Comfort Suites Madison West - Middleton

2.5 star property

Photo gallery for Comfort Suites Madison West - Middleton

Lobby
Lounge
Lobby
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1253 John Q Hammons Dr, Madison, WI, 53717
  • Place, Capital Brewery
    ‪19 min walk‬
  • Place, National Mustard Museum
    ‪2 min drive‬
  • Place, Pleasant View Golf Course
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Madison

With a stay at Comfort Suites Madison West - Middleton in Madison (Junction Ridge), you'll be within a 15-minute drive of University of Wisconsin-Madison and Camp Randall Stadium. .This family-friendly hotel is 10.4 mi (16.7 km) from Alliant Energy Center and 1 mi (1.6 km) from Capital Brewery.

What's nearby

  • Capital Brewery - 19 min walk - 1.6 km
  • National Mustard Museum - 2 min drive - 1.8 km
  • Walnut Grove Dog Park - 2 min drive - 2.2 km
  • Pleasant View Golf Course - 4 min drive - 2.5 km
  • University of Wisconsin-Madison - 11 min drive - 9.6 km

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 20 min drive

Restaurants

  • ‪Panera Bread - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪IHOP - ‬3 min drive
  • ‪Cooper’s Hawk Winery & Restaurant - ‬11 min walk

About this property

Comfort Suites Madison West - Middleton

Family-friendly hotel with an indoor pool and a hot tub
Comfort Suites Madison West - Middleton offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West
Comfort Suites Madison West - Middleton Hotel
Comfort Suites Madison West - Middleton Madison
Comfort Suites Madison West - Middleton Hotel Madison

Comfort Suites Madison West - Middleton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 467 reviews
Rating 8 - Good. 120 out of 467 reviews
Rating 6 - Okay. 66 out of 467 reviews
Rating 4 - Poor. 28 out of 467 reviews
Rating 2 - Terrible. 38 out of 467 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lyon

Stayed 1 night in Oct 2025

10/10 Excellent

Edwin

Stayed 2 nights in Oct 2025

8/10 Good

Raven

Liked: Cleanliness
Just fine for a 1 night sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Suited for the needs i had. Staff was great, room was clean, and i really enjoyed the hot tub. The only complaint I have was the safe in the room didn't work but i think it just needed new batteries. It wasnt even important enough to report to the staff. I am very happy with the room and the hotel in general.
Stayed 1 night in Oct 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay - Room for Improvement

The breakfast was great. The walls were thin and we could hear the family next door as though they were in our room. The exercise room was tiny, no fan, missing weights, old equipment. Nice location near lots of restaurants, shopping and the UW.
Stayed 2 nights in Oct 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms and the hotel was clean. The breakfast was ok, nothing special but the staff was nice and refilled items when they got low. Good location. Nice and quiet.
Stayed 2 nights in Oct 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with the room, service was good.
Stayed 3 nights in Sep 2025

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with family
The room was clean, quiet and very comfortable. Great experience
Stayed 1 night in Oct 2025

2/10 Terrible

Julie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was fine but we were overcharged and the front desk was very rude about it. Now they are telling hotels.com it is taxes. The receipt is very clear it is not taxes.
Stayed 2 nights in Oct 2025

6/10 Okay

Tim

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We came for a Badger game. Unexpectedly the hotel had a shuttle, which was great. Parking was fine. The breakfast was just OK. The room wasn't dirty per se, but there were a fair number of hairs in the bathroom. They probably told us at some point there wouldn't be service while we were out (2 day stay), but it was still an ugh moment when we opened the door. The biggest thing was the hotel just seemed beat run down. The bottom of the bathroom door was badly chipped, the toilet paper holder was broken, the sink aerator didn’t work and the water blasted out. The elevator walls were dented and scraped, and there were stains in the hallway carpet. It wasn't horrible, but I ended regretting having prepaid, and wishing I could move somewhere else the second night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick weekend stay, great area, short drive to a lot of activities! Nice room!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast and the room was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Desk staff was friendly. Room phone didn’t work and no one ever came to repair it even though we were told maintenance would come.
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Anita

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Television didn't work and the front desk was
Stayed 2 nights in Oct 2025

6/10 Okay

Beverly

Travelled with family
Liked: Cleanliness
This was a ho hum stay. Staff was not engaging. Food choices were basic and not healthy. Several.small things eeded repair. Sctually the maintenence guys were the most friendly
Stayed 2 nights in Sep 2025

6/10 Okay

candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was sufficient for a visit to Madison. The room has seen better days, but the staff were trying their best. The breakfast was better than expected with a working waffle maker and even eggs and sausage.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect place to get around Madison
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly services, clean facilities, overall very good
Stayed 2 nights in Sep 2025

8/10 Good

John

Stayed 2 nights in Sep 2025

10/10 Excellent

Templeton

Liked: Cleanliness, property conditions & facilities, room comfort
We had trouble with WI-FI. Even with assistance from desk clerk, the internet would not stay loaded.
Stayed 2 nights in Sep 2025