Heeren Palm Suites

3.5 star property

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

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Interior
Puri Melaka
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
4.3 out of 5, Excellent, 920 reviews
The price is NZ$122
includes taxes & fees
31 Mar - 1 Apr
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About the area

Malacca City

With a stay at Heeren Palm Suites in Malacca City (Taman Kota Laksamana), you'll be steps from Jonker Street Night Market and No 8 Heeren Street Heritage Centre. .This family-friendly hotel is 0.3 mi (0.5 km) from Malacca Heritage Centre and 0.4 mi (0.7 km) from Cheng Hoon Teng Temple.

What's nearby

  • Jonker Street Night Market - 2 min walk - 0.2 km
  • Malacca Heritage Centre - 3 min walk - 0.3 km
  • Malacca River - 7 min walk - 0.6 km
  • Dataran Pahlawan Melaka Megamall - 10 min walk - 0.9 km
  • A Famosa - 12 min walk - 1.0 km

Getting around

  • KB17 Pulau Sebang/Tampin Station - 31 min drive
  • Kuala Lumpur International Airport (KUL) - 101 min drive

Restaurants

  • ‪Asam Pedas Claypot - ‬4 min walk
  • ‪Bibik House - ‬3 min walk
  • ‪王老爹 Old Days Shop - ‬4 min walk
  • ‪Peranakan Mansion - ‬2 min walk
  • ‪Restoran Peranakan - ‬2 min walk

About this property

Heeren Palm Suites

Heeren Palm Suites offers 10 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include an arcade/game room and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. A complimentary local cuisine breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10:30 AM.
Heeren Palm Suites has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MYR 70 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Heeren Palm Suites Hotel Malacca
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca
Heeren Palm Suites
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca City
Heeren Palm Suites Hotel Malacca City

Heeren Palm Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 120 reviews
Rating 8 - Good. 48 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

GRACE

Travelled with partner
Liked: Cleanliness
Room is okay but can improve on the soundproof. Abke to hear the next unit open & slam door.
Stayed 1 night in Nov 2025

8/10 Good

Dora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Azim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old town Melaka in this hotel our suite was spacious and the bathroom was modern and beautiful. The bed was spacious and lounge chair amazing. Enjoyed the walkable tours . Food suggestions and many options to eat and shop. This hotel was over 100 years d with Asian inlays and carved furnishings. The Portuguese architecture was awesome blended with Chinese decor. Enjoyed our stay. Would recommend to stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Leo, Marietta

Business traveller
Average quality
Stayed 1 night in Jun 2025

10/10 Excellent

choo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friend staff and room is well maintain.
Stayed 1 night in Jun 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right next to Jonker street. The only issue with I had was the squeaky wooden floors. I heard mine as well as my neighbors. As long as you don’t mind that, place is awesome
Stayed 1 night in Jun 2025

8/10 Good

Ai Lian

Business traveller
Friendly staff. Concerned that they would not return my deposit which they took on my first night after 7 days. Also expect to pay all nights on the first day. Beautiful Perakaan house. Locality is ideal for sight seeing and eating local food. Grab drivers are helpful and friendly
Stayed 3 nights in May 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant experience. This boutique hotel offers a unique blend of privacy and comfort, with only 10 spacious rooms—perfect for those who appreciate a quieter, more exclusive stay. The Peranakan-inspired décor is absolutely charming, with intricate details that reflect Melaka’s rich heritage, while the modern bathrooms provide all the expected amenities (though a small addition like cotton pads for makeup removal would be nice!). The location is fantastic—right in the heart of the heritage district, making it easy to explore the city’s main attractions on foot. Service is warm and attentive, adding a personal touch to my stay. Cleanliness is top-notch, and the overall ambiance feels both cozy and elegant. A couple of things to note: WiFi can be weak at times, and while the hotel advertises on-site parking, spaces are quite limited. Also, there are no elevators, so be prepared for some staircase climbing. 😅 Overall, Heeren Palm Suites is a wonderful choice for those looking for a blend of heritage charm, comfort, and a prime location in Melaka! Would definitely stay again.
Stayed 1 night in Feb 2025

8/10 Good

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Desmond, Sengkang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hsi Choong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked very basic but the rooms were excellent. The staff were very helpful and polite. Locations was within walking distance to interesting locations.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaswinder

Stayed 2 nights in Mar 2024

8/10 Good

Nannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Filiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They offer more then hospitality

More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome.
Stayed 3 nights in Dec 2023

10/10 Excellent

OOI

Travelled with family
Liked: Cleanliness, staff & service
UPDATES FACITILITES SUCH BREAKFAST
Stayed 2 nights in Mar 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Stayed 1 night in Jul 2022

10/10 Excellent

Suyama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Jul 2022

8/10 Good

Wei Qiang Mark, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Lola

Stayed 1 night in Apr 2022

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good old fashion stay

Location is convenient to go around to see nice places. Room is spacious and rustic.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heeren Palm suites

Charming architecture and decor. Excellent staff and service. Ideally located. Parking available with assistance from staff. Due to the interior design, our suite had certain exposed areas visible to outside balcony that reduces privacy...
Stayed 2 nights in Jul 2020

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

A lovely hotel in an old Shophouse. The location is stellar. The staff are friendly and caring. The layout of our room was slightly odd, you can see in the bathroom (just odd not bad). Breakfast was average.
Stayed 3 nights in Jun 2020

8/10 Good

Pei Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Robyn, Sydney

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautifully restored home. Lovely rooms and bathrooms. Good breakfast.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff. Extremely good location. great authentic nonya dishes for breakfast. clean room and massive size bathroom.
Stayed 2 nights in Dec 2019