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Hôtel Mercure Marseille Canebière Vieux-Port

4.0 star property

Photo gallery for Hôtel Mercure Marseille Canebière Vieux-Port

Business centre
Exterior
Minibar, in-room safe, desk, blackout curtains
Lunch, dinner served; local cuisine, al fresco dining
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View map
48 La Canebiere, Marseille, 13001
  • Museum of European and Mediterranean Civilisations
    ‪19 min walk‬
  • Les Terrasses du Port
    ‪2 min drive‬
  • Notre-Dame de la Garde
    ‪3 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Family Suite, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Family Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | View from room

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | View from room

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Marseille

A stay at Hôtel Mercure Marseille Canebière Vieux-Port places you in the heart of Marseille, within a 5-minute drive of La Criee National Theater of Marseille and Museum of European and Mediterranean Civilisations. .This eco-certified hotel is 2.1 mi (3.4 km) from Notre-Dame de la Garde and 2.2 mi (3.5 km) from Les Terrasses du Port.

What's nearby

  • Museum of European and Mediterranean Civilisations - 19 min walk - 1.6 km
  • Les Terrasses du Port - 2 min drive - 1.7 km
  • Notre-Dame de la Garde - 3 min drive - 2.5 km
  • Grand Port Maritime de Marseille - 3 min drive - 2.8 km
  • Velodrome Stadium - 4 min drive - 3.8 km

Getting around

  • Noailles Station - 3 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 11 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • ‪Bagatel - ‬4 min walk
  • ‪Torréfaction Noailles - ‬1 min walk
  • ‪La Mercerie - ‬2 min walk
  • ‪Bar O Monaco - ‬1 min walk
  • ‪Turkish Baklava Patisserie - ‬2 min walk

About this property

Hôtel Mercure Marseille Canebière Vieux-Port

Eco-certified hotel with a 24-hour front desk and a coffee shop
Hôtel Mercure Marseille Canebière Vieux-Port offers 90 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 90 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by Le Capucin, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee. Children aged 9 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
Children aged 9 and younger eat free breakfast.
Le Capucin - This brasserie specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Le Feuillant - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 21 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Capucin
  • Le Feuillant

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 9 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per day
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 21 per person
  • Nearby parking fee: EUR 21 per day (1640 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Canebiere Hotel
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port MARSEILLE
Mercure Marseille Canebiere Vieux Port Hotel
Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port
Hôtel Mercure Marseille Canebière Vieux-Port Hotel
Hôtel Mercure Marseille Canebière Vieux-Port Marseille
Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

Reviews

Hôtel Mercure Marseille Canebière Vieux-Port Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 180 out of 334 reviews
Rating 8 - Good. 111 out of 334 reviews
Rating 6 - Okay. 21 out of 334 reviews
Rating 4 - Poor. 7 out of 334 reviews
Rating 2 - Terrible. 15 out of 334 reviews

Reviews

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Mingfang

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
hotel very dirty front desk service so bad.
Stayed 5 nights in May 2025

10/10 Excellent

XXXX

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location 8 minute walk from Marseille St Charles station arriving from Lyon, also 8 minutes to the old harbour Vieux Port busiest place with all the sights and restaurants around. Tram stop just in front on the line to Palais Longchamp. Whereas you can take the airport shuttle from St Charles, taxi cost us €90! Good clean comfortable room with minibar and electric kettle but no bottled water provided. Friendly courteous and helpful staff, Julia and others. Didn’t manage on our last day to get a late lunch just after 2 as their restaurant Capucin also open to the street had closed. Will stay again.
Lobby, stairs to breakfast on mezzanine floor
Tramline just outside on La Canebière
In lobby
View from Vieux Port up La Canebière
Stayed 3 nights in May 2025

2/10 Terrible

RaY

Travelled with partner
Liked: Cleanliness
We had a very bad Experience while Staying in Hotel Mercure. On our second day After we checked in, over $1200 of our money vanished from the hotel room safe. we have no Idea how that happened but was a very stressful experience. Ofcours it was very hard to prove that however we reported that case to local police. Hotel Management and staff were not that much of a help.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely the area was very walkable a little outside the ideal zone but overall good.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and the front desk staff very helpful.
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and quiet.

