Al Marwa Rayhaan by Rotana

5.0 star property

Photo gallery for Al Marwa Rayhaan by Rotana

Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Royal Suite (Panoramic Haram View with partial Kaaba view)
Interior

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Great Mosque of Makkah
    ‪1 min walk‬
  • Kaaba
    ‪3 min walk‬
  • Abraj Al-Bait Towers
    ‪3 min walk‬

Room options

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 98 sq m
  • Sleeps 6
  • 2 Twin Beds

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 126 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Partial Haram View)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Spacious)

  • 92 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds (Spacious Partial Haram View)

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed (Guest)

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Guest)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Single Beds (Partial Kaaba View)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms (Partial Haram View)

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms (Spacious Partial Haram View)

  • 98 sq m
  • Sleeps 6
  • 1 King Bed

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 70 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Partial Haram View)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds (Partial Haram View)

7.8 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed (Partial Kaaba View)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Spacious Partial Kaaba View)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Makkah

With a stay at Al Marwa Rayhaan by Rotana, you'll be centrally located in Makkah, steps from Great Mosque of Makkah and within a 5-minute walk of Abraj Al-Bait Towers. .This luxury hotel is 3.4 mi (5.5 km) from Kaaba and 3.4 mi (5.5 km) from Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 1 min walk - 0.0 km
  • Kaaba - 3 min walk - 0.3 km
  • Abraj Al-Bait Towers - 3 min walk - 0.3 km
  • Well of Zamzam - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.5 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪البيك - ‬3 min walk
  • ‪مطعم هاجر - ‬2 min walk

About this property

Al Marwa Rayhaan by Rotana

Luxury Makkah hotel connected to a shopping center, steps from Great Mosque of Makkah
Al Marwa Rayhaan by Rotana offers 550 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 550 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a fireplace in the lobby.
Enjoy international cuisine at Al Bayt, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. English breakfasts are available daily from 6 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (SAR 550 per day)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (60 centimetre high)
  • Lift (120 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 550 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007293

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 299 out of 657 reviews
Rating 8 - Good. 187 out of 657 reviews
Rating 6 - Okay. 83 out of 657 reviews
Rating 4 - Poor. 41 out of 657 reviews
Rating 2 - Terrible. 47 out of 657 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

10/10 Excellent

FADI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to al haram .. Clean, Good customer service , Super friendly customer service Food really good
Stayed 2 nights in Apr 2025

2/10 Terrible

Areeba

Disliked: Cleanliness
There
Stayed 3 nights in Apr 2025

8/10 Good

Suleman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to Haram

Hotel is on the doorstep of the Haram. Very easy access for daily prayers. Clean, neat and lovely suite. Hotel advertises the outdoor seating area overlooking the Haram, however not accessible for whatever reason.
Stayed 6 nights in Apr 2025

6/10 Okay

Jamil, Dubai

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room cleanliness was an issue. Bathroom not well maintained.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sameena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Madina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The only advantage of this property is the closeness to the Haram. Extremely old and moldy bathrooms. I chose this hotel after a very pleasant stay at the Manakha Rotana in Madinah but it was a very disappointing experience.
Stayed 2 nights in Apr 2025

4/10 Poor

Nekhat

Disliked: Cleanliness, property conditions & facilities
The room I had booked wasn’t given after complaining several times the hotel staff weren’t accommodating. The conditions of the room totally different from pictures
Stayed 3 nights in Apr 2025

6/10 Okay

Mehmoodur

Stayed 1 night in Apr 2025

8/10 Good

K

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This is my fourth visit here. Distance to Haram is very close. I felt the service was not as usual this time due to the rush of Ramadan. There restaurants were full and seating was sometimes not available, and tables and service not upto standard. I would not hesitate to stay here, but would advice to keep the usual standard even if the hotel is full.
Stayed 3 nights in Mar 2025

8/10 Good

Zahid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Masjid al haram outside your door! What more do I need to say??
Stayed 3 nights in Apr 2025

8/10 Good

Romesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Salma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Aboubakre

Stayed 4 nights in Mar 2025

10/10 Excellent

ruba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 1 night in Mar 2025

8/10 Good

Ahmed

Stayed 7 nights in Mar 2025

10/10 Excellent

jahanara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

8/10 Good

SAMAD, Ann Arbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, staff is great, facility is good. Only areas they can improve on is the adding some noise reduction on the doors. The doors to the rooms has about 1/2" gap on the bottom and 1/8" around the other 3 sides. Which makes the rooms very noisy, as you can hear every time elevator door opens or someone is talking on the hallway, which could be middle of the night. They can put some insulation around the doors to make it more quieter for the guests.
Stayed 5 nights in Feb 2025

10/10 Excellent

Samer Hashim Shukry, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t included
Stayed 3 nights in Feb 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Nowsheen

Stayed 3 nights in Feb 2025

10/10 Excellent

Asma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Stay was good but check-in was really late

We had a pleasant stay at Al Marwa Rayhaan by Rotana. The 2-bedroom suite was spacious and comfortable, offering plenty of room for our group. The breakfast spread was also quite nice, with a variety of options to start the day. However, one downside was the check-in process. We had to wait for about two hours after the check-in time because our room wasn’t ready yet, which was a bit frustrating. Aside from that, everything else was great, and we enjoyed our time at the hotel. Would consider staying here again, but I hope the check-in process is smoother next time.
Stayed 2 nights in Feb 2025

6/10 Okay

Mohammad

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Tammam

Stayed 1 night in Feb 2025

10/10 Excellent

Enas, Dubai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient and very easy to haram
Stayed 1 night in Feb 2025