I love Art. My family and I have been staying for over 10 years here. The ladies (Julie and Daisy) have always greeted us with warm smiles, attentive, and make us feel at home. This last time I was a bit disappointed with the service when checking in, I had a late check in with my cousin with a young lady named Belen. She is the opposite of the ladies mentioned before. She is cold, doesn’t smile, hardly says anything when you ask, mind you we have always treated everyone with respect, say please and thank you. I’m not sure if it was a bad day but according to others, I’m not the first who has a complaint about her. Everything else is great, I will continue to stay & hopefully not run into Belen anytime soon!