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Al Marwa Rayhaan by Rotana

5.0 star property

Photo gallery for Al Marwa Rayhaan by Rotana

2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Exterior
Interior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪5 min walk‬

Room options

Guest Room – King Bed

  • Sleeps 2

Guest Room – Twin Bed

  • Sleeps 4

Spacious Room – Twin Bed

  • Sleeps 4

Spacious Room – King Bed

  • Sleeps 4

Spacious Partial Haram View Two Bedroom Suite

  • Sleeps 5

Spacious Partial Haram View Room – King Bed

  • Sleeps 4

Spacious Partial Haram View Room – Twin Beds

  • Sleeps 4

Partial Haram View Room – Twin Beds

  • Sleeps 3

Royal Suite Panoramic Kaaba View

  • Sleeps 4

Partial Kaaba View Room – King Bed

  • Sleeps 2

Partial Kaaba View Room – Twin Beds

  • Sleeps 3

Spacious Partial Kaaba View Room – Twin Beds

  • Sleeps 4

Partial Haram View Room – King Bed

  • Sleeps 2

View all photos for Room, 2 Single Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Spacious Partial Kaaba View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Partial Haram View)

8.4 out of 10
Very good
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Room, 1 King Bed (Partial Kaaba View)

Room, 1 King Bed (Partial Kaaba View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Partial Kaaba View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Spacious Partial Haram View)

Room, 2 Single Beds (Spacious Partial Haram View)

Room, 2 Single Beds (Spacious Partial Haram View)

  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (Guest)

Dock

Room, 1 King Bed (Guest)

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Guest)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Suite, 1 Bedroom (Partial Haram View)

Suite, 1 Bedroom (Partial Haram View)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds

View all photos for Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 126 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Partial Kaaba View Two Bedroom Family Suite

  • Sleeps 5

One-Bedroom Suite

  • Sleeps 2

Spacious Partial Kaaba View One Bedroom Suite

  • Sleeps 2

Spacious One Bedroom Suite

  • Sleeps 6

Spacious Partial Kaaba View Two Bedroom Suite

  • Sleeps 5

Spacious Partial Haram View One Bedroom Suite

  • Sleeps 6

Partial Haram View Two Bedroom Family Suite

  • Sleeps 5

Deluxe Suite Part Haram View

  • Sleeps 2

Partial Kaaba View Room

  • Sleeps 2

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About the area

Makkah

With a stay at Al Marwa Rayhaan by Rotana, you'll be centrally located in Makkah, steps from Great Mosque of Makkah and The Clock Towers. .This family-friendly hotel is 3.4 mi (5.5 km) from Kaaba and 3.4 mi (5.5 km) from Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 2 min walk - 0.2 km
  • The Clock Towers - 3 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪ستاربكس - ‬1 min walk
  • ‪Brew92 - ‬1 min walk
  • ‪Dunkin' Donuts - ‬1 min walk
  • ‪Dar Basma - ‬1 min drive
  • ‪Mado مادو - ‬1 min walk

About this property

Al Marwa Rayhaan by Rotana

Luxury Makkah hotel connected to a shopping center, steps from Great Mosque of Makkah
Al Marwa Rayhaan by Rotana offers 550 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 550 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a health club or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Al Bayt, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. English breakfasts are available daily from 6 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (SAR 550 per day)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Free children's club
  • Health club
  • Shopping

Family friendly

  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (60 centimetre high)
  • Lift (120 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 550 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007293

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 758 reviews
Rating 8 - Good. 202 out of 758 reviews
Rating 6 - Okay. 88 out of 758 reviews
Rating 4 - Poor. 45 out of 758 reviews
Rating 2 - Terrible. 51 out of 758 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

WALID

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect in everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Salman

Stayed 5 nights in Oct 2025

10/10 Excellent

Husain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lodging. A+++
Stayed 9 nights in Sep 2025

10/10 Excellent

Junaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel during our Umrah trip and had a wonderful experience. The location is excellent — just a short walk to the Haram — which made it extremely convenient, especially during prayer times. The breakfast selection was also impressive, offering a variety of delicious options to suit everyone’s taste. Although it’s not the cheapest option, the comfort, convenience, and time you save make it well worth the cost. I would highly recommend this hotel to anyone visiting for Umrah.
Stayed 4 nights in Oct 2025

10/10 Excellent

nazeer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The first room we were given was very substandard, but wehn we reported this, the response was excellent. we spoke with the customer care agent called Ayan. she was apologetic and immediately arranged a room change to the refurbished floor. the room there was superb witha great finish and a much superior bathroom. we enjoyed our stay and completed our pilgrimage with great degree of satisfaction and comfort. Thank you Ayan.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 1 night in Oct 2025

10/10 Excellent

Taiba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were very clean and well maintained. The staff were excellent — extremely friendly, professional, and always ready to help. Overall, a very comfortable and pleasant stay. Highly recommended!
Stayed 6 nights in Oct 2025

10/10 Excellent

Najma

Stayed 8 nights in Oct 2025

8/10 Good

Farida Nazeya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes we it was
Stayed 3 nights in Oct 2025

10/10 Excellent

Manzoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Tooba

Liked: Cleanliness, staff & service
Everything was good
Stayed 5 nights in Oct 2025

8/10 Good

Fatai

Liked: Cleanliness
Nice
Stayed 3 nights in Oct 2025

4/10 Poor

Issa

Travelled with partner
Disliked: Cleanliness, amenities
My room didn’t smell good I told them they didn’t do anything about it and there breakfast wasn’t very clean
Stayed 3 nights in Oct 2025

6/10 Okay

Amena

Stayed 5 nights in Oct 2025

10/10 Excellent

Fahed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 4 nights in Oct 2025

8/10 Good

Mohammad Amir, Barking

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and convenient to go haram and use all clock tower facilities Just needs to be a bit more modern the rooms are slightly worn out But Alhamdullilah I had no complaints Just for other users
Stayed 2 nights in Oct 2025

10/10 Excellent

Omar, Eindhoven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect
Stayed 4 nights in Oct 2025

10/10 Excellent

Rafiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasure to be there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammed Ayaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel felt very easy to get to when entering the clock tower. Lifts were quick to come, and easy to get to food courts, prayer halls, and to ground floor.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great. Had a lot of choices and veriety. Clean rooms.
Stayed 4 nights in Oct 2025

10/10 Excellent

Danish

Stayed 2 nights in Oct 2025

2/10 Terrible

Alibashir

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place with loads of unprofessional people who don’t speak English
Stayed 2 nights in Oct 2025

10/10 Excellent

Mariha

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well when we take suites we expect something fancy and nice . Toilets and shower space is so so narrow u can’t even stand properly and take shower . Where as the amount of money u r charging way too high for this kind of room . However we come to umrah quiet offer and prefer to stay so eo other hotels in same tower at this price .
Stayed 3 nights in Sep 2025