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Aparthotel

Oaks Melbourne on Collins Suites

4.5 star property

Photo gallery for Oaks Melbourne on Collins Suites

Exterior
Premium bedding, desk, blackout curtains, soundproofing
Property amenity
Exterior
Premium bedding, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
480 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪3 min walk‬
  • Melbourne Central
    ‪9 min walk‬
  • Crown Casino
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Executive Studio Apartment (High Floor)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment (No External View)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Executive Studio Apartment

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

1 bedroom, desk, soundproofing, iron/ironing board

Oaks Melbourne on Market Hotel

  • Pool
  • Hot tub
  • Kitchen
  • Free WiFi
4.3 out of 5, Excellent, (4574)
The price is NZ$239
for 1 room
includes taxes & fees
28 Jun - 29 Jun
Oaks Melbourne on Market Hotel

About the area

Melbourne

With a stay at Oaks Melbourne on Collins Suites, you'll be centrally located in Melbourne, steps from Collins Street and 11 minutes by foot from Melbourne Convention and Exhibition Centre. .This aparthotel is 0.6 mi (0.9 km) from Crown Casino and 0.6 mi (1 km) from Marvel Stadium.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Collins Street - 3 min walk - 0.3 km
  • Melbourne Central - 9 min walk - 0.8 km
  • Marvel Stadium - 10 min walk - 0.9 km
  • Crown Casino - 10 min walk - 0.9 km
  • Melbourne Convention and Exhibition Centre - 10 min walk - 0.9 km

Getting around

  • Southern Cross Station - 7 min walk
  • Flagstaff Station - 9 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Royal Stacks - ‬1 min walk
  • ‪The King Hotel - ‬2 min walk
  • ‪Vue De Monde - ‬3 min walk
  • ‪Henry and the Fox - ‬1 min walk
  • ‪The Lui Bar - ‬4 min walk

About this property

Oaks Melbourne on Collins Suites

Aparthotel with a sauna, steps from Collins Street
Oaks Melbourne on Collins Suites offers 233 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms, featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.
Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 233 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1129 out of 4198 reviews
Rating 8 - Good. 1638 out of 4198 reviews
Rating 6 - Okay. 861 out of 4198 reviews
Rating 4 - Poor. 391 out of 4198 reviews
Rating 2 - Terrible. 179 out of 4198 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities
It was my worst stay i have ever had in Melbourne. Oaks ruined our trip which was dreadful. They gave the room i booked to someone else and gave us a disgusting room. I booked a room with 1 bed in it instead we got a room that they jammed 2 beds in making it too restricted. The bathroom was no bigger than a cupboard. Shower was unsafe drain rocked back and forth under your feet which made it very unsafe. The water pressure was so low it was disgraceful. There was a sign in bathroom that said to hang towels on towel rack there was no rail you could see signs of where it had originally been fitted to the wall just above small basin. Also the water in the toilet ran fully for the full time we were there and was so loud. Went to put our valuables in the safe and it didnt work. Then we went to look at the pool for a swim and it was empty and closed. We were so upset when we told the front desk about it that he showed no sign of giving a damn. We asked to cancel another night we were going to stay on the 30th before flying home on 31st Once we checked out and my partner went to collect car from secure parking and we were half way to our trip to Albury we realised we were charged an additional $180 for parking when i had already been charged for parking when we checked in. We want the $180 refunded and a partial refund for our stay which is only fair i believe. I would never recommend the Oaks to anyone or stay there ever again. I am also waiting for my full refund for the 30th
Stayed 2 nights in Mar 2025

10/10 Excellent

Kiara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

karen, Any city

Liked: Property conditions & facilities
I will recommend
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
It was everything I required and desired for a busy 3 day stay in Melbourne.
Stayed 3 nights in Mar 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, property conditions & facilities
Two days in a row fire evacuation was needed. 17 floors at 4:15am not a good wake up
Stayed 3 nights in Mar 2025

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hated staying at this Oaks. The fire alarm was activated two nights in a row at 6:30AM and 4:30AM which traumatized my 9 year old child to the point that I had to book early flight to bring her back home and paid $750. She has having nightmares now due to that shock. We had to evacuate 12 levels by stairs on both nights. When tried to ask the staff member in the morning, she got angry, agitated and grumpy for being asked about the evacuation! We were staying in 2 queen bed apartment and one of the rooms had no window at all as well as no aircon. The swimming pool wasn't accessible either. Overall had a terrible time at this hotel. NEVER EVER going back there!
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very central to stay, clean, large rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities
All good except for on the two consecutive days I was there the fire alarm system went requiring everyone to evacuate the building very early morning. Very unfortunate, once forgivable but twice it wears thin.
Stayed 2 nights in Mar 2025

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities
Spacious room and comfortable bed. Bathrooms is tiny, not much more than a closet space, and there was no tea or coffee in the room.
Stayed 1 night in Mar 2025

6/10 Okay

Hanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had a large room with a well equipped kitchen. It would have been a comfortable stay if it weren’t for the horrible little bathroom, that was so poorly designed, that when you took a shower, water splashed all over the bathroom. The shower was more of a youth hostel standard than a 4 start hotel. It had a curtain (!) that did not reach all the way from wall to wall leaving a 2-3 inch gap between the curtain and the glass wall. It had a tiny little sink attached to the wall with no counter space around it. The staff at the reception desk and the housekeeping staff were lovely and very accommodating.
Stayed 6 nights in Feb 2025

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities
Some rooms are a bit odd. Mine had a gloor to ceiling wall window onto a stsndard hotel passageway. Lets the noise in. Prep for the noise if you book these rooms. I think they are tagged as "no view" rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, clean and easy to get too with plenty of public transport. Lovely reception staff. Would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

kerry, Copacabana

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Pleasant staff. A bit dated. The bathroom in our higher floor studio unit was incredibly small. The coffee machine that I was so happy to see didn’t work, and I asked for the staff to check it but I don’t think any one did.
Stayed 3 nights in Feb 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, room comfort

Wrong Room

Ordered a Roof Top Apartment and was given one with a small side balcony only
Stayed 1 night in Feb 2025

6/10 Okay

Narelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ELAINE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lady at the reception was really helpful. She upgraded us to a nicer room which had windows. Didnt hear any street noise at all. Way better than the accommodation I initially planned to book along Flinders St.which was near the trams and rails. Highly recommend

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, room comfort

M Melbourne at the Door

Too find accommodation in Melbourne under $200 a night with all amenities is near impossible. Although the Oaks on Collins is a little out dated it is very central to the whole city. Trams just outside the door. The room it self was very small, the bathroom was even smaller not very practical and very old. The beds were comfortable and allowed a good night sleep. No extras given ie shower caps, soap or face wahers. There wasn't a toaster in the room either. I suppose I could of asked but didn't. The internet was good but only a small TV was provided. The room suited our needs but probably wouldn't stay there again. I usually pick Oakes as they offer suitable accommodation for a great price. The rooms defently need upgrading
Stayed 2 nights in Feb 2025