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Best Western Plus Hotel La Joliette

4.0 star property

Photo gallery for Best Western Plus Hotel La Joliette

Bar (on property)
Indoor pool
Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request)
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

View map
49 Avenue Robert Schuman, Marseille, Bouches-du-Rhone, 13002
  • Place, Les Terrasses du Port
    ‪3 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪11 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪14 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed

7.6 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking, Mezzanine (Living Room;with Sofabed)

Family Room, 1 Queen Bed, Non Smoking, Mezzanine (Living Room;with Sofabed)

Family Room, 1 Queen Bed, Non Smoking, Mezzanine (Living Room;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About the area

Marseille

Best Western Plus Hotel La Joliette is centrally located in Marseille, a 4-minute walk from Les Terrasses du Port and a 2-minute drive from Museum of European and Mediterranean Civilisations. .This hotel is 1.2 mi (1.9 km) from Grand Port Maritime de Marseille and 2.8 mi (4.5 km) from Timone Hospital.

What's nearby

  • Les Terrasses du Port - 3 min walk - 0.3 km
  • Museum of European and Mediterranean Civilisations - 11 min walk - 1.0 km
  • Grand Port Maritime de Marseille - 14 min walk - 1.2 km
  • Velodrome Stadium - 6 min drive - 4.8 km
  • Marseille Provence Cruise Terminal - 8 min drive - 6.2 km

Getting around

  • Joliette Station - 1 min walk
  • Arenc Le Silo Tram Station - 14 min walk
  • Marseille - Provence Airport (MRS) - 18 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪CôtéSushi - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gilberte & Marguerite - ‬2 min walk
  • ‪Frisch Süßes - Berliner Kebap - ‬1 min walk

About this property

Best Western Plus Hotel La Joliette

Hotel with an indoor pool, 4-minute walk to Les Terrasses du Port
Best Western Plus Hotel La Joliette offers 63 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • SALLE PETIT DEJEUNER

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (70 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • 2 buildings
  • 5 floors
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Nearby parking fee: EUR 30 per day (525 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 10:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Joliette
Best Western Joliette
Best Western Plus Hotel Joliette
Best Western Plus Joliette
Best Western La Joliette
Best Plus Joliette Marseille
Best Western Plus Hotel La Joliette Hotel
Best Western Plus Hotel La Joliette Marseille
Best Western Plus Hotel La Joliette Hotel Marseille

Best Western Plus Hotel La Joliette Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 385 reviews
Rating 8 - Good. 140 out of 385 reviews
Rating 6 - Okay. 42 out of 385 reviews
Rating 4 - Poor. 16 out of 385 reviews
Rating 2 - Terrible. 11 out of 385 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t what I was expecting for a 4 star hotel. Not bad, not good, just OK.
Stayed 4 nights in Jul 2025

2/10 Terrible

DEBORAH

Travelled with family
the room was full of bugs and we were bitten all night. there we re 2 pillows, 1 a large cushion, which was too large to lie on, and another, very very small one that was hard and memory foam. We had an absolutely awful night. the A/C was broken in the lobby as was the revolving door. the whole experience was awful. I'd absolutely not recommend. For the price, it was awful...
Stayed 1 night in Jun 2025

4/10 Poor

Helen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
too far from main attractions. Odd facility. Room was outdated and not very clean. Breakfast was good, however
Stayed 1 night in May 2025

10/10 Excellent

Robert, Yarmouth Co

Stayed 2 nights in May 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful receptionist
Stayed 2 nights in May 2025

6/10 Okay

Ahmet Algan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
not a quite nice area to walk
Stayed 3 nights in Apr 2025

2/10 Terrible

alyssa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

This hotel is AWFUL! It is in a questionable at best neighborhood. Upon check in we were told that in order to use the pool (we weren’t planning to) we would need to call ahead and ask permission and if granted they’d give us towels. The hotel has bedbugs. Our daughter killed one. I reported it to the manager who replied, “ no it’s not a bed bug, housekeeping took a picture”… we had disposed of the one our daughter killed, so it obviously wasn’t alone. Our room smelled of urine after sightseeing all day. The safe was broken. The manager refused to let us check out early, forcing us to stay. We did, but ended up leaving anyway. The whole experience ruined our time in Marseille.
Stayed 3 nights in Apr 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très confortable et au calme. Très bonne équipe. Petit déj copieux. Quelques traces d’usage mais en général un très bon hôtel
Stayed 1 night in Mar 2025

10/10 Excellent

Venkatesh

Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel. It is nice and well located for easy walking to tourist activities. The breakfast buffet was fantastic and a highlight.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paola Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy. Eva at reception was great! Lived our upgraded room!
Stayed 1 night in Oct 2024

8/10 Good

Laura

Stayed 1 night in Oct 2024

10/10 Excellent

Jingjie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable, perfect breakfast
Stayed 2 nights in Sep 2024

4/10 Poor

nicholas

Travelled with family
Disliked: Staff & service, property conditions & facilities
Arrived at 12:00pm after 12 hours of travel, waited4.5 hours in lobby for available room, deluxe room unpleasant view of rear of property
Stayed 1 night in Sep 2024

6/10 Okay

V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very walkable
Stayed 1 night in Sep 2024

10/10 Excellent

Clay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We drove in from Nice, late at night. GPS wasn't giving exact location, so I called the hotel The night manager was very helpful in guiding us to the right place. Our room was very comfortable. All of the staff were friendly and helpful. Hotel is located within walking distance of the Old Port and La Panier areas. Parking garage ($$$) is located a street over, but we were able to load and unload the car in front of the hotel. We didn't have the breakfast buffet, but it smelled wonderful.
Stayed 3 nights in Sep 2024

4/10 Poor

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The fitness area was closed, the pool was closed and the elevators were broken. Had to carry out luggage down the stairs!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Stayed 3 nights in Sep 2024

10/10 Excellent

Warris

Stayed 3 nights in Aug 2024

2/10 Terrible

COSKUN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel only for it’s pool and when I try to use it I was told that pool wasn’t available
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Very convenient to restaurants, shopping and historic areas of downtown. Highly recommended!
Stayed 2 nights in Jun 2024

8/10 Good

KRISTEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accommodations

Restaurants nearby were closed early and choices were limited. Staff was very friendly and attentive and hotel was very nice as was breakfast option.
Stayed 1 night in Jun 2024

8/10 Good

KRISTEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accommodations

Area was difficult to navigate and very busy. Restaurants were closed early and choices were limited. Staff was very friendly and attentive and hotel was very nice as was breakfast option.
Stayed 1 night in Jun 2024