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Matsubara Acqua Park Hotel

3.0 star property

Photo gallery for Matsubara Acqua Park Hotel

Water park
Property video
TV
Front of property
International cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Place, Parque Shopping Center Maceio
    ‪5 min walk‬
  • Place, Lagoa da Anta Beach
    ‪9 min walk‬
  • Place, Jatiuca Beach
    ‪12 min walk‬
  • Airport, Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪27 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, rollaway beds, free WiFi

Room Standard

  • 24 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room

Standard Room

7.2 out of 10
Good
(35 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Maceió

Located in Maceió (Cruz das Almas), Matsubara Acqua Park Hotel is within a 10-minute walk of Parque Shopping Center Maceio and Jatiuca Beach. .This beach hotel is 2.4 mi (3.9 km) from Maceio Shopping Center and 2.9 mi (4.7 km) from Ponta Verde Beach.

What's nearby

  • Parque Shopping Center Maceio - 5 min walk - 0.5 km
  • Lagoa da Anta Beach - 9 min walk - 0.8 km
  • Jatiuca Beach - 12 min walk - 1.0 km
  • Praia Cruz das Almas - 2 min drive - 1.9 km
  • Ponta Verde Beach - 5 min drive - 4.6 km

Getting around

  • Maceio Bom Parto Station - 16 min drive
  • Maceio (MCZ-Zumbi dos Palmares Intl.) - 40 min drive

Restaurants

  • ‪Divino Fogão - ‬12 min walk
  • ‪Outback Steakhouse - ‬11 min walk
  • ‪Tio Armenio Restaurante - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Conveniencia Maxi Posto - ‬7 min walk

About this property

Matsubara Acqua Park Hotel

Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

Children under 5 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 110 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a complimentary water park. This hotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 140 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 140 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 163 out of 474 reviews
Rating 8 - Good. 108 out of 474 reviews
Rating 6 - Okay. 93 out of 474 reviews
Rating 4 - Poor. 59 out of 474 reviews
Rating 2 - Terrible. 51 out of 474 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thalissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Raiane

Travelled with family
Liked: Staff & service
Equipe gentil. Quarto precisando ser melhorado.
Stayed 3 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

10/10 Excellent

Camilla

Stayed 3 nights in Dec 2025

10/10 Excellent

Weliton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel excelente.
Stayed 6 nights in Dec 2025

2/10 Terrible

Maira

Travelled with family
Disliked: Cleanliness, staff & service, amenities
SUJO, VELHO, FEDORENTO, PAREDES COM MOFO, QUARTO CHEIO DE BARATINHAS, PORTA DO QUARTO cheias de remendo, a piscina q está na foto só abre das 10hr até as 17hr, PESSIMO EM TUDO
Stayed 1 night in Dec 2025

4/10 Poor

Diego

Liked: Cleanliness, staff & service
A única coisa ruim foi que começaram a manutenção em uma parede externa 07:30 da manhã atrapalhando assim a gente dormir um pouco mais e esse barulho se extendeu durante todo o dia
Stayed 2 nights in Dec 2025

10/10 Excellent

Walmir

Stayed 5 nights in Nov 2025

10/10 Excellent

Elizaubo

Stayed 1 night in Nov 2025

6/10 Okay

Uberlandio

Stayed 3 nights in Nov 2025

10/10 Excellent

cleydson

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tudo foi fantástico. Do atendimento das pessoas do hotel passando pela limpeza, cordialidade. Só precisa mesmo de uma boa reforma. Fora isso qualidade de 5 estrelas.
Stayed 2 nights in Nov 2025

2/10 Terrible

Thais

Liked: Staff & service
Disliked: Cleanliness, amenities
A cama não é confortável , chuveiro saindo mal cheiro da água !! O local precisa de uma grande reforma !! NÃO VALE O PREÇO COBRADO ! Não recomendo ….
Lençol sujo , provavelmente sangue !!
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Muito bom amei tudo
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel era para ser um dos melhores de Maceió, mas precisa de reformas urgente!!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness
Tudo perfeito Amei
Stayed 2 nights in Nov 2025

8/10 Good

Manoel

Liked: Cleanliness, staff & service, amenities
Quarto bom, equipe muito boa e tudo muito limpo e organizado.
Stayed 3 nights in Nov 2025

2/10 Terrible

Emerson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escolhemos o Hotel Matsubara para encerrar nossa viagem de 15 dias, imaginando conforto e boa hospedagem. Mas foi o oposto: no quarto 322 havia baratas vivas no colchão e pela cama. Ao avisar a recepção, fomos tratados com rispidez, e ainda sugeriram apenas uma dedetização! Após insistir, fomos trocados para o quarto 422, onde o ar-condicionado pingava sobre a cama, a descarga não funcionava e o chuveiro não esquentava. Ao contatar o setor de reservas, disseram que a diretoria só estaria presente na segunda-feira, o que mostra a falta de respeito e gestão. Já estivemos em hotéis simples pela Europa e América Latina, e jamais vimos tanta negligência e decadência. Uma decepção enorme com um hotel que já teve nome, mas hoje está muito aquém do que anuncia.
Baratas na cama
Baratas no lençol
Stayed 1 night in Nov 2025

6/10 Okay

Jonas

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel bom para família por conta do parque aquático. Café da manhã ruim, pouca variedade, wifi não funciona, tv com pouca variedade de canais.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emerson Araujo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025

2/10 Terrible

JAIR JEFFERSON

Stayed 1 night in Oct 2025

6/10 Okay

MAURICIO

Liked: Cleanliness, staff & service, room comfort
Antiga e sem conservação, porém com quartos limpos e funcionários atenciosos.
Stayed 3 nights in Oct 2025

6/10 Okay

Waldo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O pessoal do hotel é atencioso, porém infelizme te necessita de uma reforma geral urgente. Coisas muitos velhas e em manutencao
Stayed 1 night in Oct 2025

10/10 Excellent

Fabio

Stayed 1 night in Oct 2025