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Hotel Hasna

3.0 star property

Photo gallery for Hotel Hasna

Interior
Outdoor pool
Hallway
Property entrance
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
247 Avenue Mohamed V, Guéliz, Marrakech, 40020
  • Marrakech Plaza
    ‪2 min walk‬
  • Majorelle Garden
    ‪15 min walk‬
  • Jemaa el-Fnaa
    ‪2 min drive‬
  • Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Quadruple Room

Rollaway beds, free WiFi, bed sheets

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the area

Marrakech

With a stay at Hotel Hasna, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. .This hotel is 1 mi (1.5 km) from Le Grand Casino de La Mamounia and 1 mi (1.7 km) from Majorelle Garden.

What's nearby

  • Marrakech Plaza - 2 min walk - 0.2 km
  • Majorelle Garden - 15 min walk - 1.3 km
  • Palais des Congrès - 16 min walk - 1.4 km
  • Le Grand Casino de La Mamounia - 18 min walk - 1.6 km
  • Jemaa el-Fnaa - 2 min drive - 1.8 km

Getting around

  • Marrakech Central Station - 17 min walk
  • Menara Airport (RAK) - 11 min drive

Restaurants

  • ‪Mizaan - ‬2 min walk
  • ‪L'ADRESSE - ‬2 min walk
  • ‪Layali Karoun - ‬3 min walk
  • ‪Charif Pâtisserie - ‬3 min walk
  • ‪Mama Afrika - ‬4 min walk

About this property

Hotel Hasna

Hotel with 2 restaurants, near Jemaa el-Fnaa
Hotel Hasna offers 50 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Marrakech hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Guests are offered a complimentary continental breakfast.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Onsite venue #2 - This restaurant specializes in Moroccan cuisine and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free continental breakfast
  • 2 restaurants

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Hasna Marrakech
Hasna Marrakech
Hotel Hasna Hotel
Hotel Hasna Marrakech
Hotel Hasna Hotel Marrakech

Reviews

Hotel Hasna Reviews

5.8

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 6 out of 34 reviews
Rating 2 - Terrible. 7 out of 34 reviews

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

50/50

Hot water was unavailable. Air conditioning remote was unavailable. Inexperienced reception team.
Stayed 1 night in Jun 2019

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK THIS HOTEL

What a joke. DO NOT STAY HERE. We booked this hotel upon arrival the hotel was under construction and was not available for us to enter. Someone came out and informed us they moved us to Hotel Hicham, I was told to find a taxi and go there. The worst experience I have ever had
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
The hotel was poor, rooms dated, air conditioning was not working well. Rooms were not clean, rugs dirty, patio doors in room 401 were not accessible. No roof terrace and pool as described. Young female receptionist was unfriendly and unhelpful. Location was good. Continental breakfast was poor and basic. No snacks or drinks available and no facilities in rooms. Would not recommend
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location, needs improvement

Booked at the last minute after another booking cancelled on us and we needed a room late at night. Friendly staff, good location, however...the room was old, dated and dirty. The shower curtain stopped a foot above the shower, patches of plaster were missing from the ceiling, one of the light fittings was coming loose and the room smelled musty. The sheets looked clean but I’m not sure about the blankets and pillowcases. We faced onto a balcony and someone was staring into the room one morning while I was still in bed with the window slightly open, we think he was another guest. We travel all the time and this is one of the worst hotels we have ever stayed in due to the cleanliness and dated appearance.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
The property is located in the center of the city and I like this they are kind But they need more cleaning .
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located in the city . Easy to get around. Everyone there was kind and helpful. It’s an old building but enjoyable. Especially waking up to someone’s morning prayer.
Stayed 6 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it filthy with no effort towards cleanliness. It was difficult to identify chromeium in the bathroom; obvious dust in many places. There was confusion as to the booking, although it was eventually resolved.
Stayed 3 nights in Apr 2019

10/10 Excellent

donghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor wifi. Other things were good.
Stayed 1 night in Feb 2019

8/10 Good

Syed al

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, nice and simple

Amazing hotel Good staff Nice breakfast Very very good location Happy to stay again
Stayed 1 night in Oct 2018

