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Embassy Suites Charleston

3.5 star property

Photo gallery for Embassy Suites Charleston

Meeting facility
Lobby
Presidential Suite, 1 King Bed | Living area
Presidential Suite, 1 King Bed
Indoor pool

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    ‪3 min walk‬
  • Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Clay Center for the Arts and Sciences
    ‪9 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(59 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

8.8 out of 10
Excellent
(59 reviews)
  • 47 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

8.8 out of 10
Excellent
(16 reviews)
  • 57 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed (Wellness)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed (Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 2 Double Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 2 Double Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(14 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Charleston Marriott Town Center

  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1001)
The price is NZ$210
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Charleston Marriott Town Center

About the area

Charleston

A stay at Embassy Suites Charleston places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Charleston Town Center. .This hotel is 0.3 mi (0.5 km) from Laidley Court Shopping Center and 0.3 mi (0.5 km) from Charleston Stage Company.

What's nearby

  • Charleston Town Center - 3 min walk - 0.3 km
  • Haddad Riverfront Park - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 9 min walk - 0.8 km
  • CAMC General Hospital - 12 min walk - 1.1 km

Getting around

  • Charleston Station - 15 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Fife Street Brewing - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Recovery Sports Grill - ‬7 min walk

About this property

Embassy Suites Charleston

Hotel in Charleston with free breakfast and a 24-hour fitness center
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 253 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast. A complimentary manager's reception is offered each day.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 12 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 688 out of 1210 reviews
Rating 8 - Good. 253 out of 1210 reviews
Rating 6 - Okay. 117 out of 1210 reviews
Rating 4 - Poor. 69 out of 1210 reviews
Rating 2 - Terrible. 83 out of 1210 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jenine, Norwalk

I purposely picked this property because of the indoor pool and I did not know it was out of order until I checked into the hotel which was disappointing. The room was nice and clean burr to phones did not work, and when I had my sister check in the room it was four adults and they only gave my sister two keys for four adults I also asked for handicapped accessible room and I did not get one and my husband has cerebral palsy and it was hard for him to get in and out the tub. Was not happy at all but it was a place to lay my head
Stayed 1 night in May 2025

8/10 Good

Amanda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Eh

The hotel is lovely. The staff was very friendly. The only issues I seen was that they had maintance painting in an elevator so it caused a delay with elevators. We ended until taking the stairs down. Also parking was a little strange. None of the parking garages said it was for this hotel. So it basically forces you to use the valet which cost more money. Over all it was a nice hotel. However it wasn't worth the price.
Stayed 1 night in May 2025

8/10 Good

Madisen

Stayed 1 night in May 2025

4/10 Poor

Anneka

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Recent visit

For the price of the hotel rooms, the rooms are very outdated . There was hair on a washcloth that I had not used yet. Gross! And I do not like that you have to pay for parking. The price you charge it Should be included . Way to expensive for the quality there
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Shannon

Stayed 1 night in Apr 2025

10/10 Excellent

cornelia

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Matt

Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Arrived at 10:00 pm on 4-26-25 . Valet was kind, patient, and helpful. Upon arriving to our room 421, it was a bit dated but that is okay, it was semi clean…. Filthy air vent on ceilings in all rooms. The bath tub appears as it could be redone meaning new sealant , it appeared gross in color (the bath tub is not house keeping fault, that falls on the owner) out dated bathroom, broke safe in closet. Fridge that had rusted hinges that made it difficult to open and close. W/e were only there for the night . My husband
Stayed 1 night in Apr 2025

8/10 Good

Judith

Stayed 1 night in Apr 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness
Overall the hotel was nice and the suites were spacious and comfortable. It was very clean and the area felt fairly safe. Unfortunately, the pool was completely out of commission which was not stated anywhere before arriving at the hotel and the staff members were not honest about the condition of the pool. Getting an elevator from floor to floor was also tricky at times as there is only one end of the hotel with elevators and only three elevators. Also, a map or diagram of where to park was not provided before arrival at the hotel which led to great confusion when trying to find the correct parking garage.
Stayed 4 nights in Apr 2025

2/10 Terrible

Sharde

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service

Huge safety concerns

We made the decision to depart our trip early because the elevators did not work. This was a huge safety concern for us. My husband has mobility issues so taking the stairs was not an option. I was shocked that we were not offered a partial refund for the danger this situation created to all occupants of the hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was in amazing condition. Room was exceptionally clean. Breakfast was delicious
Stayed 1 night in Apr 2025

8/10 Good

george

Travelled with family and small children
Liked: Amenities
Everyone very helpful
Stayed 1 night in Apr 2025

4/10 Poor

Alison

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub did not drain properly and the water soaked into the carpet in the next room! Maintenance came and we got “downgraded” to another room. Since we booked with Expedia they were unable to give us any type of discount plus they charge $15 for parking and wifi is not free. Also, no hottub on site like the photos imply. Will not be staying here again.
Stayed 1 night in Apr 2025

6/10 Okay

Tassili

Disliked: Staff & service
Facilities surrounding.
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and location! Great staff and amenities.
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled from previous water damage and not clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities

Valet needs reoganizing

The Valet service needs work. It is too congested. People trying to check in and those trying to get their car or park their car was cumbersome. The Valet service needs to be moved to the side. Let the front be for checking in. Then when you need your car go to the side where the other sliding doors are. Unless you like elavator noise don't get on the top floor outside the elavotors. You can here them in the back going up and down. Otherwise, it was a nice stay. Staff are very friendly.
Stayed 3 nights in Apr 2025