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The Ville Resort - Casino

4.5 star property

Photo gallery for The Ville Resort - Casino

View from property
View from room
View from room
Interior entrance
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

View map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    ‪2 min walk‬
  • Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Castle Hill
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Ocean

1 bedroom, minibar, in-room safe, desk

Deluxe King Ocean

9.4 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Ocean View

1 bedroom, minibar, in-room safe, desk

Resort King Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Marina

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Marina

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Ocean Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Ocean Room

9.0 out of 10
Wonderful
(30 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King Marina View

Resort King Marina View

Resort King Marina View

8.8 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Marina View

1 bedroom, minibar, in-room safe, desk

Executive Twin Marina View

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Ocean View

1 bedroom, minibar, in-room safe, desk

Executive Twin Ocean View

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Bathroom

Executive Suite

  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Marina View

Resort Twin Marina View | View from room

Resort Twin Marina View

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Twin Ocean View

View from room

Resort Twin Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Ocean View

1 bedroom, minibar, in-room safe, desk

Executive King Ocean View

8.0 out of 10
Very good
(9 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Marina

Deluxe King Marina

Deluxe King Marina

  • 32 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort King Suite

1 bedroom, minibar, in-room safe, desk

Resort King Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Suite

Resort Twin Suite | Balcony

Resort Twin Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Marina View

1 bedroom, minibar, in-room safe, desk

Executive King Marina View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

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About the area

Townsville

Located in Townsville, The Ville Resort - Casino is connected to the convention center, within a 15-minute walk of Magnetic Island Ferry Terminal and Museum of Tropical Queensland. .This casino hotel is 1.4 mi (2.2 km) from Maritime Museum of Townsville and 1.7 mi (2.7 km) from Queens Gardens.

What's nearby

  • Townsville Entertainment & Convention Centre - 2 min walk - 0.2 km
  • Magnetic Island Ferry Terminal - 6 min walk - 0.6 km
  • Museum of Tropical Queensland - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 3 min drive - 2.2 km
  • Castle Hill - 3 min drive - 2.6 km

Getting around

  • Townsville Station - 11 min drive
  • Townsville, QLD (TSV) - 23 min drive

Restaurants

  • ‪Spin Cafe - ‬1 min walk
  • ‪Ardo Rooftop Bar - ‬3 min walk
  • ‪The Palm House - ‬1 min drive
  • ‪Marina Coffee - ‬14 min walk
  • ‪Padoka Cafe - ‬3 min drive

About this property

The Ville Resort - Casino

Luxury hotel with 3 restaurants connected to the convention center in Townsville
The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 194 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages and body treatments. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at The Palm House, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Townsville? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 28.95 to 36.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics

Restaurants on site

  • Miss Songs
  • Quarterdeck
  • Room Service
  • Spin Cafe
  • The Palm House

Things to do

  • 24 gaming tables
  • 370 slot machines
  • Casino (13,638 square foot of space)
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 1986
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults, and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1007 reviews
Rating 8 - Good. 293 out of 1007 reviews
Rating 6 - Okay. 69 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool
Stayed 1 night in Jul 2025

10/10 Excellent

Lorna

Stayed 3 nights in Jun 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 2 nights in Jun 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great service. I missed a balcony. Apart from the miss song restaurant, the food was mediocre, for a hotel of this caliber.
Out to sea past the pool area. View from our room.
Stayed 1 night in Jun 2025

8/10 Good

Ian

Stayed 1 night in Jun 2025

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing that could be improved is USB ports in the hotel rooms
Stayed 2 nights in Jun 2025

8/10 Good

Ainslie

Stayed 1 night in Jun 2025

8/10 Good

Loxton

Stayed 1 night in Jun 2025

2/10 Terrible

Paola

Stayed 1 night in Jun 2025

10/10 Excellent

allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for wedding. Good place for wedding, nice atmosphere, but if you didn't want to eat there it was a long walk to any cafes. Close to ferry terminal for day trip to magnetic island
Stayed 3 nights in May 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Our first room had no hot water however we were upgraded to a suite. Very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Naomi

Stayed 1 night in May 2025

10/10 Excellent

Julie

Stayed 1 night in May 2025

10/10 Excellent

Zoey

Liked: Cleanliness, amenities, property conditions & facilities
Great stay .
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shayman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great staff was great, room service was very quick. Loved our stay look forward to next time
Stayed 1 night in May 2025

2/10 Terrible

Aaron

Stayed 1 night in May 2025

8/10 Good

Des

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For anyone who arrives and checks in late, there is no food available in the Casino and no room service. Arrived late and hungry, so poor for a Casino and Hotel.
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying at the Ville, convenient, comfortable and clean with well appointed rooms.
Stayed 1 night in May 2025

10/10 Excellent

Sharon Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely professional and courteous. My preferences for a room location away from the elevators was taken into consideration for which I was very grateful! Will definitely stay at this property when I return to Townsville!
Stayed 10 nights in May 2025

10/10 Excellent

Lauren

Stayed 1 night in Apr 2025

4/10 Poor

Maria

Stayed 3 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025