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Novotel Madrid Center

Photo gallery for Novotel Madrid Center

Seasonal outdoor pool
Standard Room with one Queen bed and two child beds
Executive Room, 1 Queen Bed, Terrace | Terrace/patio
Exterior
2 bars/lounges, poolside bar
Luxury
4.0 star property
9.2

Wonderful

Upscale hotel near Movistar Arena

Located close to El Retiro Park and Puerta de Alcalá, Novotel Madrid Center provides a poolside bar, a terrace and a coffee shop/cafe. The on-site restaurant, Eat Bar, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
O'donnell 53, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪3 min walk‬
  • Place, Calle de Alcalá
    ‪6 min walk‬
  • Place, Puerta de Alcalá
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

7.8 out of 10
Good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(63 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room with Sofa

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds

9.0 out of 10
Wonderful
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Novotel Madrid City Las Ventas
Ciudad Lineal
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 494 reviews
The price is NZ$247
includes taxes & fees
24 May - 25 May
Novotel Madrid City Las Ventas

About the area

Madrid

With a stay at Novotel Madrid Center, you'll be centrally located in Madrid, a 3-minute walk from Movistar Arena and a 2-minute drive from Puerta de Alcalá. .This hotel is 1.3 mi (2.2 km) from Gran Via and 1.6 mi (2.5 km) from El Retiro Park.

What's nearby

  • Movistar Arena - 3 min walk - 0.3 km
  • Calle de Alcalá - 6 min walk - 0.6 km
  • Puerta de Alcalá - 19 min walk - 1.6 km
  • Plaza de Toros de Las Ventas - 19 min walk - 1.6 km
  • El Retiro Park - 5 min drive - 2.5 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • Eat Bar
  • ‪Madariz Café - ‬5 min walk
  • ‪Bar Los Torreznos - ‬3 min walk
  • ‪El Parador del Jamón - ‬1 min walk
  • ‪Telepizza - ‬2 min walk

About this property

Novotel Madrid Center

Novotel Madrid Center offers 790 accommodations with minibars and safes. Beds feature down comforters. 37-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 790 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by the hotel's restaurant, Eat Bar, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 27 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 806 out of 1179 reviews
Rating 8 - Good. 268 out of 1179 reviews
Rating 6 - Okay. 70 out of 1179 reviews
Rating 4 - Poor. 21 out of 1179 reviews
Rating 2 - Terrible. 14 out of 1179 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gustavo

Stayed 7 nights in Dec 2025

6/10 Okay

Birju

Travelled with partner
Liked: Cleanliness
yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Mahmoud, Cambridge

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Huge selection, good quality
Stayed 2 nights in Jan 2026

10/10 Excellent

Solmari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La habitación se mantuvo siempre limpia. Estuve en el hotel solo para descansar así que, no tengo comentarios sobre amenidades. El personal siempre fue amable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

DENNIS

Stayed 3 nights in Jan 2026

6/10 Okay

Ricardo

Stayed 4 nights in Dec 2025

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel location was great. The service was very helpful and kind to us. Would recommend to stay at this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Silvana, Bogota

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big room, 2 adults, 2 big kids, helpful staff and a beautiful city
Stayed 4 nights in Jan 2026

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best decision was to stay at the Novotel in Madrid everything was amazing the bar open 24/7 the service the amenities the service the food the breakfast unbelievable
Stayed 6 nights in Dec 2025

10/10 Excellent

Jelissa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, And good breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Silvana, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! We loved staying here and recommend it. Our family and in laws thought it was beautiful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Mahmud

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms and great breakfast. near 2 meteo stations, supermarket, coffee shops and restaurants.
Stayed 3 nights in Jan 2026

8/10 Good

Alex

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
room is clean and spacious, complementary breakfast is great. Got an Expedia coupon 25%off the restaurant at the hotel, but the experience was horrible. waiters and waitresses were not seemed to care about the services. the cod fillet was super salty that you could not swallow. the pasta was not bad before you stir the sauce up, the sauce is very sour. had to ask for a water to finish the food, which the waiter did not bring for 10min. got a free bottle at the bar when i complained about the dishes; another 10 mins later the waiter brought a second one and opened it, and yes, it is €3.5 for the second bottle.. on the side note, each room gets 2 bottles of water for free.
Stayed 3 nights in Jan 2026

10/10 Excellent

engin

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is wonderful , live, enjoyable
Stayed 4 nights in Nov 2025

10/10 Excellent

Yanara

Stayed 2 nights in Dec 2025

10/10 Excellent

ERNESTO, GUAYNABO

Stayed 15 nights in Dec 2025

10/10 Excellent

Alex

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and spacious room, good value for money
Stayed 2 nights in Jan 2026

10/10 Excellent

Hiten

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable stay. Professional staff. Breakfast was excellent with plenty of choice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Manuel, Rye

Liked: Cleanliness, property conditions & facilities
Everyone and everything is perfect!
Stayed 2 nights in Dec 2025

8/10 Good

Pavlo

Stayed 3 nights in Dec 2025

10/10 Excellent

Uri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything good
Stayed 2 nights in Dec 2025