Accommodation near WhiteWater World

The check in process was easy as we were arrived very late. Our motel room was clean and the services was terrific. Our child loves the facilities especially the pools and the water park.

Excellent property,nice and clean I would recommend definitely

Pros: Property is similar to Quest. Quiet gated village. Walking distance to Coles. Cons: Guys not telling the truth. If I did not involve the hotels.com the guy told me they don’t have available room to transfer me because of their major floor maintenance. Dust is all over the place so I demanded to move to another room so I decided to cancel my stay and refund but suddenly they have room and they move me so quick.

Pros: large house. Close to everything. Colour scheme was light and made it relaxing. Not cluttered yet styled nicely, felt like a home. Cons: The pool table was broken. The balls fell on the ground as the bottom was broken, the felt was ripped up and 1 cue stick was already broken. The aircon was not working in some of the rooms which meant we could only use them to store our luggage. We texted Keri for assistance and were ignored. Received a phone call from John the next day to say they needed a part which would cost him thousands but he would try his best. Not sure what that was. There were cockroaches all over the property, especially in the kitchen which meant we could not leave any food out and washed everything before using. There was only 2 toilets in the house. One had no lock on the door which meant we could not use it. The ensuite advertised is not an ensuite. It’s a 2 way shower, bath & sink without a toilet. A tradesman for the house antenna was also sent to the house without much notice which felt very invasive yet nobody fixed the aircon. Keri accused us of having extra guests. She said that the day beds were all used. I advised that this was because the aircon in the room was not working. Departure checklist was to clean the house for next guests. Yet we were charged a cleaning fee. I would not recommend staying here until everything is fixed and exterminators fix cockroach problem.

Exactly what we needed for our family holiday. Excellent communication from Dayna to get us into our property. We will be booking again.

I arrived to my booking for my self and my husband and daughters and pets for a funeral upon arrival with just my daughters and pets partner still on his way and the house was a 5 bedroom so called able to buy a booking to enjoy like a hotel and there was broken down cars everywhere on the driveway parts like a junk yard and OLD bus rusted down I went to just knock because of the confusion as I couldn’t park at this property I thought It’s someone’s house not a house to holiday home in and went to the front door and it was wide open I knocked and knocked with no answer across the way through the front door was drug utensils all on the back porch table visible to everyone’s eyes as one of my girls and I were so shocked I felt so unsafe to have brought one of my girls around I quickly tryed to get out of theee and then two junky like guys rocked up in a little box car and looked at us disgustingly I waited for them to pull in to talk to them to explain why I was there and right from get go he laughed at me and told me I front of my 17year old daughter that I was stupid his house isn’t a holiday home we booked. Who did I pay I’m stupid for paying someone to stay at his house but then the other guy says to us oh so that’s confusing what you here for I told him a funeral and that’s why I was getting mad with the other guy because I didn’t just pay nearly 500$ to be laughed at and stuck in a town with my children pets and husband 3cars. DO NOT EVER BOOK THIS HOUSE ITS A SCAM.!!!!!!