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voco Madrid Retiro by IHG

Photo gallery for voco Madrid Retiro by IHG

2 restaurants, breakfast served
2 restaurants, breakfast served
2 restaurants, breakfast served
Exterior
Exterior
Luxury
4.0 star property
8.8

Excellent

Upscale hotel near El Retiro Park

Located close to Movistar Arena, voco Madrid Retiro by IHG provides a terrace, a coffee shop/cafe and a garden. At the two on-site restaurants, enjoy breakfast, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Calle Pez Volador 11, Madrid, Madrid, 28007
  • Place, El Retiro Park
    ‪14 min walk‬
  • Place, Movistar Arena
    ‪16 min walk‬
  • Place, Calle de Alcalá
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed (Madrid)

Suite, 1 Single Bed (Madrid)

Suite, 1 Single Bed (Madrid)

  • 35 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Madrid

With a stay at voco Madrid Retiro by IHG, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and National Prado Museum. .This hotel is 2.1 mi (3.5 km) from Gran Via and 2.6 mi (4.1 km) from Puerta del Sol.

What's nearby

  • El Retiro Park - 14 min walk - 1.2 km
  • Movistar Arena - 16 min walk - 1.4 km
  • Calle de Alcalá - 19 min walk - 1.7 km
  • Puerta de Alcalá - 4 min drive - 2.2 km
  • National Prado Museum - 7 min drive - 3.6 km

Getting around

  • Calanas Station - 4 min drive
  • Sainz de Baranda Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪La Rollerie - ‬7 min walk
  • ‪Cafetería Gost Lira - ‬7 min walk
  • ‪Cervecería Cruz Blanca - ‬8 min walk
  • ‪Restaurante el Paleto - ‬8 min walk
  • ‪VIPS - ‬4 min walk

About this property

voco Madrid Retiro by IHG

Voco Madrid Retiro by IHG offers 361 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 361 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at The Garden Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Garden Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Things to do

  • 24-hour gym
  • TV in common areas
  • Winery release events

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

voco Madrid Retiro by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1005 reviews
Rating 8 - Good. 351 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Paul Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine overall. It is a bit further away from the city centre; however, if you use the metro or take taxis, getting around is easy. The room was relatively small, so it could feel quite cramped at times, but it was manageable for the five days we stayed. The pillows could be better, as they were very soft and only one was provided per person. The bed was also a little bit uncomfortable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Abdulaziz, Riyadh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very welcoming. They left a welcome note and a small gift upon arrival, which was a nice touch. The staff were very friendly and helpful. The rooms are clean, spacious, and housekeeping is done daily. The hotel is not very close to the city center, but it’s only a 2-minute walk to the nearest metro station. I recommend asking the concierge for the shortcut to the metro, as Google Maps shows a 10-minute walk while the shortcut is much faster.
Stayed 7 nights in Dec 2025

10/10 Excellent

Anastacia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were very pleasant, we really enjoyed our stay Thank you!!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Brian

Stayed 2 nights in Dec 2025

10/10 Excellent

kamil

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless Staff courtice
Stayed 1 night in Dec 2025

10/10 Excellent

fabiana

Stayed 1 night in Nov 2025

6/10 Okay

pedro

Stayed 2 nights in Dec 2025

8/10 Good

Ryan

Stayed 3 nights in Dec 2025

4/10 Poor

Luis Arturo Rodas

Travelled with family, Travelled with family and small children
La habitación la seleccionamos porque era una cama king con una cama matrimonial y cuando llegamos al hotel eran dos pequeñas unidas mi nene se cayó por la Parte de Enmedio. Adicional nos entregaron dos habitaciones y nos dijeron que teníamos checkout late a la 1 las habitaciones ya se habían bloqueado.
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 4 nights in Nov 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was wonderful and the bed was super comfortable!. Staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Yuriy, Brookline

Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!! Everyone in the front desk was very helpful and friendly. One gentleman even helped me get soda out of the vending machine at 3am!! LUCIA allowed me to check in early after a long travel on plane and taxi- upgraded my room for free on top of that!!! The cleaning was immaculate. The cleaning service lady left the room spotless everyday, i would see her in the hallway and she would offer me towels, soap, waters whatever i needed additional. Ive stayed at tons of hotels in the past but this one was perfect to say the least
Stayed 1 night in Nov 2025

10/10 Excellent

Nuda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing! very clean and friendly staff
Stayed 7 nights in Nov 2025

2/10 Terrible

Janelle

Stayed 1 night in Nov 2025

8/10 Good

Idoya Fernandez de

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For breakfast , I have the following Suggestion : in case of having the small porcelain cups for marmalades and honey , other hotels in Europe use biscuit cups like the ones for ice creams. You can have big quantities and you don’t have to replace all the time the plate which in many cases it was empty. Other suggestion is about the air conditioning, it was too noisy in the room so I had it off . The smell in the hotel , I miss some nice smell not only in the reception area but also in the rooms. The fist perception of an arrival into the hotel is also the smell . Our room was ok I liked the bed but I don’t like the rooms to be so close to the elevators, too much noise.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Oct 2025

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, attentive staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Bianca

Stayed 1 night in Oct 2025

10/10 Excellent

anne-marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay away from city center but close enough to walk to sights
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
did not eat breakfast The place was great location, kindness, friendly staff, all of it top
Stayed 2 nights in Oct 2025

10/10 Excellent

Hrafnkell

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Oct 2025

10/10 Excellent

Hrafnkell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Oct 2025