow, but the staff was excellent, the location perfect, and the morning breakfast extensive and tasty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff. We were able to check in 2 hours early as well. Very decent & plentiful breakfast. Free coffee & tea and cans of water at all times in reception was a welcome touch. Such a convenient location for Isle of Wight, Dockyard & shopping. Great to have discount in some shops & restaurants. Rooms are a little dated but more than adequate. Actually nice to have an openable window in a hotel. Shower curtain was a bit annoying but there was a clever door separating toilet which would be great if sharing a room. I found it pretty quiet even though train line outside. Obviously the usual disrespectful guests banging their doors and cases in early hours but bed super comfy & slept great. As a light sleeper this is rare! Would definitely recommend & stay again.
Stayed 3 nights in Sep 2025

8/10 Good

Serge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Nice hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, clean and well furnished rooms, friendly staff, and all at good value. An excellent base for a short break.
Stayed 2 nights in Sep 2025

4/10 Poor

Raymond

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Rachele

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Cannot fault.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
Booked because it had AC. When we checked in AC was OOS. And Expedia knew it. We immediately checked out and got another hotel. Expedia had better refund every penny
Stayed 2 nights in Sep 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Air climatisé ne fonctionnait pas mais à part ça, rien de negata dire
Stayed 1 night in Sep 2025