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Fersal Hotel Neptune Makati

3.0 star property

Photo gallery for Fersal Hotel Neptune Makati

Deluxe Double or Twin Room, 2 Single Beds | Bathroom
Exterior
Deluxe Single Room, 1 Queen Bed
Reception
Café

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
No. 107 Neptune Street, Bel Air II, Makati, Manila
  • Place, Century City
    ‪1 min walk‬
  • Place, Power Plant Mall
    ‪13 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪19 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Deluxe

Premium Deluxe

Premium Deluxe

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 2 Single Beds

Deluxe Double or Twin Room, 2 Single Beds

Deluxe Double or Twin Room, 2 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 Queen Bed

Minibar, in-room safe, desk, free WiFi

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • Free Wi-Fi

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About the area

Makati

With a stay at Fersal Hotel Neptune Makati, you'll be centrally located in Makati, within a 5-minute drive of Greenbelt Shopping Mall and Bonifacio High Street. .This hotel is 4.5 mi (7.2 km) from SM Mall of Asia and 9 mi (14.4 km) from SM North EDSA.

What's nearby

  • Century City - 1 min walk - 0.1 km
  • Power Plant Mall - 13 min walk - 1.1 km
  • Ayala Center - 18 min walk - 1.5 km
  • Greenbelt Shopping Mall - 19 min walk - 1.7 km
  • Glorietta Mall - 3 min drive - 1.5 km

Getting around

  • Gil Puyat Station - 3 min drive
  • Buendia Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 24 min drive

Restaurants

  • ‪Firefly Roofdeck - ‬2 min walk
  • ‪North Park Noodles - ‬2 min walk
  • ‪Tien Ma's Taiwanese Cusine - ‬2 min walk
  • ‪Next Door Noodles by North Park - ‬2 min walk
  • ‪Mann Hann - ‬1 min walk

About this property

Fersal Hotel Neptune Makati

Fersal Hotel Neptune Makati offers 33 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 33 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at Inn Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Inn Cafe - Onsite café.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 250 to 500 per person
  • A restaurant

Restaurants on site

  • Inn Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Massage

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for PHP 650.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 250 to 500 per person
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Fersal Hotel Neptune

Fersal Hotel Neptune Makati

Fersal Neptune

Fersal Neptune Makati

Fersal Hotel Bel-Air Makati

Fersal Hotel Bel-Air

Fersal Bel-Air Makati

Fersal Bel-Air

Fersal Hotel - Bel-Air Makati, Metro Manila

Fersal Hotel Neptune Makati Metro Manila

Fersal Hotel Bel Air

Fersal Neptune Makati Makati

Fersal Hotel Neptune Makati Hotel

Fersal Hotel Neptune Makati Makati

Fersal Hotel Neptune Makati Metro Manila

Fersal Hotel Neptune Makati Hotel Makati

Fersal Hotel Neptune Makati Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 206 reviews
Rating 8 - Good. 77 out of 206 reviews
Rating 6 - Okay. 52 out of 206 reviews
Rating 4 - Poor. 22 out of 206 reviews
Rating 2 - Terrible. 13 out of 206 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Arash

Stayed 1 night in Dec 2025

6/10 Okay

Cameron

Liked: Cleanliness
Disliked: Amenities
Staff is super helpful. Aside from that, and the low room rate, the rest of the experience was subpar. Classic experience of ‘you get what you pay for’, but fell short even in that sense. The in-room safe was missing its door, rendering it unusable. The WiFi was painfully slow (scrolling short videos, for example, had regular intermittent buffering), and made for a tedious online experience. The bottom edge of the shower curtain was about 15mm too short, not reaching the top of the shower enclosure, causing it to easily allow water to splash outside the shower and onto the regular bathroom floor, often drenching the bath mat. The hotel building is situated within 20 meters of an intersection with plenty of traffic, and the road the hotel is on is a bit of a side road commonly used by motor bikes and cars as a bit of a short cut. Some of these vehicles are VERY loud and the sound comes right into the room, as the windows face the street and the rooms have seemingly zero sound proofing. So any time of day, or night, be prepared to possibly be awoken by loud vehicles driving by (all rooms I imagine would have this same issue, as its not a large building and most of the rooms face the street). So, overall it was fine. The aircon worked well. A few of the issues may have been room specific. Yes, its a budget type of hotel, so one shouldn’t always expect a lot. Aside from the exterior noise and poor WiFi performance, with the other issues fixed it would have been slightly better.
Stayed 5 nights in Dec 2025

8/10 Good

David

Stayed 3 nights in Nov 2025

10/10 Excellent

E

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Emy

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because I don’t like that hotel, I don’t recommend in the hotel. The furniture was dirty. The toilet was not working good the shower. The water is very very very slow. Small water is coming out and a lot of problem when I was over there the bed is not good it’s not uncomfortable so I don’t recommend that hotel anybody I’m sorry that’s my opinion
Stayed 3 nights in Jul 2025

4/10 Poor

Gary

Stayed 2 nights in May 2025

10/10 Excellent

Lailah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location
Stayed 1 night in Feb 2025

10/10 Excellent

Lailah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and affordable hotel
Stayed 3 nights in Feb 2025

4/10 Poor

Roberto

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all we had to change 3 rooms before find a suitable one , electrical problem, TV didn’t work, very noisy from the street, then breakfast room service, they give what they like , no suitable for foreigners, no choice ! ants on the bathroom around your toiletry to have an air drier asked a few time then get one after 3 day very disappointing
Stayed 11 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Carlos V

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Josephine

Close to the shopping center friendly staff. Good location clean im.hapoy i might go back nxt time. Thanks
Stayed 5 nights in Oct 2024

6/10 Okay

Sean

Liked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

RUBEN II

Travelled with partner
Typically a modest hotel near Poblacion & Makati Ave. with all you need for a quick stay within the business district.
Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Stayed 4 nights in Jan 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room, approachable staff, value for money
Stayed 1 night in Nov 2023

10/10 Excellent

Juan Pan

Liked: Cleanliness, staff & service
Generally good for short stay
Stayed 5 nights in Oct 2023

10/10 Excellent

Warren

Stayed 2 nights in Sep 2023

10/10 Excellent

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, location is great, accommodation is good!
Stayed 1 night in Sep 2023

10/10 Excellent

Gervin

Stayed 3 nights in Jul 2023

10/10 Excellent

Juan Pan T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At Fersal

Comfortable and relaxing
Stayed 8 nights in Jun 2023