Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Pool
Reception
Exterior
Exterior
Standard Room, 1 King Bed with Sofa bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
1109 Fourier Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed (Top Floor)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Top Floor)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Madison

When you stay at Holiday Inn Hotel & Suites Madison West - Middleton by IHG in Madison, you'll be next to a golf course, within a 15-minute drive of University of Wisconsin-Madison and University of Wisconsin Hospital and Clinics. .This family-friendly hotel is 8.9 mi (14.4 km) from Camp Randall Stadium and 10.4 mi (16.7 km) from Alliant Energy Center.

What's nearby

  • West Towne Mall - 4 min drive - 3.2 km
  • Hilldale Shopping Center - 9 min drive - 7.9 km
  • University of Wisconsin-Madison - 11 min drive - 10.0 km
  • University of Wisconsin Hospital and Clinics - 11 min drive - 10.0 km
  • Camp Randall Stadium - 13 min drive - 11.8 km

Getting around

  • Madison Station - 21 min drive
  • Dane County Regional Airport (MSN) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Tanner's Bar & Grill - ‬14 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Family-friendly hotel with free water park access and airport shuttle service
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a complimentary water park, a 24-hour fitness center, and a children's pool.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 157 individually decorated guestrooms, featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a complimentary water park and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite for lunch or dinner at Benvenutos Italian Grill, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 4 bars/lounges.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Madison? This hotel has 6800 square feet (632 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
Benvenutos Italian Grill - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 181 out of 323 reviews
Rating 8 - Good. 69 out of 323 reviews
Rating 6 - Okay. 43 out of 323 reviews
Rating 4 - Poor. 14 out of 323 reviews
Rating 2 - Terrible. 16 out of 323 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lakeitha

Stayed 2 nights in Mar 2025

10/10 Excellent

Brad

Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

4/10 Poor

Laurel

Travelled with family
Disliked: Cleanliness, staff & service

Crappy Manager

Unfortunately we had a horrible night stay due to being placed on the same floor as bunch of high schoolers during the state hockey meet. The noise was ridiculous and the pranks were obnoxious and late. I’ve tried three times to contact the hotel manager and have not even heard back. Very disappointing! Also, our bathroom was gross and has a hole in the wall that no one bothered to patch apparently.
Stayed 1 night in Mar 2025

2/10 Terrible

Yesenia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Becky

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The floor in the hallway and our room was not vacuumed. The halls smelled like smoke, the ice machine on our floor didn’t work, the garbage in the hall smelled like someone threw dirty diapers in it.
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family fun

It was wonderful the waterpark was amazing the free breakfast was a good spread and delicious
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great retreat with kids under 15. Pool is nice and staff is pleasant. Friday and Saturday the front bar is open for food and drink service. Be careful where your room is. We stayed in a room over yhe banquet hall during a wedding and our room vibrated until Midnight due to the Dj
Stayed 2 nights in Feb 2025

4/10 Poor

Connie

Liked: Cleanliness
Bar and restaurant were both closed. We chose this hotel because we wanted convenience and we did not get it.
Stayed 1 night in Mar 2025

4/10 Poor

Alexander

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Check in lady was rude as hell. No customer service at all. You could tell she was just pissed she was at work. Told us the bar was open on sunday. No bars were open all day
Stayed 1 night in Mar 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Very nice hotel! Room was huge for a king suite! Bed and pull out bed were super comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

mahmoud, Evanston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Very cool pool for kids Everything is conveniently located The restaurant is ok I would go with just pizza Prime rib was not good
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Hannah

Travelled with family
Disliked: Property conditions & facilities, room comfort

Just kept getting worse.

Waited over for 30 min to check in just to get to our room and the key cards didn’t work. Had to go wait in line for another half hour just to get into my room. Got the kids ready to go swim the main reason we got the hotel was for the pool and amenities of the pool. The basketball hoop was broken but didn’t matter anyway because the pool has to be shut down due to mechanical issues for the remainder of the night. We were only staying one night. The hallway smelt like a sewer spill on the third floor. And everytime you touched the elevator button it shocked you not sure if there was a short or what.
Stayed 1 night in Feb 2025

10/10 Excellent

ESMERALDA

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sofia, Coral Gables

Stayed 1 night in Feb 2025

8/10 Good

Keneisha

Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Jan 2025

10/10 Excellent

Lindsey

Stayed 1 night in Jan 2025

8/10 Good

Yuri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location - proximity to highway, businesses around. The bedsheets could be cleaner.
Stayed 3 nights in Jan 2025