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Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Creator video
Jetted bathtub
Aerial view
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Place, Playa Matapalo
    ‪6 min walk‬
  • Place, Diamante Eco Adventure Park
    ‪6 min walk‬
  • Place, Coco Beach
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪94 min drive‬

Room options

View all photos for Suite Superior with Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite Superior with Ocean View

  • 73 sq m
  • Sleeps 2

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(57 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Courtyard View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior (L))

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior (L))

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Tropical View, U)

7.0 out of 10
Good
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (U)

7.8 out of 10
Good
(152 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(5 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (U)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (L)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (L)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (C)

7.0 out of 10
Good
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Tropical View, C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (E)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (C)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite (Jacuzzi | C)

Minibar, in-room safe, desk, blackout curtains

Suite (Jacuzzi | C)

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Tropical View, B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms (B2C-CA)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Jacuzzi | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Suite (Jacuzzi | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (E)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • 40 sq m
  • Sleeps 4

View all photos for Room Superior

Minibar, in-room safe, desk, blackout curtains

Room Superior

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 4

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About the area

El Ocotal

When you stay at Hotel Riu Palace Costa Rica - All Inclusive in Sardinal, you'll be on the beach and 7 minutes by foot from Playa Matapalo. .This all-inclusive property is 12.9 mi (20.8 km) from Coco Beach and 10.2 mi (16.4 km) from Playa Potrero.

What's nearby

  • Playa Matapalo - 6 min walk - 0.6 km
  • Diamante Eco Adventure Park - 6 min walk - 0.6 km

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Coconut Pool Bar - ‬8 min walk
  • ‪Restaurante La Toscana - ‬9 min walk
  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk

About this property

Hotel Riu Palace Costa Rica - All Inclusive

Hotel Riu Palace Costa Rica - All Inclusive offers 538 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sardinal property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.
Make yourself at home in one of the 538 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and a complimentary water park. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Hotel Riu Palace Costa Rica - All Inclusive has 4 restaurants on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Rowing/canoeing
Surfing/body boarding

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 17 years old are not allowed in the spa

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Hotel Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 670 out of 1449 reviews
Rating 8 - Good. 351 out of 1449 reviews
Rating 6 - Okay. 239 out of 1449 reviews
Rating 4 - Poor. 102 out of 1449 reviews
Rating 2 - Terrible. 87 out of 1449 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Vanessa

Stayed 7 nights in Dec 2025

10/10 Excellent

Deon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Dec 2025

10/10 Excellent

Evelyn

Stayed 3 nights in Dec 2025

2/10 Terrible

JESSICA MARIE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
As someone who does all inclusive multiple times a year we were excited to try a RIU. Upon check in we were already alarmed as the woman was not responsive and didnt even answer our question handing us a copy printed map you couldn't even read and saying "walk that way well bring bags when we are ready". We went to the pool buffet, and everything was cold/sat out. We were so worried, but later on I will say that buffet improved, you simply need to come earlier because once you hit about 1 hour prior to close they will actually REFUSE to fill items. We went to our room, and this is where it got interesting. The rooms are outdated, my daughter had no hot water in her adjoining room, there was broken glass block, peeling paint and even the mirror was missing... MIRROR... I dont know how that is possible but it was? The room had little to NO lighting- we had one room no hot water for 3 days and every single day we had to get our room key redone 4 times a day. They said this was due to our phones but maintenance confirmed it was not. We went to dinner, and this is where our experience was pretty much solidified. The Italian had only 5 choices, and the food you couldn't even cut with a fork. We tried the Japanese, and again, the food was overcooked, and subpar. There was little to NO options for anyone who does not eat meat/seafood.. so my teen daughter ate rice as her meal. Roomservice? Cold Nachos...ICE cold from the fridge... Staff was amazing, but amenities HORRID
Stayed 6 nights in Dec 2025

10/10 Excellent

Hareesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort and great service. Food was good. We had fun
Stayed 5 nights in Dec 2025

8/10 Good

Nanette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was very comfortable and grounds were well maintained. Staff made you feel welcome and were very diligent about cleaning. Furniture and decor in rooms was a little dated, but not displeasing. A few minor maintenance issues in the room( sliding glass door slammed, sink stoppers didn’t work) nothing that decreased our comfort. entertainment was good. Really enjoyed the Queen cover band that played one night. we did venture over to the other resort that is attached to the palace and it was much brighter and very active with kids and lots of people. we much preferred the palace which was quieter and had lower lighting for a laid-back vibe , with much fewer children. The Beach was nice with calm waters. there were people selling souvenirs or asking if you wanted a massage but were very polite if you said no Gracias. food was great. Enjoyed all the specialty restaurants and had no problems getting in. The buffet for breakfast was pretty much the same every day, but there were so many choices that it was perfectly fine. only criticism that I would have is that the Jacuzzi tub was in the spa and you had to make a reservation for it and it was very underwhelming barely any jets, basically just a big bath. The steam rooms were separated in the locker rooms.Gym equipment was ample. Riu fun staff kept activities flowing, and we did do the water work out class and it was fun. all in all had a wonderful time. would go back to a Riu resort again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Roldy

