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New Bath Hotel & Spa, a member of Radisson Individuals

4.0 star property

Photo gallery for New Bath Hotel & Spa, a member of Radisson Individuals

Exterior
Exterior
Standard Room | Bathroom
Exterior
Daily cooked-to-order breakfast for a fee

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Restaurant
  • Breakfast available

Explore the area

View map
New Bath Road, Matlock, England, DE43PX
  • Place, Gulliver's Kingdom
    ‪6 min walk‬
  • Place, Cromford Mill
    ‪16 min walk‬
  • Place, Heights of Abraham Cable Car Station
    ‪18 min walk‬
  • Airport, East Midlands (EMA)
    ‪60 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Desk, iron/ironing board, bed sheets

Standard Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Room, Balcony (Garden)

Desk, iron/ironing board, bed sheets

Standard Room, Balcony (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Garden)

Desk, iron/ironing board, bed sheets

Family Room (Garden)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Sofa Bed)

Superior Room (Sofa Bed)

Superior Room (Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from room
Gulliver's Resort Matlock Bath
Matlock
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
4.3 out of 5, Excellent, 310 reviews
The price is NZ$125
includes taxes & fees
7 June - 8 June
Gulliver's Resort Matlock Bath

About the area

Matlock

With a stay at New Bath Hotel & Spa, a member of Radisson Individuals in Matlock, you'll be within a 15-minute drive of Peak District National Park and Matlock Parks Country Park. .This spa hotel is 10.1 mi (16.3 km) from Chatsworth House and 0.1 mi (0.1 km) from Derwent Gardens.

What's nearby

  • Matlock Parks Country Park - 1 min walk - 0.2 km
  • Gulliver's Kingdom - 6 min walk - 0.6 km
  • The Grand Pavilion, Matlock Bath - 9 min walk - 0.8 km
  • Cromford Mill - 16 min walk - 1.4 km
  • Heights of Abraham Cable Car Station - 18 min walk - 1.5 km

Getting around

  • Matlock Bath Station - 5 min drive
  • Manchester Airport (MAN) - 85 min drive

Restaurants

  • ‪The Greyhound Hotel, Restaurant & Bar - ‬12 min walk
  • ‪The Fishpond - ‬6 min walk
  • ‪The Boat Inn - ‬13 min walk
  • ‪FIG Coffee House - ‬12 min walk
  • ‪The Remarkable Hare - ‬3 min drive

About this property

New Bath Hotel & Spa, a member of Radisson Individuals

New Bath Hotel & Spa, a member of Radisson Individuals offers 54 accommodations. Televisions come with digital channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
Make yourself at home in one of the 54 guestrooms. Digital television is provided for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as desks and electric kettles.
Relax at the full-service spa, where you can enjoy body treatments and facials. This hotel also features complimentary wireless internet access, a banquet hall, and lifeguards on site.
At New Bath Hotel & Spa, a member of Radisson Individuals, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
New Bath Hotel & Spa, a member of Radisson Individuals has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 5.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay (maximum GBP 40 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 12 for adults and GBP 5.25 for children
  • Pet fee: GBP 20 per pet, per stay (maximum GBP 40 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

New Bath Hotel Derbyshire

New Bath Hotel

New Bath Derbyshire

New Bath Hotel Matlock

New Bath Matlock

New Bath Hotel Matlock

New Bath Hotel

New Bath Matlock

Hotel New Bath Hotel and Spa Matlock

Matlock New Bath Hotel and Spa Hotel

Hotel New Bath Hotel and Spa

New Bath Hotel and Spa Matlock

New Bath Hotel Spa

New Bath

New Bath Hotel Spa

New Bath Hotel and Spa Hotel

New Bath Hotel and Spa Matlock

New Bath Hotel and Spa Hotel Matlock

New Bath Hotel & Spa, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 338 out of 959 reviews
Rating 8 - Good. 330 out of 959 reviews
Rating 6 - Okay. 153 out of 959 reviews
Rating 4 - Poor. 91 out of 959 reviews
Rating 2 - Terrible. 47 out of 959 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Assana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and we had a great breakfast
Stayed 1 night in Feb 2026

8/10 Good

Amelia

Travelled with partner
Liked: Amenities
The staff were so friendly! Especially reception and those at the lifeguard hut
Stayed 1 night in Feb 2026

2/10 Terrible

Anna-Marie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Hotel building and facilities dirty. Pool was 'freezing' even though described as a thermal one - algae growing on the bottom, giving a lovely green colour. Doors broken, carpets dirty, spa charges £10pp for a garden hot tub. Bedding dirty and ripped with hairs stuck inside. Was given a duvet cover to put on myself. Mouldy bathroom and door. No food available outside of the hours of 5-8pm.
Stayed 1 night in Feb 2026

8/10 Good

Diane

Liked: Staff & service, amenities
Disliked: Cleanliness
A mixed stay of terrible room and lovely staff. The hotel needs refurbishment but I don’t forgive uncleanliness and the sweaty smell an unclean carpet on arrival meant I requested a room change which was denied due to capacity that I later found out was a ie which was a huge disappointment. If I can still book online on various websites that means your hotel does have accommodation available and thy could have changed my room! Not good at all. However the staff are lovely and smiley and went out of their way to be nice to me for my whole stay which o really appreciated. I wish the management looked at the cleaning and perhaps updating the carpets it would make a huge difference. Some hairdryers in the room would also be welcome.
Stayed 1 night in Feb 2026

6/10 Okay

john

Disliked: Cleanliness, staff & service, amenities
No room cleaning during stay. Hotel is tired and needs investment. Outside there are abandoned buildings with mattresses piling up on on full view. Breakfast is very ordinary not even a coffee machine. Surprised this is allowed to carry the Radisson badge, seems like it needs new management
Stayed 2 nights in Feb 2026

