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Al Tawfiq Plaza Hotel

1.0 star property

Photo gallery for Al Tawfiq Plaza Hotel

Reception
Meeting facility
Hallway
Reception
Reception

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
King Abdul Aziz road, Ajyad Al Sud, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪10 min walk‬
  • Place, Kaaba
    ‪15 min walk‬
  • Place, The Clock Towers
    ‪15 min walk‬

Room options

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Triple Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Quadruple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Family Room, 1 Bedroom

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Makkah

With a stay at Al Tawfiq Plaza Hotel in Makkah (Makkah City Center), you'll be within a 15-minute walk of Great Mosque of Makkah and Well of Zamzam. .This hotel is 2.5 mi (4 km) from Safa and Marwah and 2.5 mi (4 km) from Kaaba.

What's nearby

  • Great Mosque of Makkah - 10 min walk - 0.9 km
  • Safa and Marwah - 11 min walk - 1.0 km
  • Well of Zamzam - 13 min walk - 1.1 km
  • Kaaba - 15 min walk - 1.3 km
  • The Clock Towers - 15 min walk - 1.3 km

Getting around

  • Makkah Station - 16 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪D'Saji Cafe, Makkah - ‬9 min walk
  • ‪Dar Basma - ‬13 min walk
  • ‪AL-DIWAN الديوان - ‬13 min walk
  • ‪ركن القهوة - ‬11 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬11 min walk

About this property

Al Tawfiq Plaza Hotel

Al Tawfiq Plaza Hotel offers 128 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 128 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's 24-hour room service.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Electric kettle

More

  • Air conditioning
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 2 PM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 300294661900003
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007757

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Tawfiq Plaza Hotel Mecca

Al Tawfiq Plaza Hotel

Al Tawfiq Plaza Mecca

Al Tawfiq Plaza

Al Tawfiq Plaza Hotel Makkah/Mecca

Al Tawfiq Plaza Hotel Hotel

Al Tawfiq Plaza Hotel Makkah

Al Tawfiq Plaza Hotel Hotel Makkah

Al Tawfiq Plaza Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 20 out of 91 reviews
Rating 8 - Good. 14 out of 91 reviews
Rating 6 - Okay. 16 out of 91 reviews
Rating 4 - Poor. 12 out of 91 reviews
Rating 2 - Terrible. 29 out of 91 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities
Nothing is right about this hotel
Stayed 2 nights in Dec 2025

2/10 Terrible

Sofiane

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was disgusting,the furniture so old and broken. The bathroom is disgusting old and broken. There is cockroaches everywhere the hall place is disgusting
Stayed 5 nights in Nov 2025

2/10 Terrible

Raisul

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge not working. Ac remote was not there. Temperature was set at 18 Degree Celcius at all time. No housekeeping at night time. Bathroom Door does not lock properly. My 2 yr old son got hurt with the bathroom door. He almost lost his tip of right hand pinky.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ubaid

Stayed 5 nights in Sep 2025

6/10 Okay

Abdi

Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the location but it was still around 15 minutes of walk.
Stayed 6 nights in Sep 2025

4/10 Poor

JAFFER KAMAL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smelly rooms, dirty, garbage overflows. The tap was broken and there was no water in the shower! Cockroaches around, insects of some kind. Air conditioners are extremely noisy and beds and linens are not the best.

2/10 Terrible

cabane

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

cabane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I entered my room, I noticed it hadn’t been cleaned, and there were flies inside. The sink had no proper drainage, so water just spilled onto the floor and into the shower drain. This is the worst hotel I’ve ever stayed in, and I strongly advise against staying here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohammed Musab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Mohamed, Hawally

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel conditions is terrible. Rooms very tight. Didn’t find my reservation with desired beds and i had to change the room after one day. first room was smelly. Staff tried to help but the hotel has nothing but good location
Stayed 3 nights in Dec 2024

8/10 Good

Syed Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy parking
Stayed 3 nights in Dec 2024

2/10 Terrible

Saikou

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very dirty The toilet was terrible. The carpets were dirty All th drawers were broken The bedding wasn't charged until i had to make a request. The kettles were rusty. Cigarette smoke everywhere and too much noise. Worst experience ever. I would like my money back. It's not worth the amount paid
Stayed 5 nights in Dec 2024

8/10 Good

zain

Stayed 2 nights in Nov 2024

8/10 Good

Aziza

Liked: Cleanliness
It’s was good thank you very much
Stayed 3 nights in Oct 2024

4/10 Poor

Zeshan

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 3 nights in Sep 2024

4/10 Poor

Alaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really not clean and the staff obviously do not care about what’s going on in the hotel. Expected for the low price it is tbh.
Stayed 1 night in Aug 2024

8/10 Good

Iman

Liked: Cleanliness, staff & service
Friendly Staff and convenient location. The room was a bit tiny and the furniture was very old. There is bad smell that ocationally comes from the bathroom Overall not too bad
Stayed 2 nights in Aug 2024

10/10 Excellent

UREJI

Stayed 2 nights in Feb 2024

10/10 Excellent

Isse

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2023

2/10 Terrible

Aisha Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

4/10 Poor

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Muniru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not

Disappointed
Stayed 1 night in Dec 2023

2/10 Terrible

Muniru

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

No so good
Stayed 6 nights in Dec 2023

8/10 Good

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 1 night in Sep 2023

4/10 Poor

Said

Disliked: Cleanliness, staff & service, property conditions & facilities
No internet in room
Stayed 4 nights in Aug 2023