8/10 Good

RABIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was ok

Everything was ok , The only thing which a bit annoying , the reception keeps asking you to be quite inside your rooms . Even you just talk on the on the phone at 8:30 pm .
Stayed 1 night in May 2018

8/10 Good

isabelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel HASNA devient hotel MBROUK

Cela fait plusieurs années que nous venons à l'Hotel Hasna et nous n'avons jamais été déçus. Seulement cette année, nous avons découvert que l'hotel avait changer de nom : Hotel MBROUK. Ce qui ne change en rien à la qualité du service mais surpris en arrivant devant l'hotel.
Stayed 1 night in Jan 2020

2/10 Terrible

Raffaele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vecchio con camere piccole letti scomodi, colazione continentale zero, portavano un panino vecchio scongelato una scatolina di marmellata e un mini cornetto ,caffè nero nel bidone e latte nel bidone in un ristorante spoglio e sporco.al momento di pagare la tassa di soggio9negavano la ricevuta di pagamento, perché dicevano che doveva darla hotel.com. sconsiglio questo hotel
Stayed 5 nights in Mar 2019

4/10 Poor

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Gunilla

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Edullinen ja hyvä sijainti. Huone oli epäsiisti ja lämmintä vettä ei tullut.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
L'endroit est bien situé mais tous est vieux lequipement le matériel et le petit déjeuner nul.
Stayed 3 nights in Feb 2019

8/10 Good

Michel

Liked: Staff & service
Disliked: Cleanliness, room comfort

propreté à revoir

Déjà commenté
Stayed 2 nights in Jan 2019

2/10 Terrible

Sissi

Disliked: Cleanliness, property conditions & facilities
Hôtel vieux insalubre sale. A ne pas conseiller même pour une nuit.. Salle de bains désastreuse. Salle. Des travaux à prévoir. On ne peut pas s installer dans la baignoire. De plus la robinetterie est défectueuse.. Des cheveux par terre. Ce n est pas balayé ni lavé par terre à chaque changement de client
Stayed 3 nights in Dec 2018

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Комфортный и экономичный отель

Достаточно чистые номера, уборка каждый день, приветливый персонал, в отеле имеется свой бассейн, отличное месторасположения - до площади Джемаа эль Фна 15-20 минут пешком. Минус - старая мебель, но номера теплые, что немаловажно для глубокой осени в Марокко.
Stayed 2 nights in Nov 2018

8/10 Good

Badher, LYON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon personnel et bonne relation avec la clientèle Grande chambre, lit confortable sauf qu'un coup de nettoyage des robinetterie à revoir (juste un peu de saleté vu que je suis assez maniaque) mais dans l'ensemble à ce prix la c'est bien. Petit déj. normale sans grande surprise mais suffisant (beurre, confiture, pain, jus d'orange frais) 12 min à pied de la place de Marrakech sinon bcp de resto et magasins à 2 minutes
Stayed 2 nights in Nov 2018

6/10 Okay

Trille

Disliked: Room comfort

I hjerte af Marrakesh

Et lille familiehotel. Noget slidt , men rent. Personalet er venlige . Prisen er superbillige og adressen er helt perfekt . Man kan gå til alt herfra . Kæmpe fordel er at de har parkingskælder .
Stayed 1 night in Aug 2018

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities, room comfort

Agreable petit hotel marocain typique

Hôtel marocain typique. Il faut donc respecter les marocains en vacances et leurs habitudes sans agresser l'agent d'accueil s'il manque du papier toilette par exemple ou la télécommande de la climatisation ... Il fera son possible pour vous contenter. La piscine est appréciable après une journée de marche dans la ville. Petit bémol, le petit déjeuner qui est une mauvaise copie d'un petit dej' français.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel proche de toutes commodités.

Calme, bien situé, qualité prix très bien. Chambre un peu juste en superficie.
Stayed 2 nights in Aug 2018

2/10 Terrible

Anaïs

Disliked: Cleanliness, staff & service, property conditions & facilities
Chambres sales ou non faites, réservation des chambres non conformes a ce que j'avais réservé sur internet, personnel non accueillant...
Stayed 1 night in May 2018