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Nice room the ocean was visible, staff was nice, but overall the hotel is looking old and needs some updating.

Clean air conditioned room. Comfy bed and relaxing shower. Breakfast was a nice spread

Fili Hotel is a great hotel. The check-in was smooth with very friendly and polite staff. I gave it a 4 star because of a mishap we encountered during our stay. We initially only booked for an overnight stay but decided to extend our stay for another night. Everything was great. I loved the room set-up and the bathroom. The toilet was a modern, high-tech Japanese toilet bowl with electronic bidets. The bath tub was a good size too. We stayed in a double room with a sea-view. I really loved the view and the sunrise. 💕 There was a couch near the floor to ceiling window and it can turn into a sofa-bed. On our second day, my mother noticed something peaking out of the corner of the sofa. It wasn't easily visible as the color was the same as design on the carpets. When she pulled it out of the sofa, it was a used cond*m. O_O We had little girls staying with us, they saw the item and got nosy right away hence we immediately threw it. I asked for the room to be cleaned. Didn't make a fuss about it and just told the reception staff in person rather than through the phone to avoid miscommunication. The incident was addressed swiftly and the manager on duty apologised for what happened. It was no one's fault. The incident can help with improving the way the cleaning team prepares the rooms for the next guests in the future. I have to admit, when I saw the used item, I was disgusted and my imagination was betraying me. >_< Overall, Fili Hotel is excellent. Not perfect but close enough.

This is the second time ive stayed. Staff were great as always. When arrived fridge was not working and they were straight on to it to get it fixed. A few nights in TV stopped working and again straight away it was fixed. Unfortunately i had to call them a few times to get the hot water fixed and in the end i gave up as my stay was almost finished.

Good central location but connecting shopping centre and near airport Spacious clean room Delicious buffet breakfast Unfortunately pool was closed but gym area had nice equipment

Adding breakfast would've been nice for the price.