Hotel Acta Piramides

3.0 star property

Photo gallery for Hotel Acta Piramides

Lobby sitting area
Lobby sitting area
Lobby sitting area
Meeting facility
Standard Triple Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View map
Paseo de las Acacias, 40, Madrid, Madrid, 28005
  • Place, Plaza Mayor
    ‪19 min walk‬
  • Place, Puerta del Sol
    ‪4 min drive‬
  • Place, Gran Via
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Superior Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the area

Madrid

With a stay at Hotel Acta Piramides, you'll be centrally located in Madrid, a 6-minute walk from Madrid Río and 12 minutes by foot from El Rastro. .This hotel is 1.4 mi (2.2 km) from Royal Palace of Madrid and 1.4 mi (2.3 km) from TeatroGoya.

What's nearby

  • Madrid Río - 3 min walk - 0.3 km
  • Plaza Mayor - 19 min walk - 1.7 km
  • Royal Palace of Madrid - 3 min drive - 2.2 km
  • Puerta del Sol - 4 min drive - 2.5 km
  • Gran Via - 4 min drive - 2.9 km

Getting around

  • Piramides Station - 1 min walk
  • Madrid Principe Pio Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Bar Restaurante El Mirador de San Isidro - ‬4 min walk
  • ‪Piscomar by Jhosef Arias - ‬4 min walk
  • ‪O'Ribeiriño - ‬5 min walk
  • ‪The Towers - ‬1 min walk
  • ‪Santagloria - ‬4 min walk

About this property

Hotel Acta Piramides

Hotel with a 24-hour front desk, 6-minute walk to Madrid Río
Hotel Acta Piramides offers 93 accommodations with minibars and safes. Select Comfort beds feature down comforters. 50-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 93 guestrooms featuring minibars and Smart televisions. Your Select Comfort bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2260 square feet (210 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Covered parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Madrid Pirámides
Holiday Inn Madrid-Piramides Hotel Madrid
Holiday Inn Pirámides
Holiday Inn Pirámides Hotel
Holiday Inn Pirámides Hotel Madrid
Pirámides Madrid
Rafaelhoteles Piramides Hotel Madrid
Rafaelhoteles Piramides Madrid
Holiday Inn Madrid Pirámides Hotel

Hotel Acta Piramides Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 236 reviews
Rating 8 - Good. 53 out of 236 reviews
Rating 6 - Okay. 17 out of 236 reviews
Rating 4 - Poor. 3 out of 236 reviews
Rating 2 - Terrible. 2 out of 236 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Syed

Stayed 4 nights in Jul 2025

10/10 Excellent

Vice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Already done
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
It is a nice hotel with professional staff at the reception, all doors should be equipped with a rubber stopper to prevent the noise that 99% of the guests and staff produce by slamming them constantly, you can't rest with that noise. The cleaning crew should be more considered of the guests and also reduce their laud voices every single morning. Thanks
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerardo, marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Parking on site.
Stayed 3 nights in Jun 2025

8/10 Good

RONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service, very good room

This was a late night arrival and early next morning departure kind of stay, so did not get to make use of many hotel amenities or see the neighborhood. That said, staff was friendly and helpful, room was clean, bed comfortable, slept well. Would stay here again and recommend to others.
Stayed 1 night in Jul 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !
Stayed 1 night in Jul 2025

8/10 Good

Marcos Dionicio

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great, comfortable and large rooms for a great price. Staff were nice!
Stayed 2 nights in Jun 2025

6/10 Okay

Gustavo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in May 2025

8/10 Good

Shakhzod

Stayed 2 nights in Jun 2025

10/10 Excellent

Martyn

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent hotel at a reasonable price, we had a 1 night stay before heading to the train station (10 min taxi ride) for onward travel and it was just what we needed. The only improvement would be reducing the noise in a morning with doors closing loudly.
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
The room is clean and reception is helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Stayed 1 night in May 2025

8/10 Good

Ken'Nadi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Took off a star because room is quite small. But otherwise fine accommodations
Stayed 2 nights in May 2025

8/10 Good

Yiu Ting

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, with complimentary water. No kettle. The room appears to be newly renovated, with strong water pressure. I requested a double bed room. The hotel provided a room with two single beds merging into a double one. But one will fall down the middle of the bed. Metro and train station are just outside the hotel, very convenient. Luggage storage is free and have lockers, easy to use and you can get back your luggage without the need of the presence of the staff.
Luggage room with lockers to store luggage
Complimentary water
Stayed 1 night in May 2025

8/10 Good

Leon

Liked: Cleanliness, amenities, property conditions & facilities
The night manager on duty around 3AM May 11th 2025 was un-helpful to phrase it mildly. After verifying that I was staying there for the following 3 nights, he proceeded to tell me that the lobby bathroom was only for patrons of the bar which opened at Noon and closed at 10pm. This was entirely untrue because the lobby bathroom was right behind his desk and available. Second unhelpful behavior he engaged in was stating that there were no vacancies for the night of 10th to 11th. (My check-in was on 11th) Later, when he saw that I wasn't leaving the lobby he proceeded to write $231 EUR as the rate for the remainder of the night - and this was about 60 Euros higher than my nightly rate for the other 3 nights. It is possible that this was a more luxurious accommodation - he did not say other than to tell me that I would have to change rooms after the first night. Either way, nobody checked out between the time I asked for availability around 3 AM and his overpriced proposal around 45 minutes later. And this means that there was something available, yet he hid the truth and told a lie. I suffered greatly that night as a result of this behavior.
Stayed 3 nights in May 2025

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff was very helpful and pleasant. The facilities were perfect - our room was comfortable, roomy enough, and well maintained. We were pleasantly surprised how convenient transportation was. The metro was literally right out the door.
Stayed 4 nights in May 2025

6/10 Okay

Shawn

Disliked: Amenities
Dog dropping outside the property by the entrace was there when I checked in on Monday and it was still there when I checked out. Walls are thin. You hear the next door toilet and shower running. The floor plan layout is interesting and could be the reason for hearing the excess noise. Elevators needs renovation. The room is nice tho.
Stayed 1 night in May 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025