Grand Jatra Hotel Pekanbaru

4.5 star property

Room options

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive Suite

Grand Executive Suite

Grand Executive Suite

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Superior Room

Grand Superior Room

Grand Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Pekanbaru

A stay at Grand Jatra Hotel Pekanbaru places you in the heart of Pekanbaru, steps from Pekan Baru Mall and 11 minutes by foot from Senapelan Tunjuk Ajar Integritas Park. .This family-friendly hotel is 1 mi (1.5 km) from Great Mosque of An-Nur and 1.9 mi (3 km) from Riau University.

What's nearby

  • Pekan Baru Mall - 1 min walk - 0.1 km
  • Great Mosque of An-Nur - 10 min walk - 0.9 km
  • Senapelan Tunjuk Ajar Integritas Park - 10 min walk - 0.9 km
  • Ciputra Seraya Mall - 6 min drive - 2.3 km
  • Riau University - 7 min drive - 2.6 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • ‪Vanhollano Bakery - ‬2 min walk
  • ‪Kedai oma - ‬2 min walk
  • ‪Es Cendol Pak Jenggot - ‬2 min walk
  • ‪Aston Restaurant - ‬3 min walk
  • ‪RM Sari Bunda Jaya - ‬3 min walk

About this property

Grand Jatra Hotel Pekanbaru

Luxury hotel with 3 restaurants and 2 outdoor pools
Grand Jatra Hotel Pekanbaru offers 200 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

This Pekanbaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
Enjoy Asian cuisine at Bellagio Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Bellagio Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine.
Enoki Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Mezzanine Lounge and Bar - Onsite lobby lounge.
Asian Barbecue - This restaurant specializes in barbecue and is located by the pool. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Asian Barbecue
  • Bellagio Restaurant
  • Enoki Japanese
  • Mezzanine Lounge and Bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (200 centimetre wide door)

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Grand Jatra Hotel Pekanbaru Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 6 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

DENI

Stayed 2 nights in Dec 2023

4/10 Poor

Chang Ming, Carey

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
My toilet was flooded with water. Drainage was stuck
Stayed 4 nights in Sep 2022

6/10 Okay

Stephen

Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Zulfa

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Stayed 4 nights in Jun 2019

10/10 Excellent

KU MOHD HAZIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is very convenient
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
not prefer this hotel
Stayed 4 nights in Feb 2019

8/10 Good

Ho Riyadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Nandprasad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall stay - I enjoyed

Good and near to amenities.
Stayed 1 night in Aug 2018

4/10 Poor

TAN

Liked: Staff & service
Disliked: Cleanliness

Won't be staying here ever again

The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
Stayed 1 night in Jun 2018

10/10 Excellent

Rama Murthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay..Convenient location

Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool

6/10 Okay

KYAW

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

Thian Chye

Liked: Staff & service
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

Reliable hotel, comfortable stay

The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.

8/10 Good

Jan Sandvig

Liked: Cleanliness

OK business hotel

Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel next to shopping complex

Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and easy access to food

Good for a short business trip

8/10 Good

Hamdan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel in Pekan Baru.

Good location. Side by side with a shopping centre. Plenty oh shops nearby too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It a nice pleasant stay, clean room.