Liked: Cleanliness, staff & service, amenities
Friendly staff , great food with different varieties. Place is very close to the beach .
Stayed 4 nights in Dec 2025

8/10 Good

Hilda

Stayed 6 nights in Dec 2025

10/10 Excellent

Teresa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were excellent. A little mold in showers though, otherwise, everything else was great.
Stayed 7 nights in Dec 2025

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is breathtaking and the wildlife that surrounds it is very captivating! RIU never disappoints! Mutiple dining options, plenty of activities and excursions galore! I can't wait to go back. ALSO, make sure to fly into Liberia Airport if this is your destination because any other airport is more than an hour away!
Stayed 4 nights in Dec 2025

6/10 Okay

Reginald

Stayed 4 nights in Dec 2025

10/10 Excellent

Mariana Gonzalez

Travelled with group
Liked: Cleanliness, amenities
Very nice 😊
Stayed 4 nights in Dec 2025

6/10 Okay

Aquanetta

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel wasn’t bad, but it wasn’t the best either. I would rate it a 5/10. The reviews said that renovations were made but it looks as if they haven’t been done yet. Being that it looks so outdated it kind of made me feel uncomfortable as if the place wasn’t clean. The food was not the best and not much variety. I only looked forward to eating breakfast. This place reminds me of a carnival cruise. More emphasis is being put on the outside upkeeing than the inside
Stayed 3 nights in Dec 2025

10/10 Excellent

Latarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal. They were all very pleasant.
Stayed 6 nights in Dec 2025

6/10 Okay

Simone Jeanette

Travelled with group
Disliked: Cleanliness, amenities
The room are old and outdated Rui Palace needs and update
Stayed 5 nights in Dec 2025

4/10 Poor

Whitney

Travelled with group
Disliked: Cleanliness
1. I saw two roaches in my room. 2. The pool area closed down at sunset around 530pm. 3. The restaurants were portioning out the food especially the steak house. 4. The staff, mainly one woman, very rude and nasty at the Japanese restaurant who was hosting.
Stayed 4 nights in Dec 2025

2/10 Terrible

Mark Warren, Woodbury

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room house keeping was poor, had to keep asking for towels. Could not get into any specialty restaurants, the lines were very long and when we finally got up to get into the restaurant they told us no more service for today, the problem was it was only 6:30pm, their suppose to be open until 8:00pm, this was the steak house and the Asia restaurants. The room was in very poor condition, would not recommend this place to anyone
Stayed 7 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff is very friendly and helpful. The shows and concerts were amazing. It is a great place for family fun.
Stayed 4 nights in Dec 2025

10/10 Excellent

Debra, Kitchener

10/10 Excellent

Jamie Lynn, Kitchener

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly. Room clean. Food fantastic
Stayed 7 nights in Dec 2025

2/10 Terrible

Jack Steven

Disliked: Cleanliness, amenities, property conditions & facilities
This property is in need of a full renovation and was unfit for healthy occupancy. We left after 1 day due to the overwhelming urine and mold smell in our room. The telephone didn’t work and neither did the coffee maker. We didn’t stay long enough to get in the disgusting looking empty hot tub or bath. The food was inedible. Only good for a fasting diet. The staff was lovely which is probably why the resort remains open to employee these wonderful people but this was not fit for an RIU Palace or anyone who thinks they know what that means.
Stayed 6 nights in Nov 2025

10/10 Excellent

Marwa K

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great service.
Stayed 5 nights in Dec 2025

10/10 Excellent

Yesenia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time in Costa Rica and at The Riu Palace. I was very happy with my stay here, everything exceeded my expectations! The staff was very welcoming and friendly, Shout out to the wait staff/entertainment Josi, Anderson, Isac, and Max! This crew really was Phenomenal!!! They made us feel like family. The food was delicious and had such a wide variety of options, the rooms were super clean and spacious. Overall I give this resort 10/10, will definitely return with my family. Pura Vida!!
Stayed 6 nights in Dec 2025

10/10 Excellent

April Arlene

Stayed 9 nights in Nov 2025

8/10 Good

nina, Azua

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
No hot tub, no fans at the bathroom. The elavator could not stiop opening the door. Need increase more facility and entertainment
Stayed 7 nights in Nov 2025