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Al Marwa Rayhaan by Rotana

5.0 star property

Photo gallery for Al Marwa Rayhaan by Rotana

2 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, laptop workspace
Reception
Interior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪5 min walk‬

Room options

View all photos for Room, 2 Single Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Spacious Partial Kaaba View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Partial Haram View)

8.4 out of 10
Very good
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Room, 1 King Bed (Partial Kaaba View)

Room, 1 King Bed (Partial Kaaba View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Partial Kaaba View)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Spacious Partial Haram View)

Room, 2 Single Beds (Spacious Partial Haram View)

Room, 2 Single Beds (Spacious Partial Haram View)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (Guest)

Dock

Room, 1 King Bed (Guest)

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Guest)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Suite, 1 Bedroom (Partial Haram View)

Suite, 1 Bedroom (Partial Haram View)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 126 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior
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  • Breakfast available
4.4 out of 5, Excellent, 83 reviews
The price is NZ$69
includes taxes & fees
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About the area

Makkah

With a stay at Al Marwa Rayhaan by Rotana, you'll be centrally located in Makkah, steps from Great Mosque of Makkah and The Clock Towers. .This family-friendly hotel is 3.4 mi (5.5 km) from Kaaba and 3.4 mi (5.5 km) from Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • The Clock Towers - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.5 km
  • Kaaba - 5 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪ستاربكس - ‬1 min walk
  • ‪Brew92 - ‬1 min walk
  • ‪Dar Basma - ‬1 min drive
  • ‪Dunkin' Donuts - ‬1 min walk
  • ‪Mado مادو - ‬1 min walk

About this property

Al Marwa Rayhaan by Rotana

Al Marwa Rayhaan by Rotana offers 550 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 550 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a health club or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Al Bayt, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. English breakfasts are available daily from 6 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (SAR 550 per day)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Free children's club
  • Health club
  • Shopping

Family friendly

  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (60 centimetre high)
  • Lift (120 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 550 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007293

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 374 out of 763 reviews
Rating 8 - Good. 203 out of 763 reviews
Rating 6 - Okay. 89 out of 763 reviews
Rating 4 - Poor. 46 out of 763 reviews
Rating 2 - Terrible. 51 out of 763 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Rabeet

Stayed 4 nights in Dec 2025

2/10 Terrible

MAXIM MAMUN

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was neglected. One bed had a metal piece sticking out of it! It poked my thigh, luckily I saw it on time. The beds itself was like the ones in a hooker type hotel! It was ripped up in many places. The blankets were thin enough to give us alll the cough and flu! The thermostat didn't work to increase temperature up as we needed it. There is only one thin pillow per bed, whereas even 2 star hotels have at least 2! Yep, 5 star hotel felt like a 2 star. The food was great. One staff guided us to the Makkah towers in the wrong direction, which was literally a block away. We had to spend 20 riyal for taxi and missed maghreb Salah in the Haram.
Stayed 4 nights in Dec 2025

10/10 Excellent

mohammad

Stayed 3 nights in Oct 2025

2/10 Terrible

Sarfaraz Ahmed

The day we reached with family after a total of 17 hours flight from Canada via dubai to the hotel... the hotel said expedia has not updated that our reservation was not booked and said expedia did not update the system to reglect your booking... we had to wait for an hour or so after this long journey before they said they expedia updated the system... the next morning we went for breakfast and the hotel said our breakfast is not included.... they said expedia did not update it again... when i xhatted with expedia customer rep that day and after sending a screen shot of my booking to the rep he then only understood that my breakfast is included...otherwise he also said he sees breakfast with a fee... after insisting the expedia rep to send an email
Stayed 3 nights in Dec 2025

10/10 Excellent

Dr Farhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff, amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jahanzaib

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were courteous and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Mubeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback is the layout of most of their bathrooms. It is too cramped and inconvenient for older people. Hotel needs renovate all such bathrooms. And hotel needs to be aware of hotel guests who have requested wheelchair and provide them with handicap accessible bathrooms. Hotel was accommodating enough to change our room after a couple of nights when it became available. Rest all services were good and some excellent Alhumdulillah.
Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience and great staff
Stayed 6 nights in Nov 2025

10/10 Excellent

Muhammad

Stayed 4 nights in Nov 2025

10/10 Excellent

Jawed

Stayed 6 nights in Nov 2025

10/10 Excellent

Saika

I am so happy there service is excellent
Stayed 2 nights in Nov 2025

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to haram
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherif

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Folaranmi

Travelled with family, Travelled with group
Liked: Amenities
Internet ok. Breakfast fresh. Room ok and. Housekeeping perfect and reception perfect. I love it and will definitely stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Zoblu

Liked: Cleanliness
Butterfly
Stayed 7 nights in Nov 2025

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Stay! I recently stayed at this hotel and had an outstanding experience from start to finish. The service, front office, and room service were truly five stars. Every staff member went above and beyond to make my stay comfortable. I would especially like to thank Rayad from Housekeeping and Mr. Yousef, the Room Service & Housekeeping Manager. Their professionalism, attention to detail, and warm hospitality were above expectations and truly elevated my stay. I highly recommend this hotel to anyone looking for exceptional service and top-quality care. I will definitely
Stayed 2 nights in Nov 2025

10/10 Excellent

Noman

Liked: Cleanliness, staff & service
The Cleaning staff Khair Ul Islam and Yusuf were excellent. Went out of the way to help us. Thank u
Stayed 3 nights in Nov 2025

10/10 Excellent

Tanwir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, all staff front desk, guest service house keeping and restaurant were great. Housekeeping staff were exceptional.
Stayed 5 nights in Nov 2025

4/10 Poor

Soad

Stayed 3 nights in Nov 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, property conditions & facilities
Excellent staff and facilities
Stayed 1 night in Oct 2025

6/10 Okay

Imraan

The hotel is due for an upgrade....
Stayed 6 nights in Nov 2025

8/10 Good

Yasser

Stayed 3 nights in Oct 2025

6/10 Okay

Sikder

Price and quality does not match
Stayed 2 nights in Sep 2025

8/10 Good

Ryad

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Nov 2025