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Al Marwa Rayhaan by Rotana

5.0 star property

Photo gallery for Al Marwa Rayhaan by Rotana

2 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

View map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪1 min walk‬
  • Place, Kaaba
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬

Room options

Guest Room – King Bed

  • Sleeps 2

Guest Room – Twin Bed

  • Sleeps 4

Spacious Room – Twin Bed

  • Sleeps 4

Spacious Room – King Bed

  • Sleeps 4

Spacious Partial Haram View Two Bedroom Suite

  • Sleeps 5

Spacious Partial Haram View Room – King Bed

  • Sleeps 4

Spacious Partial Haram View Room – Twin Beds

  • Sleeps 4

Partial Haram View Room – Twin Beds

  • Sleeps 3

Royal Suite Panoramic Kaaba View

  • Sleeps 4

Partial Kaaba View Room – King Bed

  • Sleeps 2

Partial Kaaba View Room – Twin Beds

  • Sleeps 3

Spacious Partial Kaaba View Room – Twin Beds

  • Sleeps 4

Partial Haram View Room – King Bed

  • Sleeps 2

View all photos for Room, 2 Single Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Spacious Partial Kaaba View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Partial Haram View)

8.4 out of 10
Very good
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Room, 1 King Bed (Partial Kaaba View)

Room, 1 King Bed (Partial Kaaba View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Partial Kaaba View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Spacious Partial Haram View)

Room, 2 Single Beds (Spacious Partial Haram View)

Room, 2 Single Beds (Spacious Partial Haram View)

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

Dock

Room, 1 King Bed (Guest)

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Guest)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Suite, 1 Bedroom (Partial Haram View)

Suite, 1 Bedroom (Partial Haram View)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 126 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Partial Kaaba View Two Bedroom Family Suite

Minibar, in-room safe, desk, laptop workspace

Partial Kaaba View Two Bedroom Family Suite

  • Sleeps 5

One-Bedroom Suite

  • Sleeps 2

Spacious Partial Kaaba View One Bedroom Suite

  • Sleeps 2

Spacious One Bedroom Suite

  • Sleeps 6

Guest Room

  • Sleeps 2

Spacious Partial Kaaba View Two Bedroom Suite

  • Sleeps 5

Spacious Partial Haram View One Bedroom Suite

  • Sleeps 6

Partial Haram View Two Bedroom Family Suite

  • Sleeps 5

Deluxe Suite Part Haram View

  • Sleeps 2

Partial Kaaba View Room

  • Sleeps 2

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Reception
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4.3 out of 5, Excellent, 1,016 reviews
The price is NZ$533
includes taxes & fees
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About the area

Makkah

With a stay at Al Marwa Rayhaan by Rotana, you'll be centrally located in Makkah, steps from Great Mosque of Makkah and within a 5-minute walk of The Clock Towers. .This family-friendly hotel is 3.4 mi (5.5 km) from Kaaba and 3.4 mi (5.5 km) from Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 1 min walk - 0.0 km
  • Kaaba - 3 min walk - 0.3 km
  • The Clock Towers - 3 min walk - 0.3 km
  • Well of Zamzam - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.5 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Dar Basma - ‬3 min walk
  • ‪Raffles Makkah Restaurant | مطعم قصر مكة رافلز - ‬3 min walk
  • ‪رسلانية - ‬3 min walk

About this property

Al Marwa Rayhaan by Rotana

Luxury Makkah hotel connected to a shopping center, steps from Great Mosque of Makkah
Al Marwa Rayhaan by Rotana offers 550 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 550 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a health club or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Al Bayt, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. English breakfasts are available daily from 6 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (SAR 550 per day)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Free children's club
  • Health club
  • Shopping

Family friendly

  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (60 centimetre high)
  • Lift (120 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 550 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007293

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 702 reviews
Rating 8 - Good. 193 out of 702 reviews
Rating 6 - Okay. 83 out of 702 reviews
Rating 4 - Poor. 43 out of 702 reviews
Rating 2 - Terrible. 48 out of 702 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Owais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best experience
Stayed 1 night in Jul 2025

8/10 Good

manei

Travelled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I am sure I will be back, God willing
Stayed 1 night in Jul 2025

10/10 Excellent

sylvia

Travelled with family
Liked: Staff & service
Everything about this hotel was really good — the distance from Masjid al-Haram, the cleanliness, the security — everything was great. The only problem we had was with the bathroom. There was a drainage issue, and water kept coming up and flooding the shower. Also, they hadn’t noticed that the shampoo and soap had run out, which was inconvenient because I was already wet and ready to shower when I realized there was no shampoo or body wash.
Stayed 3 nights in Jul 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked out even didnt stay single day
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Fahmeeda, Knoxville

Stayed 1 night in Jul 2025

8/10 Good

Mariam, Kuwait

Liked: Cleanliness, amenities, property conditions & facilities
Old rooms furnisher, nice place and food breakfast
Stayed 2 nights in Jul 2025

8/10 Good

mohammad

Liked: Cleanliness
Accommodating
Stayed 5 nights in Jul 2025

10/10 Excellent

Kahir

Stayed 2 nights in Jul 2025

2/10 Terrible

Oula

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not Satisfied

First day was good but the rooms looks old and not too clean needs more care 2nd night and the last the electricity shutdown around 1.20am and no one contacted me as Im alone I can’t go out of the room floor 23 Then i didnt sleep that last night even after it came back after 2hours or more The staff said it was a maintenance and no one tell us or announced in our rooms doors The one who contacted me later on this app Said its shutdown suddenly I asked for arefund for this night they said No!!!!!
Stayed 2 nights in Jul 2025

2/10 Terrible

maryam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al Marwa Rayhaan by Rotana in Makkah is acclaimed for its unbeatable location—just steps from the Haram—but often criticized for failing to match its high rates in terms of quality and reliability. Will never recommend to anyone. We can chose better options near by rather then this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Radwa

Stayed 3 nights in Jul 2025

10/10 Excellent

KHATEEB

Stayed 2 nights in Jul 2025

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was quick. Access to Haram is the best. 4 minutes walk to Kabah. Breakfast spread very good. Housekeeping staff Mr Ismail is very polite and ensured our room was cleaned well daily.
Stayed 2 nights in Jun 2025

10/10 Excellent

Moayad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, and by the haram

Right by the haram Very clean and quiet room Excellent cleaning/room service The buffet comes with a wide variety of hot and cold items
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

10/10 Excellent

FADI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to al haram .. Clean, Good customer service , Super friendly customer service Food really good
Stayed 2 nights in Apr 2025

2/10 Terrible

Areeba

Disliked: Cleanliness
There
Stayed 3 nights in Apr 2025

8/10 Good

Suleman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to Haram

Hotel is on the doorstep of the Haram. Very easy access for daily prayers. Clean, neat and lovely suite. Hotel advertises the outdoor seating area overlooking the Haram, however not accessible for whatever reason.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

6/10 Okay

Jamil, Dubai

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room cleanliness was an issue. Bathroom not well maintained.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sameena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025