8/10 Good
Karen
20 Sept 2025
Liked: Property conditions & facilities, room comfort
Cosy little hotel with excellent location
Hotel No. 13 is a charming boutique hotel located right on the central square in Bergen. Its excellent location - near to the ferry terminal, to buses and rails, as well as to most of the sights makes it a winner.
The rooms are a little on the small side, and some (the one we were in) has no door separating the bath and toilet area from the main room, although there are of course doors to the WC area and the shower stall that can be closed. The rooms also do not have windows to the outside so they can feel a little claustrophobic. This was not helped by the fact that the room felt a bit still, like lacking of airflow. Still, the room felt warm and cosy, and was comfortable enough for 2 adults for a few nights’ stay. Housekeeping was a bit of hit and miss - the first night after checking in, we found an unwashed coffee cup, the second night we had no cups at all! They also failed to clear one of the cups we had used to make a cup of tea in. Service-wise, the staff didn’t seem very knowledgeable about Bergen - not really able to give any advice on tax refunds nor on how to get to the airport.
The hotel does serve a decent breakfast in the basement. And the lobby area is gorgeous and inviting.
Karen
Stayed 3 nights in Sep 2025
