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Four Points by Sheraton Makkah Al Naseem

4.0 star property

Photo gallery for Four Points by Sheraton Makkah Al Naseem

Lobby
Lobby
A hotel room with a large bed, a desk, a television, and a chair.
Fitness facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Third Ring Road, behind Al Rajhi Mosque, Makkah, Makkah, 21955
  • Place, AlRajhi Park
    ‪2 min walk‬
  • Place, Woosh Entertainment Center Mecca
    ‪3 min walk‬
  • Place, Al-Rajhi Mosque
    ‪5 min walk‬

Room options

View all photos for Classic Room, 2 Single Beds, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds, Smoking

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed, Smoking

7.8 out of 10
Good
(14 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds, Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Smoking

A hotel room with a large bed, a desk, a television, and a chair.

Premium Suite, 2 Bedrooms, Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 3 Single Beds, Smoking

Classic Room, 3 Single Beds, Smoking

Classic Room, 3 Single Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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Exterior
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  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is NZ$229
includes taxes & fees
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About the area

Makkah

With a stay at Four Points by Sheraton Makkah Al Naseem, you'll be centrally located in Makkah, within a 15-minute drive of Great Mosque of Makkah and Kaaba. .This hotel is 8.1 mi (13 km) from The Clock Towers and 0.1 mi (0.1 km) from Woosh Entertainment Center Mecca.

What's nearby

  • AlRajhi Park - 2 min walk - 0.2 km
  • Woosh Entertainment Center Mecca - 3 min walk - 0.3 km
  • Al-Rajhi Mosque - 5 min walk - 0.5 km
  • Great Mosque of Makkah - 9 min drive - 9.0 km
  • Kaaba - 9 min drive - 9.0 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪R Δ V® - ‬3 min drive
  • ‪RATIO Speciality Coffee | ريشيو - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪مركاز الكيف - ‬16 min walk
  • ‪Gardenia Cafe At Millenium - ‬2 min walk

About this property

Four Points by Sheraton Makkah Al Naseem

Four Points by Sheraton Makkah Al Naseem offers 1136 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 1136 guestrooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Middle Eastern cuisine at Al Sharq Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Al Sharq Restaurant - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Sharq Restaurant
  • Asia Restaurant

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Rollaway bed fee: SAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000643

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Four Points Sheraton Makkah Al Naseem Hotel Mecca
Four Points Sheraton Makkah Al Naseem Hotel
Four Points Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah Al Naseem
Four Points By Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah A
Four Points by Sheraton Makkah Al Naseem Hotel
Four Points by Sheraton Makkah Al Naseem Makkah
Four Points by Sheraton Makkah Al Naseem Hotel Makkah

Four Points by Sheraton Makkah Al Naseem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 233 out of 383 reviews
Rating 8 - Good. 94 out of 383 reviews
Rating 6 - Okay. 24 out of 383 reviews
Rating 4 - Poor. 14 out of 383 reviews
Rating 2 - Terrible. 18 out of 383 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Mohammed, London

Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed

Stayed 1 night in Feb 2026

10/10 Excellent

Ramadan, Inver Grove Hights

Stayed 2 nights in Jan 2026

6/10 Okay

Ossama

Stayed 4 nights in Jan 2026

6/10 Okay

Yassin

Liked: Staff & service, amenities
Staff are kind and nice Hotel overall was ok
Stayed 1 night in Dec 2025

6/10 Okay

Ossama

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room (TV not functional, issues with toilet) Amenities (not enough toilet paper, towels, shower gel, shampoo, conditioner etc)
Stayed 4 nights in Dec 2025

10/10 Excellent

Hisham

Liked: Cleanliness, amenities, property conditions & facilities
Very clean , neat, and welcoming, staff are great, location particular.
Stayed 3 nights in Dec 2025

8/10 Good

Farooq

The room was
Stayed 3 nights in Dec 2025

8/10 Good

Mehmet

Stayed 3 nights in Dec 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 9 nights in Dec 2025

10/10 Excellent

Mazen

Liked: Cleanliness, amenities
المشكله كان فيه زحمة الفندق لايتعامل معها كما ينبغي
Stayed 1 night in Nov 2025

6/10 Okay

Roanaq

Stayed 4 nights in Nov 2025

10/10 Excellent

Fatima

Stayed 4 nights in Oct 2025

10/10 Excellent

Fatima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Nov 2025

6/10 Okay

Hassan

Room was ok. Washroom sink was leaking No house keeping done Need newer towels Did not keep up to Sheraton standards
Stayed 2 nights in Nov 2025

10/10 Excellent

Abas Abubakar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and facility were excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Nada

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the stay was in excellent place excellent staff very clean I felt all the five days as if I am at home The bus which schedule every half hour for 24/7 makes the stay as if we are by the Haram gates the bus is always there from the front of the hotel brings you back to the steps of the hotel I love it we never missed a pray in the Haram When ever I come back I will book here again
Stayed 4 nights in Oct 2025

8/10 Good

Rafet

Liked: Cleanliness, staff & service, amenities
Amazing hotel
Stayed 6 nights in Oct 2025

6/10 Okay

Akram, Issaquah

Liked: Amenities
Big facility and clean, but unfortunately no room service follow-ups, the bathroom water pipe was leaking, and bus trips were awful having to change buses to go to Makkah with no heads up.
Stayed 2 nights in Oct 2025

10/10 Excellent

Atta, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

ISSAMEDDINE

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have a chance to have breakfast... overall it s a very nice place to stay in.
Stayed 1 night in Oct 2025

10/10 Excellent

Burhan, Baltimore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohamed

Liked: Amenities, property conditions & facilities
Very good quality
Stayed 1 night in Sep 2025

10/10 Excellent

Amal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

SOHAIL

Stayed 5 nights in Sep 2025