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This please was incredible!!! The food, the staff, the property, the entertainment was all top notch. We never did any of the restaurants because we had kids and didn’t want to wait in line so can say that the buffet has amazing food and soooo many options to choose from. There was always chairs to sit around the pool. The staff who do the entertainment were super fun and engaging. The wait staff especially Christopher were amazing at drinking you drinks either on the beach or around the pool!!! The rooms were made up everyday and stocked the mini fridge. Everyone was so friendly and helpful this was probably the nicest resort we have been to. 5 plus stars!!! Would go back tomorrow if I could

everything was wonderful

Great location on the beach. Nice clean rooms.

The location of this place is amazing. It is above the mountain with the great view of the ocean. It's a clean,well groomed property.accessibleproperty property

Our stay at the Hotel was fantastic. The weather was great, the staff amazing, and the property immaculate. Our first time to Costa Rica, and we took advantage of the beach access at the resort. We went with friends, and the ladies enjoyed the snorkeling right from the beach area. The restaurants were good. Our favorite was the Oriental. By day three, the staff reconized us, went out of the way to treat us well, such as having coffee poured and ready for us by the time we sat at our table for breakfast each day. The bar service was good. I do miss having poolside service. Our room was comfortable. In building number 1, which was central to everywhere. At anytime, you could have the shuttle take you anywhere on the resort. I must call out a few staff for being excellent to our group. Thomas (The Omelette guru) was charming, and very engaging. He'd hi-5 us every day. Jill, Kimberly, and Noesti (sp?) always smiled, and made us feel like royalty. Finally, a big thank-you to Sandra at the reservations desk, she was so friendly, kind, and accomodating. Even on short notice when a member of our group had to cancel. Our only small complaint was with housekeeping, and it may been more of a communication mixup, but we had a couple of days, where there was nothing done to our room, despite asking them (in person) to do so. Carlos, David, and the wonderful Henrique (Manager) made our dinners so memorable. We are already discussing booking for next January. Cheers!

This was my second stay at The Palms. The cozy hotel offers clean rooms, nightly entertainment and good food. You’re only steps from the beach or the pool. Whatever you decide. The staff is fantastic and welcoming as well. I can’t wait to come back next year! Pura Vida!