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Tru by Hilton Madison West, WI

2.5 star property

Photo gallery for Tru by Hilton Madison West, WI

Reception
Lobby
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View map
8102 Watts Rd., Madison, WI, 53719
  • Place, West Towne Mall
    ‪11 min walk‬
  • Place, University of Wisconsin-Madison
    ‪12 min drive‬
  • Place, Camp Randall Stadium
    ‪12 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(108 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(61 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Madison

Located in Madison, Tru by Hilton Madison West, WI is in the business district, within a 15-minute drive of Camp Randall Stadium and University of Wisconsin Hospital and Clinics. .This hotel is 6.3 mi (10.2 km) from University of Wisconsin-Madison and 7.8 mi (12.5 km) from Henry Vilas Zoo.

What's nearby

  • West Towne Mall - 11 min walk - 1.0 km
  • University of Wisconsin-Madison - 12 min drive - 10.3 km
  • University of Wisconsin Hospital and Clinics - 12 min drive - 10.3 km
  • Camp Randall Stadium - 12 min drive - 11.7 km
  • Alliant Energy Center - 13 min drive - 15.7 km

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬4 min drive
  • ‪Rocky Rococo Pan Style Pizza - ‬16 min walk
  • ‪Macs Mac & Cheese Shoppe - ‬3 min drive
  • ‪Dave & Buster's - ‬4 min drive

About this property

Tru by Hilton Madison West, WI

Hotel with free breakfast, in the vicinity of University of Wisconsin-Madison
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Reviews

Tru by Hilton Madison West, WI Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 762 out of 1004 reviews
Rating 8 - Good. 179 out of 1004 reviews
Rating 6 - Okay. 37 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

Reviews

6/10 Okay

John

Travelled with family, Business traveller
Liked: Cleanliness
Diet Coke cost $4 and the beds were on the floor
Stayed 2 nights in Jul 2025

2/10 Terrible

Garry

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
You focused on all the positives, not the noise complain issue i have with hearing the room next door.......
Stayed 1 night in Jul 2025

10/10 Excellent

farhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel. Clean, safe and fun to stay at!
Stayed 2 nights in Jul 2025

10/10 Excellent

Snejana, anoka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for family and business
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1night but very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly desk personnel with easy check in. Very helpful in trying to find places to eat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overnight stay to see Wicked
Stayed 1 night in Jul 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
The Tru is clean and convenient. The staff is kind and efficient.
Stayed 9 nights in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary and very clean. Large TV, even though the room wasn’t especially large. Good shower; water wasn’t hard. Breakfast not as good as many other hotels; no yogurt cups, just a machine (we prefer the Yoplait cups). Very clean breakfast area. Very friendly staff. Overall, we can’t rate as excellent, but still better than good.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Ginneh

Stayed 1 night in Jun 2025

10/10 Excellent

Kelsy

Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We had a double queen room. There was one switch to control the reading lights over the beds. Ideally, there should be a separate switch for each bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Friendly!

We had a great stay, very family friendly, the staff was very attentive. Clean rooms, lobby, and overall hotel. We really enjoyed our stay and will definitely come back when we are in town again.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia, West Bloomfield

Stayed 2 nights in Jun 2025

10/10 Excellent

Meredith

Stayed 6 nights in Apr 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for our weekend.
Stayed 2 nights in Jul 2025

8/10 Good

Virginia

It serves it's purpose.

Clean, quiet, safe. Had a great outdoor sitting area to enjoy beverages in the evening. The doors to the rooms are so heavy I couldn't open it (I'm a smaller woman). My husband had to open the room door to get in our out. Breakfast was as expected for a "breakfast included" hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

LeAnn

Stayed 1 night in Jul 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for U Wisconsin graduation and had wanted to be closer to the school and this was what was available, so it was far from the school, but ultimate a clean and upbeat and friendly hotel.
Stayed 2 nights in May 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025