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Comfort Suites Madison West - Middleton

2.5 star property

Photo gallery for Comfort Suites Madison West - Middleton

Lobby
1 bedroom, in-room safe, iron/ironing board, free cots/infant beds
Lobby
Lobby
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

View map
1253 John Q Hammons Dr, Madison, WI, 53717
  • Place, West Towne Mall
    ‪4 min drive‬
  • Place, University of Wisconsin-Madison
    ‪11 min drive‬
  • Place, Camp Randall Stadium
    ‪13 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Baymont by Wyndham Madison West/Middleton WI West
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, 1,052 reviews
The price is NZ$142
includes taxes & fees
10 Nov - 11 Nov
Baymont by Wyndham Madison West/Middleton WI West

About the area

Madison

When you stay at Comfort Suites Madison West - Middleton in Madison, you'll be near the airport, within a 15-minute drive of University of Wisconsin-Madison and Camp Randall Stadium. .This family-friendly hotel is 10.4 mi (16.7 km) from Alliant Energy Center and 1 mi (1.6 km) from Capital Brewery.

What's nearby

  • West Towne Mall - 4 min drive - 3.6 km
  • Hilldale Shopping Center - 8 min drive - 7.5 km
  • University of Wisconsin-Madison - 11 min drive - 9.6 km
  • University of Wisconsin Hospital and Clinics - 11 min drive - 9.6 km
  • Camp Randall Stadium - 13 min drive - 11.5 km

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Cafe Zupas - ‬11 min walk
  • ‪Cooper’s Hawk Winery & Restaurant - ‬11 min walk

About this property

Comfort Suites Madison West - Middleton

Family-friendly hotel with area shuttle service and a 24-hour front desk
Comfort Suites Madison West - Middleton offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West
Comfort Suites Madison West - Middleton Hotel
Comfort Suites Madison West - Middleton Madison
Comfort Suites Madison West - Middleton Hotel Madison

Comfort Suites Madison West - Middleton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 197 out of 429 reviews
Rating 8 - Good. 107 out of 429 reviews
Rating 6 - Okay. 60 out of 429 reviews
Rating 4 - Poor. 28 out of 429 reviews
Rating 2 - Terrible. 37 out of 429 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ehren

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Terrible customer service, room was never cleaned or inquired about getting cleaned for an entire week. Had to ask for more towels, as they never switched them out.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful and quiet place. It felt like we were in the small town/country but were only 15 minutes from downtown Madison!
Stayed 2 nights in Jul 2025

2/10 Terrible

Christopher

Stayed 1 night in Jul 2025

4/10 Poor

john

Travelled with family and small children
Disliked: Amenities
Pool was hotter then hell.. dirty band- aids floating around in water room was ok air conditioner barely worked got stuck in elevator with grand kids front desk said happens all the time we just push this button and acouple others Breakfest was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Gail

Travelled with partner
Liked: Staff & service, property conditions & facilities
The front desk person was very kind. The property is clean. Nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Ryan, Elk Grove Village

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is located in a nice, quiet business park with easy accessibility to Madison-area. The inside of the hotel is dated, very dark in lobby and guest rooms, which gives it a creepy vibe. When I arrived, my room was on the 2nd floor and when you got off the elevator, you could smell something like mold or mildew. When I entered my room, it felt damp and the smell intensified. After about an hour, I realized it was from wet carpet due to the AC leaking. Staff was very helpful in getting me a new room. In my new room, the deadbolt didn’t lock completely, but the room was much cleaner.
Stayed 1 night in Jul 2025

6/10 Okay

Amishi

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Fully stocked.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was on autopilot, but the room was great
Stayed 1 night in Jul 2025

6/10 Okay

Jellal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We went for the pool, but a child pooped in it, so pool was shut down from 11am Saturday until we left 11am Sunday. Online, it says all they had to do was remove feces and shock water with chemicals and recirculate clean water, 2 hours. Why did nothing get cleaned in over 24 hours?
Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Jun 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay at Comfort Suites

This was our first time staying at this Comfort Suites and were pleased. We especially appreciated the reasonable pet rate as we had our two toy poodles with us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yara L Rangel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, the breakfast in the morning had different options, the pool was clean
Stayed 2 nights in Jul 2025

8/10 Good

Pedro

Stayed 1 night in Jul 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like rude receptionist
Stayed 1 night in Jun 2025

8/10 Good

Michele

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value for the money.
Stayed 2 nights in Jun 2025

6/10 Okay

Carl

Disliked: Cleanliness, property conditions & facilities
It was adequate but the property was old and the elevator malfunctioned many times. A bit dingy and run down. I stayed there because the price was not too much.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel not to far away from Madison
Stayed 4 nights in Jun 2025