Axel Hotel Madrid - Adults Only

4.0 star property

Photo gallery for Axel Hotel Madrid - Adults Only

Outdoor pool, pool umbrellas, pool loungers
Executive lounge
Flat-screen TV
1 bedroom, premium bedding, minibar, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Laundry
  • 24/7 front desk

Explore the area

Map
Atocha 49, Madrid, 28012
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Axel Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Axel Premium

8.2 out of 10
Very good
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • 21 sq m
  • Sleeps 1
  • 1 King Bed

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 1
  • 1 King Bed

Axel Premium Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

Axel City

8.6 out of 10
Excellent
(40 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Axel Suite Single Use

  • 51 sq m
  • Sleeps 1
  • 1 King Bed

Basic Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Axel City Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Basic Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the area

Madrid

With a stay at Axel Hotel Madrid - Adults Only in Madrid (Madrid Centro), you'll be a 3-minute walk from Plaza de Santa Ana and 6 minutes by foot from Puerta del Sol. .This boutique hotel is 0.4 mi (0.7 km) from Plaza Mayor and 0.5 mi (0.8 km) from Prado Museum.

What's nearby

  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 14 min walk - 1.2 km

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Casa Alberto - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪El Parnasillo del Príncipe - ‬3 min walk
  • ‪Vi Cool - ‬3 min walk

About this property

Axel Hotel Madrid - Adults Only

Adults-only hotel with spa services and a 24-hour front desk
Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 88 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Axel Hotel Madrid - Adults Only. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are served on weekdays from 7 AM to 11 AM and on weekends from 8 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 11 AM and on weekends between 8 AM and 11:30 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 11 AM on weekdays and 8 AM to 11:30 AM on weekends; EUR 16.50 per person
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.5 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Leon

Stayed 3 nights in Apr 2025

10/10 Excellent

Eden

Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Gay friendly hotel!

Service & staff very accommodating. Clean hotel. Great breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Kelvia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a couple of nights. Far away from center
Stayed 3 nights in Apr 2025

6/10 Okay

Barry

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, property conditions & facilities

50/50

Front desk help was amazing. Provided great information and was very friendly. The bartender not so much. We had to wait quite a while for him to wait on us. He wasn’t very friendly actually seemed kind of annoyed. He spilled my glass of champagne and if it wasn’t for another customer saying that he spilled it, I think he would’ve blamed me. The room was fine but since it seemed to be geared towards a couples fun night it was awkward for my daughter and I. The shower was exposed to the room. Zero privacy. Breakfast was good. I don’t think it was worth the price since we had stayed in Madrid at another hotel a few blocks closer to Plaza Sol and it was much less and just as nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. I booked a basic room that came with one bed and I asked if I could have two beds and they were very nice and accommodating. The mattresses were a bit hard but overall a great stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great amenities. Great complimentary toiletries. Fair price. The mirrors in the rooms are great. The only downside is the lace curtains separating the bathroom area from the bedroom but that is a very minor issue.
Stayed 3 nights in Apr 2025

10/10 Excellent

Trupti Madhav

Stayed 3 nights in Apr 2025

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Alex hotel!

We had a very nice stay in the hotel! Hotel staff are very friendly and corteous!
Stayed 1 night in Apr 2025

10/10 Excellent

Anthonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel Medeiros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplesmente excelente!
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

vinay

Travelled with family
Liked: Staff & service

It is OK.

Good location. Helpful and friendly staff. Did not like the black colour every where. Too dark,
Stayed 4 nights in Mar 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Incredibly friendly and welcoming staff. Very informative. Great hotel to meet new people too if travelling solo.
Stayed 4 nights in Feb 2025

8/10 Good

Bertrand, Palm City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody charming at front desk. Nice place, well located. Roof terrasse/bar/pool that must be awesome during the warm season (it was too cold during our visit). Our room was decorated very stylishly, well equipped, fairly quiet, rather small however. We would return, even though we were a hetero couple in a place considering itself a gay hotel, we felt very welcomed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brandon

Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay. Great location, wonderful staff, very helpful and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

What an amazing hotel ! Right in the centre of everything and close to the main Art Galleries. Friendly staff, shout out to Daniel who was very helpful on reception. Well designed room with amazing lighting. Superb roof top bar and pool with great views over Madrid. I was a solo female traveller and made to feel very welcome. Thank you.
Stayed 3 nights in Mar 2025

10/10 Excellent

salman

Stayed 1 night in Apr 2025