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Rydges Mackay Suites

4.0 star property

Photo gallery for Rydges Mackay Suites

Bar (on property)
Fridge, coffee/tea maker, electric kettle
Exterior
Reception
City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
9 Gregory Street, Mackay, QLD, 4740
  • Place, Mackay Enertainment and Convention Centre
    ‪5 min walk‬
  • Place, Caneland Central
    ‪12 min walk‬
  • Place, Bluewater Lagoon
    ‪12 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

Family Room

  • Sleeps 4
  • Free Wi-Fi

Deluxe Two Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio King

Studio King

Studio King

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Spa Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Spa Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite

One Bedroom Twin Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Two Bedroom Suite

  • City view
  • 87 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

One Bedroom Twin Suite

  • Sleeps 4
  • Free Wi-Fi

One Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

Deluxe Spa Suite

  • Sleeps 4
  • Free Wi-Fi

Studio King

  • Sleeps 2
  • Free Wi-Fi

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The price is NZ$250
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About the area

Mackay

With a stay at Rydges Mackay Suites, you'll be centrally located in Mackay, just a 3-minute walk from Artspace Mackay and 6 minutes by foot from Jubilee Park. .This hotel is 0.5 mi (0.8 km) from Mackay Enertainment and Convention Centre and 0.8 mi (1.2 km) from Bluewater Lagoon.

What's nearby

  • Artspace Mackay - 3 min walk - 0.3 km
  • Mackay Enertainment and Convention Centre - 5 min walk - 0.5 km
  • Caneland Central - 12 min walk - 1.0 km
  • Bluewater Lagoon - 12 min walk - 1.0 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Mojos - ‬6 min walk
  • ‪Woodman's Axe - ‬1 min walk
  • ‪The Dispensary - ‬3 min walk
  • ‪Taylor's Hotel - ‬5 min walk
  • ‪Bing's Nomiya - ‬6 min walk

About this property

Rydges Mackay Suites

Rydges Mackay Suites offers 90 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Moss on Wood, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Moss on Wood - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar - Onsite bar. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moss on Wood
  • Moss on Wood Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 30 per person
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Rydges Mackay Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy fast check in, Guy at reception was friendly and helpful, clean room, comfy bed, great shower but couldnt get channels on T.V but was ok with me as I just slept.
Stayed 1 night in Feb 2026

10/10 Excellent

STEVEN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , best in Mackay
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Michae

Stayed 1 night in Dec 2025

10/10 Excellent

Bradley

Stayed 1 night in Dec 2025

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Great location, lovely reception staff, close to bars and shops. Housekeeping service and cleaning left a little to be desired.
Stayed 6 nights in Dec 2025

8/10 Good

Bree

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Overall a nice stay but the furniture was a little tired.
Stayed 1 night in Dec 2025

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 3 nights in Nov 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient to all of Mackay, enjoyed our mini break only small down is the very minimal range of equipment in the fitness centre. The breakfast was really great super selection, highly suggest booking breakfast when booking your room. Overall agreat stay as usual many thanks
Stayed 4 nights in Oct 2025

6/10 Okay

scott

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The room was so small and basic, there was no pop up plug in the basin, the walls of the alley way had holes in them and were extensively chipped. noise of doors opening and closing were extremely noticeable
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Excellent location and helpful friendly staff. Loved our stay.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lights didn’t work in lounge and shower was small
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

4/10 Poor

Tricia

Stayed 1 night in Jul 2025

10/10 Excellent

Krzysztof

Liked: Amenities
Moss on Wood room service was great, large room and comfy, will stay again for sure
Stayed 1 night in Jun 2025

10/10 Excellent

Marita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice view of the city
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Quality accomodation
Stayed 1 night in Jun 2025