10/10 Excellent

clare

Liked: Cleanliness, amenities, property conditions & facilities
The lido is amazing. We love to swim whatever the weather. Lido staff are always friendly. Hotel is amazing too.
Stayed 2 nights in Feb 2026

4/10 Poor

Abigail

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room felt dated and not clean. Beds are small and uncomfortable. The family rooms are in a really dated 'add on' to the main hotel. The walls are paper thin so we could hear the TV from neighbouring rooms. It would be nice if the pool had a window of time where the kids could use it especially as the 'family room' looks directly at it. I'm sure I read somewhere that was the case before booking, otherwise I wouldn't have booked. Why have any family rooms at all? Breakfast was basic.
Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

4/10 Poor

Mark

Liked: Staff & service
Check in and staff were excellent. Check out, whilst very pleasant, I wasn’t even asked about my stay. In Room 14, there was only one set of towels provided despite there being two of us staying, so we had to request more. The duvet cover was torn at the corner, meaning the duvet was coming out, and the bedding had noticeable spotted stains. There was also a large gap under the door which let a significant amount of light in from the corridor, making the room very bright at night and resulting in an extremely poor night’s sleep. The corridors leading to the room felt very tired and in need of maintenance, with paint peeling from doors and walls. Even the fire hose, which was so high up you probably couldn’t use it if you needed to anyway, was covered in thick dust, which didn’t give a great impression. The shower was another let-down. The water pressure was extremely weak, making it difficult to rinse off properly. The shower head was positioned very low (or the bath unusually high), meaning I had to crouch to stand underneath it. The only positive here was the provision of Dove toiletries, which was a nice touch. Breakfast was average at best. The hash browns were soggy, seemingly steamed rather than crisp due to the container they were kept in. Overall, at £116 per night, this stay was extremely disappointing and certainly not worth the money.
Stayed 1 night in Feb 2026

6/10 Okay

Louise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff extremely attentive. Mattress so bad first night we had to change rooms. Shower didn’t work. Hot water was so hot we had to run the bath and let it cool down! No availability at the spa although didn’t book as we arrived. Breakfast ok. Other room we had booked was tiny. It needs a Radisson overhaul desperately and cobwebs / dusting throughout needs to be better.
Stayed 2 nights in Feb 2026

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
The Garden Room with balcony was spacious, well-furnished and comfortable. Clean and well-presented. I was very disappointing with the cooked breakfast option, which is aomething I was looking forward to.
Stayed 1 night in Feb 2026

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, amenities
The room was clean and warm only downside is why was there no bottled water in the room as for the past two years there has always been bottled water
Stayed 2 nights in Jan 2026

10/10 Excellent

Louise

Stayed 1 night in Jan 2026

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and staff. Wonderful setting.
Pool
View from room 23
Pool temp 25.1.26
Stayed 1 night in Jan 2026

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Courteous friendly staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Chris, Wisbech

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Awful place , one of the worst places ever , we stayed in the “Garden Rooms” filthy dirty hallways , I have never seen carpets like it , there is not a single upholstered surface in the entire hotel that is not stained in some way ,no dead locks on the doors which is very odd in the modern era , there is not a single positive in the entire hotel , everything is the room was dusty / dirty. Food in the restaurant was shocking , sent food back twice because it was cold , then they tried to charge me for it after I said I didn’t want anything, I saw Radisson hotels mentioned somewhere, they must of opted into a franchise to use their name as I can’t beleive anyone from the chain has ever inspected the hotel especially the garden room area, looks like a movie set for a 70’s horror movie ….
Stayed 2 nights in Dec 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities
Staff were really helpful. Room clean and comfortable. Loved the thermal spring water swimming pool which was included in the cost of my stay.
Stayed 2 nights in Jan 2026

2/10 Terrible

Scott

Really disappointed when we checked in that the restaurant wasn’t open and we weren’t pre warned. I was hosting and important client which embarrassing as we had to drive out to find somewhere to eat that evening. Breakfast
Stayed 1 night in Jan 2026

8/10 Good

Elaine

Travelled with group
Liked: Staff & service, amenities
Room out the back overlooking the garden. Dated, cold and a bit shabby etc in the entrance. Rooms are good overall, bit shabby like the iron mark on carpet, not deep cleaned, bit dusty etc. teas/coffee/biscuits nice. Bathroom although clean was a bit shabby again, ie - hook on door, shower screen doesn’t fit, bath panel broken, ill-fitting toilet seat and watered-down hand soap. Bedlinen and towels spotless and beds comfy. Having a balcony with table is nice outside. Absolute bonus is the outdoor natural pool which is FREE for guests, loved our dip in 17.1 deg on New Years Day!
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast was ordinary - one central breakfast area but two breakfast rooms - very busy coming and going with tea, juice, cereal etc - a suggestion would be that they supply trays ? Coffee/Tea was help yourself - not served at the table - that didn’t help matters
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty nice, service was ok. The problem was the meals. We went half board and was really disappointed. 4 out of only about 8 main meals were not available. We were told to book in for 7:45 as they finish serving at 8:30... But didn't realise how strict this was. The meals were tepid as if the chef had cooked and then left them, then after collecting the mains plates, we sat for nearly an hour without being offered a dessert menu or any other drinks, and didn't see a waiter again... it was like they just shut up shop and gone home at 8:30. We were very disappointed with this.
Stayed 1 night in Dec 2025

10/10 Excellent

Ravish

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2025

10/10 Excellent

clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. We stay several times a year. The lido is amazing. It is a beautiful swim and the lifeguards are so welcoming and friendly. The annexe rooms with balconies overlooking the pool are our favourite places to stay. Highly recommended 👌
Stayed 1 night in Dec 2025