Holiday Inn Express Hotel and Suites West Valley by IHG

2.5 star property

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.2 out of 10
Very good
(28 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(68 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

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About the area

West Valley City

With a stay at Holiday Inn Express Hotel and Suites West Valley by IHG, you'll be centrally located in West Valley City, a 2-minute drive from Maverik Center and 11 minutes from Salt Palace Convention Center. .This family-friendly hotel is 9.8 mi (15.8 km) from University of Utah and 7.2 mi (11.6 km) from Delta Center.

What's nearby

  • Maverik Center - 3 min walk - 0.3 km
  • Hale Center Theater - 8 min walk - 0.7 km
  • Salt Palace Convention Center - 10 min drive - 13.7 km
  • Utah First Credit Union Amphitheatre - 14 min drive - 20.9 km
  • University of Utah - 17 min drive - 16.3 km

Getting around

  • Decker Lake Station - 3 min walk
  • Murray Central Station - 10 min drive
  • Salt Lake City International Airport (SLC) - 14 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬3 min drive
  • ‪Burgertory - ‬16 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Cracker Barrel - ‬10 min walk
  • ‪Beans & Brews - ‬13 min walk

About this property

Holiday Inn Express Hotel and Suites West Valley by IHG

Holiday Inn Express Hotel and Suites West Valley by IHG offers 94 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

Guests under 14 years old are not allowed in the fitness facility.

Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express Hotel and Suites West Valley by IHG. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100 for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's pool slide is open for limited hours Friday-Sunday from 4-10 PM and Saturday-Sunday from 7-10 AM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 14 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel West Valley
Holiday Inn Express West Valley
Holiday Inn Express Hotel West Valley West Valley City
Holiday Inn Express West Valley West Valley City
Holiday Inn Express Hotel Suites West Valley
Inn Express West Valley
Holiday Inn Express Hotel Suites West Valley
Holiday Inn Express Hotel Suites West Valley by IHG
Holiday Inn Express Hotel Suites West Valley an IHG Hotel
"Holiday Inn Express Hotel Suites West Valley an IHG Hotel"
Holiday Inn Express Hotel and Suites West Valley by IHG Hotel

Holiday Inn Express Hotel and Suites West Valley by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 547 out of 1007 reviews
Rating 8 - Good. 207 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 76 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Keyko

Liked: Cleanliness, staff & service, amenities
Room was clean, staff were nice. Our stay overall was wonderful. Quiet time was 10pm-7am and we heard kids screaming and running up and down the hallway at 5 am.
Stayed 1 night in Feb 2026

10/10 Excellent

TaNiya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was nice!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

8/10 Good

Luz

Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything from the pool, to breakfast, and the room was fantastic!
Stayed 1 night in Jan 2026

4/10 Poor

Daynon

Travelled with family
I was very displeased I have bad knees and medical problems and the elevator was not working getting luggage and going out for the day and even go get breakfast was a problem . I left me medicine by mistake in the car and prefer to not take it for the day I told them in the front when I was checking in and said the elevator is close enough but for me it wasn’t I would have to cross into the other hotel or go down the stairs I was there for 3 nights and 4 days also there was kids running down the hall until almost 11 yelling and screaming. The breakfast and the team was 15 out 10. Very nice they would answered question helpful and just ready to Make fresh batches when asked . To all clients Housekeeping also very well traded for towel and if I need something they would be on stand by I stayed in room 270 hopefully you can do improvement with checking in and the people in the front
Stayed 2 nights in Jan 2026

4/10 Poor

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff during check in was lacking social skills. She was more concerned about what was on her phone, and basically she seemed bothered everytime we asked her something. We didnt exactly feel welcome upon arrival. The actual stay was great, holiday Inn always provides clean rooms and fantastic breakfasts.
Stayed 1 night in Jan 2026

10/10 Excellent

Collette

Stayed 3 nights in Jan 2026

10/10 Excellent

Veronique

Stayed 1 night in Nov 2025

8/10 Good

Nichole

Stayed 1 night in Jan 2026

2/10 Terrible

Theodore

Stayed 1 night in Jan 2026

6/10 Okay

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Salina

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Travelled with family
Yes very clean
Stayed 1 night in Dec 2025

4/10 Poor

Lauren

Stayed 1 night in Jan 2026

4/10 Poor

lindsey

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were uncomfortable. The room temperature was inconsistent. And out neighbor room (adult and children) were so loud it sounded like they were in our room at night. Terrible sleep. Pool is fun, but overcrowded.
Stayed 2 nights in Jan 2026

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I have been here numerous times. Our room this time was very warm, to the point of being humid. There was no fan in the bathroom which was very disappointing. We did have to turn on the AC but it would cycle on and off and would not keep the room very cool. All that would not have made us leave a 2 star review if it wasn't for the staff. We were very disappointed with the staff this time around. At check in the woman who "helped" us out was very rude, just not a good attitude whatsoever. But quick to smile and laugh with her coworker and the minute we walked in she was nothing but ill mannered. At the pool when the time came for it to be closed we did not get a warning or anything to let us know it was time to leave. All they did was shut off the lights completely. I understand the pool has set hours AND same goes with breakfast. As soon as 10 a.m. hit they close the doors to the food area, again with no prior notice or anything. Like I said I understand there are set times for things but I also understand courtesy, like last call??. I will definitely think twice about coming here again...
Stayed 1 night in Jan 2026

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Mahalo plenty
Stayed 1 night in Dec 2025

8/10 Good

Shaun

Liked: Cleanliness, amenities
Room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were very clean and the staff exceptionally competent and friendly. Breakfast was very good! Pool was awesome.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica, Blanco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025