Hotel was absolutely perfect within easy reach of the old port.
Stayed 3 nights in May 2025

10/10 Excellent

Naren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Proximity to the harbour, staff were very friendly, helpful and accommodating, room - adequate in size, cleanliness and quality,,location of the property is rather unimpressive which I guess is typical of any other downtown areas
Stayed 6 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

My room was a nice size as I had chosen a corner room so I had lots of light. The bathroom was nice as well. The items in the fridge are free so it was nice to have a juice. The breakfast was well done with plenty of options and fresh cut fruit. The area is good for being able to see the sights but very busy and into the late night. I could not hear in my room.
Stayed 1 night in May 2025

10/10 Excellent

Shirin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had the best experience with the staff. They were super friendly and polite. no matter how often you asked them something they would pause whatever job they were doing on the Pc and they would stand up and talk to you and tried to help. That what mattered to me more. The Breakfast options were birilliant. I was staying in many 4star hotels in France, No of them offeres this breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Domenico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel and location. I'd definitely consider staying there again if I return to the city. Thank you.
Stayed 1 night in Mar 2025

8/10 Good

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and efficient staff. Great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Franklin

Stayed 4 nights in Sep 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance of Vieux Port and most of the main tourist attractions. The room itself has all the essentials. My boyfriend and I stayed here during Christmas and New Year's, so adding breakfast to the reservation came in handy especially when other places were closed. We had one minor issue when our key card wasn't working, but the staff were very helpful with letting us into our room when we needed it and trying to get the issue fixed quickly. We enjoyed our stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Fawzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour exceptionnel !

Je viens de passer quelques jours en couple dans cet hôtel et je suis ravi de l’expérience. Dès mon arrivée, j’ai été accueilli chaleureusement par un personnel attentif et professionnel surtout monsieur adrian, un très gentil bonhomme La chambre était spacieuse, propre et bien aménagée, avec une vue magnifique sur la ville Le petit-déjeuner était varié et délicieux, mettant en avant des produits frais et locaux. L’emplacement est parfait, proche du centre ville , ce qui rend les déplacements très pratiques. Je recommande vivement cet hôtel pour un séjour à Marseille et j’y retournerai avec grand plaisir !
Stayed 5 nights in Dec 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cengizhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and breakfast

Location is amazing. It can be choosen even just for the breakfast, very delicious and satisfactory breakfast. Rooms are small but okey.
Stayed 4 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk around. Little difficult if you are trying to catch an Uber. Hotel is nice.
Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the centre of town on the La Canebière and a few hundred meters to the harbour. I had some issues with external noise due to high winds being on the top floor that stopped me getting any sleep and an AC duct that fell in to the room but the staff were quick to rectify things and I was moved to another better room. Things happen, its the way the team responds that makes the difference.
Stayed 5 nights in Nov 2024

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the old port area of Marseille, a very quick easy walk to get there. The hotel staff were very friendly, excellent overall. I would not hesitate to stay here again or to recommend it to anyone else.
Stayed 1 night in Nov 2024

6/10 Okay

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, noisy room and poor location

Nice hotel, but the area around the hotel is not good. Marseilles city centre does not feel safe. The room was nice, but not practical. There is very little storage space for clothes and the windows are not sound proof. Was woken each morning at 6am by street noise.
Stayed 2 nights in Sep 2024

8/10 Good

Neil Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for us in terms of style, staff and location. The room was lovely, the staff were brilliant and The breakfast was great. Location is ideal as its close to the bus station and the port. I didnt know anything about having to pay a £150 deposit up front, if you are low on money/budgeting this could be problematic. The street istelf doesnt feel too safe of an evening which is no fault of the hotel but we loved that you have to use your key card to gain entry to the building. I'd definitely stay here again. But I dont see any reason to take a deposit. Just take the card details like every other hotel. Overall a very stylish hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024