bai Hotel Cebu

4.0 star property

Photo gallery for bai Hotel Cebu

Outdoor pool, pool loungers
View from property
Lobby
Gym
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • Place, City Time Square
    ‪5 min walk‬
  • Place, Mandaue City Hall
    ‪13 min walk‬
  • Place, SM City Cebu
    ‪4 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪14 min drive‬

Room options

Executive Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Room

9.4 out of 10
Exceptional
(67 reviews)
  • Harbour view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Premier Room

9.6 out of 10
Exceptional
(43 reviews)
  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

About the area

Mandaue

When you stay at bai Hotel Cebu in Mandaue, you'll be in the business district, a 3-minute drive from SM City Cebu and 7 minutes from Ayala Center. .This hotel is 3.6 mi (5.8 km) from Waterfront Cebu City Casino and 5.6 mi (9 km) from SM Seaside City Cebu.

What's nearby

  • City Time Square - 5 min walk - 0.5 km
  • Mandaue City Hall - 13 min walk - 1.1 km
  • J Centre Mall - 18 min walk - 1.6 km
  • Cebu Country Club - 4 min drive - 2.6 km
  • SM City Cebu - 4 min drive - 3.0 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 18 min drive

Restaurants

  • ‪Café Bai - ‬1 min walk
  • ‪Jolibee Parkmall - ‬3 min walk
  • ‪Bo's Coffee - ‬4 min walk
  • ‪AA Barbecue - ‬4 min walk
  • ‪Jollibee - ‬2 min walk

About this property

bai Hotel Cebu

Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 668 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at CAFÉ BAI, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
CAFÉ BAI - Onsite buffet restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 1,488 for adults and PHP 744 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1800.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1488 for adults and PHP 744 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

bai Hotel Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1011 reviews
Rating 8 - Good. 195 out of 1011 reviews
Rating 6 - Okay. 65 out of 1011 reviews
Rating 4 - Poor. 20 out of 1011 reviews
Rating 2 - Terrible. 27 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Randy, Chino

Liked: Cleanliness, amenities, property conditions & facilities
Staff were respectful and helpful. Their breakfast buffet was highly pleasing and delicious. Definitely be back to Bai Hotel.
Stayed 2 nights in Jan 2026

6/10 Okay

Samuel

Travelled with partner
The pool loungers are very uncomfortable with no cushions. The beds are hard. The breakfast buffet choices are not great. The staff is friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jacob

Stayed 3 nights in Jan 2026

10/10 Excellent

Jocelyn, Irvine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel with such a very kind crew.
Stayed 1 night in Jan 2026

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, comforting, friendly, many amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Mohammadreza

Liked: Cleanliness, staff & service, amenities
Excellent hotel ,friendly staff and great hospitality.
Stayed 3 nights in Jan 2026

10/10 Excellent

Geoffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service with very warm and welcoming staff. Everyone was courteous, kind, and attentive. They responded quickly to our queries and requests, with great communication throughout our stay. The hotel’s location was also ideal—convenient for going into the city and close to the airport. Highly recommended.
Stayed 2 nights in Jan 2026

10/10 Excellent

Evangeline, Albuquerque

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff are amazing and we love the rooftop pool. Wish we stayed longer. We will be back 😁
Stayed 1 night in Feb 2026

10/10 Excellent

Leilani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff were friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ferdinand

Liked: Cleanliness, amenities, property conditions & facilities
One of the best
Stayed 2 nights in Jan 2026

6/10 Okay

Baby Reina

The buffet lacks in flavor and quality.
Stayed 1 night in Dec 2025

10/10 Excellent

Loremie

Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth

Friendly staff
Stayed 6 nights in Jan 2026

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 7 nights in Jan 2026

10/10 Excellent

Anne Marjorie Hoyle

Liked: Cleanliness, staff & service, amenities
Very clean room, very friendly and helpful staff, amenities are complete. We got a very awesome room, huge for our family. Very nice hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness
Awesome place , especially the service .
Stayed 2 nights in Jan 2026

4/10 Poor

Peter

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
From checking in they were disputing that my room did not include breakfast as I had to show them that I did. They then corrected it, however, there were many other issues with the customer service (lack of) with the food service at the pool as well as their rooftop lounge.
Stayed 3 nights in Jan 2026

10/10 Excellent

MarcAnthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience here. The room was clean and very spacious. The in-room dining service is good as well. We enjoyed the spa so much! The bar and pool/bar was a great experience. Very lively! The staff is also kind and willing to help with any and everything. We had airport transfer and they handled our luggage with so much care. We really enjoyed our stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ian

Stayed 1 night in Jan 2026

10/10 Excellent

Roy, Brampton

Stayed 1 night in Jan 2026

10/10 Excellent

Vishal

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Joemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, low water leessure, staff was excellent
Stayed 8 nights in Jan 2026

10/10 Excellent

Enerico

everything was amazing. the staff, room and amenities are amazing.
Stayed 2 nights in Jan 2026